The gym is super clean, they got the newest equipment.. the bathroom's always smells good... the…read morepeople that works there is friendly and awesome!

Get location staff keeps facility very clean and they have great customer service. Benjamin greets…read moreall guest with a smile. Great place to go and get a great workout highly recommend.

Gym is overall great. But the staff is just plain racist. Stopped my friend for wearing Uggs when I…read morewas also wearing Uggs but did not say anything to me. It was the short women. I assumed they stopped us first because he was on my guest and it was safety hazard but now he got his own membership he still got stopped. I've seen people working out with no shoes on and someone else was working out with "acg boots". And during that day a random stagger went up to us and said " that's just crazy, I've seen other people come wear sandals and they still workout." Moral of the story the gym is good but the staff is dog shit. Never coming again to this location.

Staff is amazing the gym is always clean up to standards with an actual gym. Managers as well as…read morestaff always friendly

Check your billing every month! I have been over charged $207 by not checking that they have…read morecharged me twice a month for a while. Billing company called me to tell me that I am "behind on my account" in addition to have been overcharged $200+. The personal training and gym membership are priced together but there's no system to integrate the service. Never have had such a bad experience with management at all levels, including corporate. I just want my money back.

crappy gym! DIRTY, SMELLS LIKE FISH, equipment is not taken care off, kids who don't pay the…read moremembership come in and out and it's unfair to those who DO pay. This place is always PACKED. This gym should not be 24hrs if anyone can just come in and out. Bathrooms are disgusting. Yoga mats are disgusting. Padding and handle grips on machines are nearly nonexistent. How is this place still open?!

Manny at the front desk is always so welcoming! This is my home gym and I'm always here and have…read morebeen for years.

Sanitizing , cleaning spray for bugs maintenance it's very nasty and there are cockroaches as well…read moreas over loaded garbage cans I'm sure the equipment needs to be sanitized as well very poor quality good upkeeing

Been going to this LA fitness for many years so ive experienced the decline of this location…read morethroughout. This was especially apparent when they made the switch to eSporta back several years ago, which is just a lower cost branding of LA fitness. They eventually reverted this branding back to LA fitness but the effects of these transitions remained - with a lower cost model of 10$ a month, the gym was more packed than ever before, leading to a dirtier and messier environment to which staff just couldnt keep up and probably stopped caring at some point As someone who primarily weight lifts, the state of the facility and staff feels like it retained those same conditions to this day. Dumbbells are still all over the place and hard to find, barbells are missing, 2.5 pounders are more scarce than ever, the same stairmaster machine has been under maintenance for forever, there is a lack of attachments and theyre old and also hard to find, the list goes on There are 4 flat benches, 2 incline and 1 decline. 3 squat racks and 6 adjustable benches. With these numbers and such a large number of patrons, youre always gonna be waiting for equipment with especially long wait times at peak hours after work. I would suggest going after 8pm when things are more calm While I recognize that you get what you pay for and shouldnt have higher expectations for public commercial gyms, ive gone to other la fitness locations in the city where i have had comparatively better quality experiences for my workouts, and while its not always sunshines and rainbows either, the Pershing location sits lower on the scale for me PS: the court inside is permanently volleyball, no basketball at this location!

My friend is a member, and we called ahead to ask about guest passes. The representative told us to…read morecome in at 9:00 AM. We arrived early at 8:50 AM, and my friend sent us the VIP guest pass link. I completed everything, signed the waiver online, received a QR code, and went to the front desk to scan it. At that point, we were stopped by two employees who said we still needed to speak with a representative to sign another waiver and take a photo. I explained that I had already completed the waiver online, but was told we had to do another one in person. When I asked when a representative would be available, I was told not until 10:00 AM. So let me get this straight -- we were specifically told to come at 9:00 AM, completed the online process exactly as instructed, and still couldn't access the gym because no representative was available for another hour? This was a complete waste of time and incredibly poor customer service. The process is confusing, poorly communicated, and the staff gave inconsistent information. First impressions matter, and unfortunately this experience guaranteed I won't be coming back.

I really wanted to like this gym. It's less than 2 blocks from my home…read more It would've been a perfect fit. I put a message out on social media looking for a personal trainer and someone recommended a trainer at Mr Bigg's Gym. I called twice, a week apart and left a message both times inquiring about personal training. Never got a call back. One thing a potential new client doesn't like is being ignored.

Horrible hours (closes at 10PM), no parking, and they want to charge you $10 just to try the…read moregym--according to their staff, they only cater to "local" clients. Good luck getting new ones then!

Where do I even start, ever since my first day walking into this gym my life has changed in ways…read moreyou can't even imagine from mental health to physical, I walked in there limping with a cane, with intense pain from having multiple surgeries and still to this day a herniated disc, I remember walking around and literally everyone was so friendly and felt amazing energy being there. The place is great, the people are family, the trainers are amazing, and Sam feels like a father that's cares for everyone. I never really told him but he is the reason I left my cane for good and now I don't limp, I run, and I believe in my self so much. Thank you Sam and your amazing gym, I can tell you now that I will never leave this gym.

Sam Colonna is a Chicago legendary trainer and super humble about it too. He's amazing, I worked…read moremy whole life to finally get a chance to workout of his gym. Super worth it. He keeps his equipment updated every time.

I'm not gunna lie this never sat right with me nor how they handled it I really should of took this…read moreto court I'ma female and they sent two males in the the WOMEN BATHROOM to make sure I was a women I had to voice my concerns with them saying we have no choice we had to keep are customers safe, but I was a customer and I felt like my privacy was breached. I'm just now looking for another workout place now as we speak that was traumatizing I literally had to force them and have the police involved in order for them to make a report about it cause they wouldn't make one

Men still having to go outside in this cold weather to use the washroom cause they can't finish the…read moreremodeling and yet they start doing another project ‍

I love going to this Planet Fitness location as it is conveniently located near many shops. This…read morelocation has a tanning bed, hydro beds, massage chairs, and of course fitness classes. You will not find the infrared lighting service at this gym but this service would be a great addition. My only other issue is the cleanliness of the women's locker room. Each time I have been to this location the toliet area was untidy. This lack of service has made me uncomfortable with using their showers. By the way, majority of the drinks are half off with your black card except the Red Bull which is BOGO.

I've shown up to this PF at numerous times of day and the staff is seriously always cleaning. Not…read morejust a swipe of the cloth here & there but vacuuming and scrubbing in those hard to reach places. They also have working showers and ample sized locker rooms if you need to clean up after your workout