I was disappointed I was the only car and like 10 workers. And I had to ask 4 times to please wipe the doors because they didn't even wipe the dirty off let alone dry the car. One worker actually stepped up and sort of wiped the doors. For a $30 car wash you would think they would at least get a car clean. And for no reason both front seats were pushed all the way back so you are literally laying down inside. For that price I think I will drive a little further for better service. read more

Consistent and reliable decent valuable Wash consistent service not as good as they used to be but still decently solid

I received a free car wash from Goodyear Car Care on Wabash Street in Chicago, whom I highly recommend. I took my car in expecting to get it cleaned but I got it back dirtied, smudged and unbecoming of a car that was just cleaned. It looks like they simply wet the car and towel dried it. Maybe it's the free, you get what you paid for special. With the results I received, I will not return. I am assuming someone will respond with a tired excuse. If they do, I sure home is a good one and includes them taking accountability. It's likely they will ask me if I reported to anyone at the car wash. My guess is that it was intentional. I cannot be convinced they did not see all the unclean spots on the car. I watched one of the workers clean the window, a spot remained and he walked away as if he'd done his best work ever. read more

First time getting a car wash from here and they did a great job! $25 hand wash and tire shine for a small SUV isn't bad! I went at 3pm and waited for maybe 20 min before my car was washed. Most hand washes in the city have long lines after work hours so be mindful of that! read more

The best experience!!! They cleaned my car very well and are very careful to not touch the crack in the glass part above the top of my trunk! And the customer service is great. Very personal and take very good care of your car while cleaning it the best. They even clean the inside of my trunk very good. My car was very filthy and it looks like it has been detailed and I only got the platinum package!!!! read more

i got the platinum wash and was pleased. i only do hand washes and this is the spot especially if, after, you want to cruise down LSD in a clean chevy or just cruise north on state street. I always check the seat belt buckle as a test and they did a good job with the vacuuming. and no streaks. read more

State Street Hand Car Wash - ready to cruise - Car Wash Near Me - Chicago, Illinois

I look for a good hand car wash and most of em fail horribly wit the service received. This car wash in particular failed I paid damn near 40 dollars for a car wash and my shit was still dirty, if it's a hand car wash how it is still dirty if it's done by hand. And you need to hire a new window guy my windows were still dirty, imagine sun beaming and dirty glares from the towels. I want to go back just for them to get some type of credit because my shit still dirty. Or I will never come back to waste my money And I tipped read more

State Street Hand Car Wash - Still dirty - Car Wash Near Me - Chicago, Illinois

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I received a free VIP car wash from Goodyear Car Care on Wabash Street in Chicago, whom I highly recommend. I took my car in expecting to get it cleaned but I got it back still dirty, smudged and unbecoming of a car that was just cleaned. It looks like they simply wet the car and towel dried it. Maybe it's the free, you get what you paid for special. Interior mats were hosed down and nothing else wiped down or vacuumed in the car. SUV trunk was never opened, doors and glass not wiped down, rims not cleaned, "glue" from installation of new tires still remains. I asked them to rewash, but got dirty looks and left. Will not return. read more

Silver package ($29+ tip). Interior not cleaned. Owner said it was because of my car seats and told me to "remove them next time." Treated like an idiot. read more

Great place for a hand carwash! It's fun watching my car get washed and lots of snacks lol

***DO NOT WASH YOUR CAR HERE*** charged $29 - the exterior doors still dirty - windshield looked like a little kid wiped it still dirty - they did not remove my mats therefore underneath was still dirty - middle console still sticky not wiped - mirrors looked horrible - I complained to manager only to be told to go back at the end of the line . wTH ??!!! - no refund no apologies no discount People PLEASE do not waste your hard earned money at this place ! read more

Good customer service, good hours of operations and reasonable prices. I own a 2 door Jeep Wrangler the time I waited for the service to be completed was reasonable. read more

TRASHHHHHHHHH!!!! Do not go here!!!!! BTW this was their Platinum Wash! What does their basic option look like?!!! read more

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They got my vehicle right, they took my Red Toyota Rav4 from Drab, to Fab!!!!! They got my interior/trunk impeccably clean...My vehicle just smells clean. I only buy my car fragrance from them, they have a wide variety of scents to choose from. Thanks State Street Hand Car Wash!!! read more

I have been coming here for YEARS getting my cars washed, and recently just bought another vehicle (used) and while it was already a nice looking car, a few of my friend's mentioned that a good wax and buff would really bring it back to life. The detailing places around my area in the south suburbs were all booked and$400... So I brought it here and I was AMAZED at how they got my car looking. It looked like it was right off the showroom floor! Marcel ( the boss) was extremely nice and told me he'd call me in advance when the car was close to being finished so I could arrange my ride in time and he did just that. And I paid much less than what other places near my house wanted. I highly recommend this place if you want your car to look new again. read more

State Street Hand Car Wash - That black paint has been restored to like new! - Car Wash Near Me - Chicago, Illinois

So bummed. The employees seemed welcoming and nice. I explained what we wanted and the gentleman gave us a quote of $26. We paid the bill and put a generous tip in the box. We should have done a once over before we left....Long story short, the outside of the car was clean, but almost nothing was done to the interior. Dash board and cupholders were dirty. Trash can hadn't been emptied. Sticky stuff still on the seats and console. The mats were wet, but not clean. The backseat mats weren't even put back correctly. Guess I need to keep looking for a car wash nearby. read more

Today it's really cold outside. First off, I've been to this car wash plenty of times and did a great job except for today. This time was different. I got the silver package which includes inside and outside cleaning and air freshener. I received half of all services. I'm so glad I checked my car before entering in my opened door. I guess they thought I would jump right in and drive off. Nope! I checked my car and it was horrible: windows dirty, half cleaned, outside residual still present, no dressing on my tires and the console and door jams not wiped down. If I hadn't checked my car it would've been impossible for me to enter my car due to the cold weather. I'm happy one of the washers spoke to and stated they would rewash my car. Thanks to him only! Very disappointed! read more

State Street Hand Car Wash - This where my car wash happened. - Car Wash Near Me - Chicago, Illinois

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I usually get my car cleaned up north. I can always count on them doing a great job. But today I didn't want to drive up north and I decided to try this place. Both have a "Silver Package" for exterior and interior (same offerings). The place up North charges $17 and this place charges $24. Basically They SUCKED. My car wasn't throughly wiped down, still had drips and streaks. Just simple details like the corners and obvious areas were still dirty. wheels were not wiped clean. interior window had streaks and certain areas were not wiped clean. It's safe to say that I will not be going here again. First impression was a FAIL. I would recommend this place period. read more

Wow my car came out nice and clean ! They vacuumed all the cookies form the back seats ...busy day and I was out in 25 mins and hand washed ! read more

$28 exterior and interior car wash and car looks dirty still. Won't be going back, dirt on outside and inside and that was after pointing out certain things to them before leaving. No attention to detail and they need better lighting so they can easily see that vehicles are NOT CLEAN. read more

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THIEVES WORK HERE. I just washed my car and they STOLE my sunglasses. Seriously ? They think I won't notice !? Do NOT support thieves who steal from customers read more

I've gone here before and they did a decent job but today they killed me. They didn't vacuum at all on the inside of the car blaming it on my dog hair, when it looked the same when I brought it in, so they never vacuumed. They're supposed to wipe down the inside and the door frame and the middle part and they did a half assed job on that. They pulled up my format on my driver side and took the whole hook out of the carpet which now I have to figure out how to put the again. I complained to him, and all he did was give me excuses. Will definitely not return! read more

State Street Hand Car Wash - Car Wash Near Me - Chicago, Illinois

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I've been coming here for a few years. They do good work moody times. I usually get the premium wash. It's the best value. Staff are always friendly. I've never had any problems with items missing from my car afterwards. They have a nicee little lounge with free coffee available while you wait. The lines can be extremely long on days following snowfall/salting. And sometimes they don't do the greatest job cleaning the side windows and mirror UPDATE - September 2020 I feel like the quality here has been slipping for a while now. It seems like there's a lot of turnover with the guys doing the washing and it has not been for the better. Today I got my car back and they literally tried giving it back to me with two giant bird poop spots still on the trunk. They didn't wipe down the inside either. Sad. This place used to be quality. I'm going to start going elsewhere. read more

Lots of staff here, they have two lanes to try and help expedite when it gets busy. They have specials during the week as well. They do a good job on getting the car clean, never had an issue with it not being clean or damage. They also have a waiting area that is pretty clean and nice to wait in. read more

State Street Hand Car Wash - Car Wash Near Me - Chicago, Illinois

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Too much rushing. Bad management. Workers over worked and I hear under paid 9.50 sad very sad. read more

First, let me say I take writing reviews seriously and when I say JESUS CLEANED MY CAR THROUGH THE HANDS OF THESE MEN...our car was IMMACULATE!!! We tipped them but I still feel like I didn't tip them enough! Our van hasn't been cleaned since pre-COVID & pre- baby now Toddler....so 3 years. We use our van for a dog business we have and for all family outings as this is the only car we own. I wish I had pre photos because our van was a HOT MESS! I'm talking, dog hair, dog food, cat litter, dirt, sand, apple sauce, yogurt, spilled drinks, dropped ketchup, a HOT MESS!!! However, now because of the detailed cleaning and Blessing our Van is restored and has been brought back from dealt! Bless this shop and Bless these men and the Good Work they are doing! read more

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Unfortunately I don't think I'll be back. The level of service has gone down drastically. I always get the platinum wash and how bad they do the inside windows is a joke. I think I was able to see better out of them before the wash. And it's hit or miss if you get your dash wiped down or not. And forget about your arm rest on the doors getting cleaned. I also always have to ask for the air freshener, I thought it's included in platinum wash? read more

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I got the platinum wash for my car and I literally could have taken a hose and washed my car myself. This is ridiculous it doesn't even look like my car was washed. I guess I will be looking for new car wash. They need to get better workers that care about the work they provide. This is horrible horrible work ... read more

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W T F If you want to pay $22 for a GARBAGE car wash, State Street is your place! I have attached pictures for reference. See descriptions too. They seem to be running a relatively efficient business but the quality control is a complete failure. Washing cars is your bread and better. Why are you so bad?!? It may not be shown well in the pictures but they didn't even attempt to clean the interior of my car. Clearly there was room for improvement with the exterior portion as well. Never getting another penny of my money. read more

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They were horrible. Windows were not washed, back seat was not wiped down, sunroof not cleaned. Even the windshields weren't cleaned. Never going back there. LAZY ASSES! JACQUELINE JACKSON read more

They lost our business. Get in line, I'm first in line. It's cold, door is closed. They see me, open the door. But tell me to wait and they get 2 luxury vehicles (Mercedes, Audi) that were parked, completely turned off, without a passenger in the car and they drive them and go around me and pull in front of me. But cool. When I got home I realized they only Armor All'd the driver side tires, not the passenger and I failed to walk around. They also do not honor "Ladies Day" unless you get a full wash, which was not written on their signage. read more

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I have been going here for over 10 years - and even have a multi-wash pass that I purchased. But, my recent experiences have made me wonder if I should go back or just walk away from the balance left on my pass. The quality of the wash is deteriorating where spots are left unwashed (or washed poorly), the drying is patchy at best leaving wet spots all over for "air drying" and, today, the sequencing for the wash was absent. They formed three rows when I pulled in and my row was not moved while the other rows (whose cars were behind me when I arrived and pulled in to wash bay) were moved ahead leaving my car to languish. They moved at least 2 (maybe 3) cars that were behind me when we pulled up ahead of me - and my car would probably still be standing there if I did not complain vociferously. When I asked the Manager about this, he said cars are washed strictly in the order in which they come in. He even went to check the numbering of the receipts to confirm what I had complained about but didn't bother to come and inform me what he found or to apologize for the screw up. Overall, I am very disappointed and will likely take my business elsewhere - for sure once I use up the pass, but maybe even before that.Sorry, State Street, you used to be good., but not any more. And there are other places that do a better job these days. read more

While prices may be cheap, I would not recommend this car wash unless you want your car scratched. read more

State Street Hand Car Wash - Car Wash Near Me - Chicago, Illinois

A tracking device was stolen out of my vehicle by a worker who vacuumed. He vacuumed alright, vacuumed my item right into his pocket and took it home with him. I was able to track the device to his home address. I called the owner and he was able to get it back for me, but the worker is still employed there. Be careful with valuable items in your car while getting it serviced here because they STEAL! I'll never go back! I don't think the owner cares either. read more

I was happy with my first experience this morning at SSHCW.. After reading the reviews, I went in with low expectations and they were greatly exceeded. Everyone was very nice. It's a great value. My car look clean and shiny when I left.. read more

When my car pulled up after being cleaned this is what I found. They broke my passenger window and did not take a responsibility for breaking it. Do not go here! read more

State Street Hand Car Wash - Broken window after the car wash - Car Wash Near Me - Chicago, Illinois

My paint was ruined by South Loop car wash. I have the photos to prove it. My car is new and in great shape. I can't believe I paid money only to have the paint swirled beyond belief. These people have no idea what they are doing. They used a dry towel on dry paint. A shamee should be the only thing used to dry a car. Never again will I wash my car at this place. Read the negative reviews because they're true. read more

State Street Hand Car Wash - Car Wash Near Me - Chicago, Illinois

The car wash was average; however, should have been above based on their prices. Customer service needs to improve. The cashier was unfriendly and only spoke to certain people. I will not return. read more

My car looks fantastic. A pipe leaked rusty water all over the hood of my car. I went through several automatic car washes and the stains remained hidden underneath the paint. After one visit to State Street Hand Car Wash, my car looks brand new again. I received professional, efficient, and timely service. I was very satisfied! read more

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CAUTION! CAUTION! CAUTION! Leave nothing in your car of value. Left shoes in trunk of my car and somehow they came up missing. Talked with the manager and was told workers don't go in trunk. I then told manager I understood but you can access my trunk thru back seat. Very rude and unprofessional. I have never given any place of business a bad review but if my unfortunate experience will help someone else out then so be it. Car wash was good but I repeat..............LEAVE NOTHING OF VALUE IN YOUR CAR!!!!!! This includes your trunk. They just lost a loyal customer. read more