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    8 years ago

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    People searched for IT Services & Computer Repair 3,086 times last month within 15 miles of this business.

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    Pleasanton Computer Repair

    Pleasanton Computer Repair

    4.6
    (197 reviews)

    I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

    Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

    Computer World

    Computer World

    4.4
    (665 reviews)
    $$

    fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

    I fully agree with the recent one star reviews. This guy's real name is Suleiman, although known as…read moreBrian. His Zelle account is James something. Absolutely shady, he will do anything to get your business, but once you handover your device, you are in for a never ending wait. My first bad experience was somewhere in 2020. At that time I gave him the benefit of doubt. Recently I took my MacBook which had a blown motherboard, diagnosed by Apple authorized center. I just took it to him to see if my data can be restored. He said it may not be motherboard issues. It could also be battery issue. He tried to sell me another motherboard for around $360. Anyway I left the MacBook with him with the assurance of being called back in 1 hour. Of course I received the call, but he said the issue was with the motherboard and advised me to get the motherboard replaced. I refused and asked him to give me back my MacBook after putting the things back in. He started saying that he did not have time to put it back. Anyway after 5 hours I got it back, that too I had to personally go to his shop and wait there. He charged me $60 for diagnostics for something which Apple authorized center had already diagnosed. For what? For unscrewing and screwing back again. There was no mention of diagnosis charge when I handed the laptop. At that time also he was trying to sell the motherboard and brought down the price to less than $300. Please stay away!!!

    Hank Stephenson - itservices - Updated June 2026

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