great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

Absolutely terrible experience at Home Decor in Woodland Hills today. I went in to buy a tile…read morecutter and the item was locked in a cage. I asked FOUR different employees for help while standing there waiting. The Pro Service department was literally right across from the tile cutters and multiple workers saw me standing there. One slimmer employee with a beard acted like he was going to help, then walked around me and went over to Nelly instead of actually assisting me. It honestly felt like they were more focused on flirting and talking to each other than helping customers. Nelly kept peeking her head around the Pro Service area watching me wait and still chose not to help. I stood there for around 10 minutes waiting just to get someone to unlock a simple item. The only reason I finally got helped was because a very nice manager happened to walk by and stepped in. To make things worse, when Nelly finally rang me up she was rude the entire time. Instead of handing me the receipt professionally, she just told me "grab your receipt" while it printed out. No customer service, no apology, nothing. The manager was the only good part of the entire experience. Everyone else acted annoyed that they had to do their job. Definitely one of the worst customer service experiences I've had in a long time.

We had a few tile projects needed around the house to prepare to sell. Eric replied quickly, gave…read moreus a fair price and had everything handled within a few days. He even adjusted the plan to work within my budget when one of the projects turned out to be prohibitively expensive. We would definitely hire Eric again.

Excellent work, came promptly and on time as scheduled. Was able to fix my tile basically back to…read moreexactly the way it was before. Price was exactly as was quoted. I would definitely call again if I had any tile repair!

Westside truly makes my pulse race and breathless with the beauty and design creations. The…read morepleasant staff goes above and beyond with assistance and advice. I, personally adore Julio. He has been my guy for many years and will continue to be. He has never been too busy or without a solution. Word of caution. You will want to tile or retile more than you had intended. I encourage indulging in the beauty and uniqueness of tile and stonework. Make sure your installer comes highly recommended. Shout out to Julio again! Thank you Westside Tile and stone

So this experience began well enough as the salesperson Anna Maries was very nice. She had good…read moresense of color and seemed very knowledgable, that l was until I found out the subway tile that I bought would not work with the shower pan as designed. I found this out when my contractor saw the subway tile and pointed out why (long explanation, but the water wouldn't drain). At no point during 4 appointments/visits my wife and I made, with hours spent picking out tile, were we ever asked about the type of drain or slope the shower would have, and this ultimately is what ruined everything. I called to tell Anna Marie about the issue, to which she said, she did tell us about this problem, but that we insisted on this tile. This is a lie or misremembered exchange. She then also inferred that my contractor must not be good enough to install it, again dodging accountability. I asked if we could get a store credit or do anything, to which Anna Marie said no refunds and then again said my wife and I made the mistake, not her. Now I am left with a bunch of useless tile, money wasted (which I cannot afford), and a remodel on hold. In the end, Anna Marie is nice and she understands how to put color together, but she cleary has no knowledge of what tile should go where, or at the very least neglected to mention it. Mistakes happen, but both Anna Marie and Westside Tile should at least take some accountability. Now I understand why Floor and Decor right up the street is a much better option.

Stan is absolutely amazing! He was quick to respond and quick to come by to give us a quote. Given…read morehow much we needed to get done, we felt the quote was very reasonable. While working on our house, he discovered that one of the jobs was taking longer than he expected -- he did not try to increase the quote on us, which we greatly appreciated. He was very communicative through the project, was always enthusiastic and polite. We were very pleased with the work that he's done for us and will certainly hire him again. In fact, we've already reached back out for some additional work on the house. Hire Stan - you won't regret it!

Stanislav replied promptly, his prices were extremely fair and he was able to repair multiple…read moredifferent issues in my home in one visit. I look forward to continuing to utilize his services in the future in addition to recommending him to others.

We used this company to clean our kitchen floor made of travertine…read more Job was done very professionally and neat Results are amazing. So clean and bright. We are very happy with the results and were satisfied to work with this company. The owner of the company very pleasant honest and nice man to work with R E C O M E N D I N G !!!!!

Eran from Elite Marble Care literally fell out of the sky and into my home when I, in desperation,…read morehad asked my carpet cleaner if he could repair/clean my damaged floor tiles. While he said he could try to do it himself, he suggested a professional tile cleaner would do a better job, and he knew just that person. In barely 15 minutes, Eran was at my door! My tiles, which were fairly new, have a natural glaze and do not require sealant. Yet, on numerous occasions, different cleaning people and even my handyman decided that sealant would make it shine more. Maybe so, for the first few weeks, but once the shine wore off, there were embedded scuff marks and ground in dirt that were impossible to ignore, let alone clean! Adding more sealant to an existing mess just made it worse. I was desperate enough to replace the "offending" tiles, but it would cost more than the initial job when so many tiles were affected. Long story short, Eran and his vast team came in and attacked the problem at once, spending painstaking hours stripping my *entire* floor of layers of gunk, leaving it looking almost as good as it did the day it was first installed. It even got its natural sheen restored. (Morale of the story is if it ain't broke, don't fix it--no more sealant or shine!). I highly recommend Elite Marble Care if you want a thoroughly professional job done with a level of expertise bar none!

Solid Prime installed a new shower and floor in our bathroom. What a pleasure it has been working…read morewith the entire team. They were always working hard from coming out to give us an estimate to the final day of installation. Their communication with us was fantastic. They knew exactly what they needed to do to complete our installation. They were clean, respectful and just all around terrific. I usually don't recommend companies to many, but I will never hesitate to give them a great recommendation. Well done Bruce and team!

Superb work, excellent communication through the entire process…read more I can't say enough how professional they are. They exceeded my expectations and will be happy to work with them again. Thank you !!

Carpet USA & Tile installed our floor about a year ago and did a great job. After about a year, we…read morenoticed an issue that seemed related to the materials, and they came out and fixed it at no cost. Really great customer service and follow through. I would recommend them for any flooring needs because you can trust they will make sure your floor is done right and looks perfect.

I had bought a carpet remnant for the back of my Tahoe since I have 2 labs, when I put it in I…read morenoticed it was leaving white residue all over, so I called the store & he said I could exchange for a different one, I exchanged for a piece that had backing on it so it wasn't leaving residue anywhere. I'm very happy with this last remnant we got.

Great Experience! Daniel was professional, kept promises on…read morematerials, timing, costs. Nico was an artist/installer. Had an eye for details. Josue was always helpful in every way. I highly recommend!!

Want to say thanks to Daniel and IDN for helping me on an amazing home remodel. The workmen were…read morealso professional and took the time necessary to do the job right. It was a difficult project and involved both new flooring and a large staircase, but with their knowledge and attention to detail, it came out beautifully, and I could not be happier.

Vincent is one of a kind contractor. His works during the project of conversion bathtub shower into…read morewalk-in shower were so magnificent. He was always on time and continuation of excellent works during the project. There was no any negatives for me to think of other than a lots of positive to mention. He is very nice contractor to deal with and very kind person. This is my first project with him by referral from a friend of mine. I was totally happy that he completed the project in timely manner and very satisfaction. His price is very competitive with market price and I believe a better price for better work performance. I strongly recommend anyone to try Tile By Vincent and you will not regret to deal with Vincent. Just to remind everyone that the name "Tile By Vincent" does not mean that the company just doing the tile installation. This is the contractor company doing the remodeling, home improvement Tile, anything relating to the house construction. My rating is 5+++ Howard Vu

Absolutely fantastic! Our outdoor bbq bar tile was completely destroyed! Tiles were falling off…read moreeverywhere and the grout had completely disintegrated! Vincent came over and knocked the job out in a few hours! Not only is his work quality, but he's quality! He left the place cleaner than it was before he got here! So refreshing! Vincent is very pleasant and kind human being! So much thanks and gratitude for an amazing job at a very fair price!

Vladimir did several light repairs and small painting jobs in one day for us. He was on time,…read moreefficient, fair, and a nice guy too. I recommend him.

After reading all the great reviews for Vlady, I reached out to him to fix my warped gate on my…read morepatio fence that would no longer open. He responded very quickly- quoted a very fair price- and was flexible with availability. Yesterday he came (right on time!) to repair the gate. I am so impressed with Vlady! He went over and above with this repair! He could have done an easy fix - by just cutting a bit of the bottom-but he did so much more! He re-hung the gate with all new hardware - placed steel brackets on each corner of the gate (to prevent future warping) and shaved off the bottom so that it would not hit the concrete. Definitely a job done right!!! Vlady is a gem! Especially in a time when so many are just looking to make a quick buck doing a half a$$ed job. Thank you Vlady for the outstanding service!