I have been using We Wash for over 16 years. Never disappointed I have always chosen to have my car…read morehand washed to protect the paint. Their foam wax is the best. It continues to keep my car shining even after a real bad rain storm in Chicago. I love when a place has excellent customer service as well as getting you in and out in a timely manner. I highly recommend this place especially if you're in the Chinatown or West Loop area of Chicago.

I usually don't write a review on companies but this one right here is a definite NO!!!! From the…read morecash register attendant to the washers, the experience and workmanship was an epic failure. Poor quality, poor service, poor attitude. I hope they make a change or close their doors.

Avoid this business, no matter what services. They are totally fraud and also operating as the body…read moreshop without license. I sent my car there for a rear panel repair. The store was list as a body shop but I was not able to know that it was just a car wash store without body shop license. The owner was not honest. He claimed that he needed more parts for the repair, sent me a fake receipt and demanded additional $150 for the additional parts, but refused to show me a photo to prove that he really made that repair. Even though he had previously agreed over the phone. The painting quality is extremely poor. Bubbles and defects are everywhere. He dropped bondo crusts everywhere on the adjacent panels. Refused to admit that he did not do the clear coat. I was asked to pick up the car even before the paint is dried!! When I touched the bumper the white paint even stuck to my fingers!! It is totally a fraud!!

Took great care of me and my car! Attention to detail was superb, and everyone was friendly. The…read moreprices are affordable and less than half of what they are in Gold Coast.

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

This car wash took me by surprise. The service was decent and the service was quick. Pretty much…read morethe service was mediocre and sadly the vacuum was not apart of the purchase. This location only had one of five vacuums working. It was rather small and weak vacuum suction. I would not recommend

This is the 2nd time I've used this car wash and service was bad the 1st time and worse the 2nd…read more The first time, I got the regular wash and the guy didn't want to give me my receipt back. I had to go through the car wash, pull around and wait for the line to back up before he would give it to me. The 2nd time, I went in and asked which wash would cover getting my car vacuumed. I was told the ultimate wash so I bought the $9 wash. At the end of the wash, i pulled in by the vacuums and waited. No one came so I pulled up to the cashier. He told me I still needed to pay $1 in quarters and need to do the vacuuming myself. I asked where I can get quarters and he walked off. I assumed he was going to get change but he never reappeared. I came today because I needed my car vacuumed but that has not been done

We got the gold tier for $24. Nothing too extraordinary but will get the job done…read more Exterior cleaning: - for the most part they did a great job cleaning the exterior and didn't leave scratches. However they didn't completely get the smudges off the sunroof. - they also cleaned the wheels Interior: - wiped down the dashboard - power washed the car mats - vacuumed the seats - not super thorough but visibly cleaner! Great value!

They did a horrible job!! $26 for them not to even clean my car correct and took under five…read moreminutes. My screen was still super dusty and had finger marks still. I had coffee stain still in my cupholder. My mats were still completely dirty!!!

My mom took her car to get it vacuumed and washed. It looks like they did nothing to it. Do…read moreyourself a favor and go somewhere else!

Arrived at 5:38pm to get a car wash and was waved/signaled to go away. Their hours online say they…read moreclose at 7pm.

I've given this place multiple chances because it's conveniently located and, judging by the…read moreconstant line of cars, clearly popular. But at this point, I can't justify going back. The core issue isn't just that there's always a line--it's that the line is chaos. There's no clear system, no active management, and no sense that anyone is responsible for keeping things orderly. Cars cut in front of each other, people inch forward aggressively to claim space, and what should be a straightforward wait turns into a stressful, almost competitive experience. I've seen more than a few tense exchanges between customers, and it completely undermines what should be a routine errand. To be fair, the staff seem young and well-intentioned. They're not disengaged or rude. But they also don't appear trained or empowered to manage the flow of traffic or address the disorder. When things back up--which is often--there's no visible effort to step in and create structure. It feels like everyone is just reacting rather than running an actual system. And then there's the wash itself, which is... fine. Not terrible, but certainly not worth the time, frustration, and unpredictability of the experience leading up to it. For a place that clearly has high demand, you'd expect a more polished operation and a better end result. What's most frustrating is that this feels fixable. A clearly defined queue, active line management, and some basic customer flow discipline would go a long way. Instead, it's left to chance--and the result is a place that feels stressful and, frankly, unpleasant to visit. There are too many other options out there to justify dealing with this level of disorganization.

Now you go through the car wash to have a clear, grease-like paste smeared all over your vehicle,…read morewhich further smears on all your windows, creating a safety hazard; yet, the management is doing nothing about it. You can go through the wash two times to have the same experience - it does jot remove the grease-like paste, which is all over the hanging washer pads which hit your vehicle. Shut this place down again, do a thorough cleaning, including replacing ALL of the hanging washer pads. Ridiculous this place still operates as it does!

For a $40 hand car wash with tire dressing was the worst so called wash did it for me and the piss…read morepoor exterior was a hot mess, I had to take water and dry towel to re-wipe off the water stains. Just overall not good service for the price and I tipped 7 bucks!!!!

You should definitely come to this car wash. Although the actual car wash system is small, the…read morestaff then take over and clean the car very well. Only problem I had when I came here? Two of the pressure washers needed maintenance, but it wasn't too bad, since I know they'll fix it. The prices are fair and reasonable for such a good car wash. It's also crazy how this amazing car wash has been standing for around more/less than 20 years, and it still continues to be a great car wash.

Consistent and reliable decent valuable Wash consistent service not as good as they used to be but…read morestill decently solid

I was disappointed I was the only car and like 10 workers. And I had to ask 4 times to please wipe…read morethe doors because they didn't even wipe the dirty off let alone dry the car. One worker actually stepped up and sort of wiped the doors. For a $30 car wash you would think they would at least get a car clean. And for no reason both front seats were pushed all the way back so you are literally laying down inside. For that price I think I will drive a little further for better service.

My car was l dirty after I went through the $10 "deluxe" car wash. I spoke with the manager about…read moreit and he accused me of lying about the car wash I paid for. The machine did not print a receipt and he claimed to have no way of showing that I got the deluxe. He was very rude to me and it felt racially motivated because he was kind to the other non black people. I would never go back or recommend to any one. My car is still dirty and I'm out of $10.

Unfortunately I was a long time ducky's customer until today…read more I had a back and forth with two employees about my sticker being displayed INSIDE my car they accused me of theft instead of knowing the whole matter and questioning the situation in a professional manner I'm extremely appalled and can't continue to do business with ducky's after todays experience I refuse to return and I'll be taking my business elsewhere I'm greatly disappointed with the employees and as well with the owner whom I've had the chance to speak with after finding his phone number on a negative review The owner became irate after I mentioned involving an lawyer and posting this situation on social media I'm am truly disgusted Also they advertise u get "unlimited" car washes if u join the monthly membership but that is a complete LIE You're LIMITED to ONE car wash per day I should have cancelled my membership then Save ur money and go else where