I've been working with the guys at Dett's for the last 3 months and feel like I have a good amount…read moreof experience dealing with them to give an accurate review. As far as product goes, they carry reliable and well made materials and brands. I'm always happy with the price point and they remain competitive. The lumber I've received has all been straight and clear. I never have to double check it or send items back. When it comes to service, I've had nothing but positive experiences. I felt welcome immediately and they are always game to trouble shoot problems and offer solutions. They deliver quickly for large orders, and have an excellent credit system for larger projects and billing. Overall, I will go to these guys 9/10 times for all my home construction needs.

Dettingers has the best lumber around and free delivery. And the crew takes such a personal…read moreinterest in every project I've built out of there. They deliver and come check out the deck or shed I'm building, and today took time to chat about the baby furniture I am building and gave me some tips encouragement. Just can't beat the service and there's no fuss - even every 2x4 is straight. Don't go flipping through that crap at Home Depot, go to Dettingers!

This company does not return phone calls, and clearly is not invested in Customer Service. That's…read moretoo bad because we spent almost 2 grand on a new bathroom vanity elsewhere.

From the owner: Dresser-Hull is a family owned business specializing in offering quality products and services for…read more116 years. We offer many services, including a highly trained sales and support staff that can answer any of your questions. Over the years, Dresser-Hull Company has developed a solid relationship with not only their customers but also their employees. We are very pleased to introduce the sales and support staff listed in our staff directory as evidence of years of service with Dresser-Hull Company.

Sales room for restoration. Lumber yard with competent men! Sort of a pricy place, and yet the…read moreproduct is good. Review: 5

There's the world that I want to live in, and then there's a world that I actually live in. I…read morerecently built a small project at my house, a few thousand in materials. It was recommended to me by my carpenter that all materials be ordered from Curtis Lumber. In my mind, since I sent the architectural drawings and had lengthy phone conversations with Curtis Lumber, and then had a few conversations over phone and email, I would have a single delivery of everything I need. In reality, some of the lumber delivered was warped and unusable, some of the items were delayed due to covid, some of the items never came because they weren't on the quote, and I didn't catch it. If something had to be exchange/purchased, most items had to come from Ballston Spa location, since the Delmar location has limited stock. There were many trips to Ballston Spa, and many pickups/drop-offs by Curtis Lumber at my house. The reason for five stars is because unlike working with a large corporation, such as Lowes or Home Depot, they actually pick up the phone here when you call, and they're able to see your order history, and everyone is very understanding and patient, and they stand behind their products. I can certainly see why my carpenter will only buy materials from here.

Family owned and run business, one of the few places you can still go where you have people that…read moreare experts in their field. they still do a lot of specialty repair work. Also that other hardware stores don't do anymore. They also seem to always remember their customers, even though I come in from out of town. I've sent family there and they always treat them with a high-level of respect also.

From the owner: ACRA Building Supply Provides Hardware Retail, Building Supply, Lumber, Electrical Supply,…read morePlumbing, Masonry, Roofing, Windows & Doors, Bagged Coal and Vinyl & Wood Siding to the Cairo, NY Area.

Had to go there this morning. I had the pleasure of being humiliated by the clerk because I didn't…read moreknow the name of the screw I needed . So I hope I made his day as he was able to make fun of someone. Wont ever go there againz.

If you're a homeowner don't think this is traditional friendly neighbor store. It's the only one in…read morethe area and they don't see to appreciate us. Women at the front desk area almost seem hostile to have to wait on you or answer questions. The range of products offered homeowners are limited. If they had competition I'd go there in a heart beat.

Thought I go get breakfast at a restaurant in the same parking lot and get some supplies for my…read morehome renovation project. However the restaurant owners were on vacation leaving me with a 15 minute waiting time before Curtis lumber opened at 7am. Curtis lumber has been in existence for over 100 years and is headquartered in Ballston Spa near where I live. They have over 23 locations in upstate NY. They carriy a selection of plywood, treated lumber, dimension lumber, hardwood and engineered lumber. To make things simpler its just a lowes or home depot that is locally owned and smaller in size. Buy and shop local.

What a disgrace to call this a family run and family oriented business. It is nothing of the kind…read more Jay-K was a legit family run and oriented business. I understand the purpose of a business is to make a profit but to do so at the expense of the community and the employees is not. I would recommend Lincoln Davies, Ilion Lumber or many other of the small family owned and operated suppliers in the area every day over Curtis Lumber which is simply concerned with the dollars at the end of the day rather than the wellness of the community or the future of its staff. I have been very successful in my career and have had the opportunity to shop at many Curtis locations. I shopped at them only because they had bought up the local stores and in some cases shut them down and there simply was no alternative within a decent range. I just paid the price and went on with things. Almost always, the employees (salespeople and yard workers) were top notch but boy oh boy did I hear many complaints about the management. Both from said employees and other customers. It seemed like policies were designed to alienate and annoy the customers, the people who keep a store open. Yes they offer a military discount but to make it so that EVERY TIME I SHOP, I must go through a ten question interrogation, pull out ID's, ...spend an extra 5 minutes in line to do so and annoy anyone in line behind me (which actually there rarely is) to get a 10 percent discount which might just might bring the item(s) cost in line with the competitors prices seams ridiculous. Put me on file until I am dead and when my name pops up...give me the discount or simply do not offer it at all. Everything they do seems to annoy me as a customer. One time I was told an item was in stock and when I stopped in to pick up said item. I was told "in stock" meant that one of the Curtis locations had at least one of the item in inventory. That could have been Ballston Spa or even Vermont. I guess the management at Curtis does not consider that a lie and maybe technically it isn't but to mislead a customer in that way is just another example of hot to disenfranchise a customer. Please people take care of the businesses that take care of you. Curtis Lumber I assure you is NOT one of them.

I went to Herrington's yesterday and had the good fortune to run into Arlen in paints. I was there…read moreto buy paint for my front door -it's black , the house is Saybrook Sage. I love the combo but i can't tell if my door is shut from the street or I'm just seeing the hall,lol. Anyway I explain that to Arlen and say maybe a coral? She says oooh I love the black/sage scheme too. Do you have any of the green left? Why not try using it as an accent around the windows/lights on the door?I bought some tape and some small brushes and it looks awesome! And I can tell the door is closed That folks is why you use a store like this rather than a big box store. She listened and came up with a creative and cheaper fix. I always use Herrington's because their employees are the best!!!!

They charged me $300 more than they quoted me, ordered a pre- framed door when all I wanted was the…read moredoor, ordered it in the wrong color and delivered in by dumping in on the front porch which was CLEARLY in the process of being painted When we weren't there to supervise. It will now cost me more money to have the doors installed and painted. Because of course they don't provide installation. I've renovated houses before in several different parts of the country and this place is not the place to go for materials.

I needed a new local mulch delivery place, because the last business we had:…read more- delivered days late, after repeatedly postponing, with no gracious quick apology - dumped in a different place than asked - then when I noted it, the delivery guy barked, "why didn't you tell me!" then told me I'd have it placed in a few hours anyway. (and other rude pieces. HOWEVER: VALENTE'S! - was easy to get ahold of on the phone - created a time for contact to set up delivery next day - The man who delivered, Andy, *clarified* the space for placement of the pile; asked about the trees he might bump; walked the area before dumping, was filled with basic human graces & politeness. - the cost of the mulch was also significantly less than the previous place we'd used. And that's basically everything a homeowner wants in a mulch delivery place. Five stars.

From the owner: Sawmill, lumber yard and millwork shop for firewood, mulch, metal roofing, mantels, bar tops,…read moreflooring, rough cut lumber, barn board, timbers, cribbing, crating, blocking and pallet lumber. We also sell trailer decking, moulding, grade lumber, playground mulch, wood shavings and sawdust.

As a local contractor I'm Frustrated for the last time with this company, failed communication from…read morethe top down as usual. Special orders are never followed up on as items sit and no phone calls made when promised or asked for right to delivery at job sites. You'll Sit wondering when or if items have been received, The follow up is always in the customer hands to stay on them or you'll never know where the items are. They'll take your money with a smile but once you leave the store your no more than screw sitting on a shelf with these folks. As I said I'd never be back as a customer and shook my hand I know the situation will not be fixed as the assistant manager never asked about the job or jobs that are affected or my name and try to retain my services. I'm not a major customer of them so I'm just another face and a goodbye and out the door I went. Peace out Hoosick Falls Curtis lumber you receive an "F" from me.