We recently had our water heater replaced by 1st Call Plumbing, Heating & Air, and overall it was a…read moregreat experience. Brian Dennis was professional, knowledgeable, and easy to communicate with throughout the process. Our old unit was 17 years old and was unfortunately time to go, the team handled the replacement smoothly. Everything was installed properly, and they took the time to explain what was being done. A few days later, there was a small issue with the expansion tank, but they came back out same day and quickly fixed it under warranty. That level of accountability really stood out and is appreciated. My husband and I would definitely recommend 1st call, Brian Dennis and his team.

I have been a longtime customer of 1st Call Plumbing and have always found them to be reasonable,…read morewhich made my recent experience incredibly disappointing. I called them out for a running toilet downstairs, and the technician quoted me $380 for the repair (minor toilet rebuild) --which is more than the cost of a brand new toilet from Lowe's. A couple of months ago, they fixed a minor chain issue on my upstairs toilet for free (because they realized the issue was so minor), so I was shocked by this quote. The downstairs issue turned out to be just a seal, which is also a very minor fix. I declined the service and ended up doing the repair myself in about five minutes with an $8.99 part. I really only needed the technician to confirm what the issue was. I expected much more reasonable pricing and transparency for the reason of the pricing, and I hope they reconsider their pricing structure for loyal customers.

Eric Kiobassa arrived at the wrong location despite very clear instructions where to go. So he…read morecalled me. Over the phone I told him he was at the wrong location and directed him to the correct one, he proceeds to tell me there's no leak and the puddle is just there because it rained! . So I tell him to look closer, he does and then tells me it will cost almost $1000.00 to fix this leak that he didn't even think was there. I told him I will have to pass even though I still have to pay them $135 just for showing up and giving me this outrageous estimate. Frustrating experience! After that I called a different plumber who came out to the correct location and was very prompt, polite and reasonably priced. Never again will I fall for these scammers at San Antonio Plumbing!

Hector Moreno Through San Antonio Plumbing Quoted Extortion Amount To Replace Two Bathroom Faucets…read more Didn't Use Them. Bad Pricing.

Very pleased with Tsanko's professionalism and quick response. He showed up early and solved…read moreseveral small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others.

Tsanko worked quickly and did an excellent job. He was available within the day and installed my…read morewater heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

Their work is first rate. The value is very good. This company came to my home. Did the required…read morework in a very professional manner. They cleared the drain waste pipes they showed me the problem with their video camera. They determined the city pipes were the problem. Waste backed up into my home because the city pipes had a belly. I complained to the city and they sent out a team to look. I'm sure nothing will come of it but now they are aware of the problem. If it happens again, I will take it to small claims court. Great service!

My whole home pressure valve busted 3 months after it was installed and they came out within an…read more hour to replace and repair it. Great job!

Very pleased with Jd and his crew. Had a leak in my attic and they were able to diagnose and repair…read moreit. They also referred a water restoration company to repair the water damaged areas. Overall great experience! Would recommend to anyone.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.