I ordered a shed and it arrived at their facility fairly quickly. After ordering the shed but before it arrived, I requested a site visit to assess the best way to deliver and place the shed on my property. I was told the only person that delivers the shed would come out the following week. Not only did it not happen, I didn't even get a call to say he wasn't coming. I figured I would just wait until the shed came in and request the site visit again. After I received the call that the shed was at the site, I visited the site and inspected the ordered shed. Everything was as I order and so I again requested a site visit to see if there was anything that I needed to adjust, like the fence opening or removing stumps in the backyard. I was told that the only person that delivers the shed will be at my house the following week! Again, he did not show up or call. This went on for 3 more weeks with the same results. Eventually, I decided not to call anymore and did not get my shed. To this day, this company has never called me to see why I did not get my shed.
My suggestion to this company is to stop being greedy and start delegating some of the delivery duties to other people. Maybe then you can properly service your customers and stop losing sales, like mine! Very poor customer service received from this company! read more