The counter rep was very knowledgeable and courteous . Actually, I remember him from a few years ago, and he was great then and again. I appreciate the legacy folks still working there ! read more

Costa Mesa, Ca. This place is really quite amazing, a family owned and operated business where the owners are actually there and working. It is a superbly well stocked electrical wholesale house, but they will sell to walk in home owners such as myself. There are dog treats behind the counter for the pups. The prices are very good, perhaps they can't always compete with Home Depot on copper products, bet everything else they can often do better than the Depot. They also have an excellent supply of motor control and commercial lighting products. The staff is very knowledgeable, and if one of the counter guys cannot assist you he will find someone who can. Getting custom wire cuts is easy and hassle free. This is not your typical electrical supply house that has one guy behind the counter and you have a long wait to get served. Hanks has several counter personnel and if the line gets long, someone will come to assist. I have been coming here since 1982 and have known 3 generations of owners, including the founder, Hank. read more

Prices are a RIP. Dude tried to sale me 10 handle ties for $30. I told them I can get a pack of 10 for $6.78 at Home Depot. He had no words.

Very professional. Very knowledgeable and nice . This is definitely a go to place for all your professional items when it comes to electrical and lighting read more

Paul is awesome. I found him through Reddit (he responded to a question I have on Reddit about Lutron RadioRA3), and through him I've sourced all the parts needed to upgrade my whole home's lighting control system. Great customer service and very reasonable price. read more

Cary is the reason why I'm giving Hank's a bad review. We walked in and 2 ladies were sitting at the computer and neither of them acknowledged us after a while. I asked Cary if she could help us, she looked so mad and aggressively said hold on I'm finishing an order. It was so rude but we waited for her to finish after 10 minutes because everyone else was so busy. Another guy noticed her attitude and apologized to us as Cary still sat there mean and rude. The other employees were so kind but Cary left a horrible taste in my mouth. She probably isn't the greatest asset to the brand. But everyone else gets 5 stars. read more

While stuck out in newport beach on a golf tournament with golf channel, I needed some electrical supplies to get the tv compound up and running. Wow finding absolutely nothing in the newport area I stumbled across Hanks. These guys were able to supply me with the exact tools that I needed Along with fast and friendly service. If I see another bulldog getting a manicure and pedicure in newport beach, it still would not stop me from coming back to this place to get supplies. read more

Hank's Electrical Supplies - Front of building - Building Supplies Near Me - Costa Mesa, California

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The old lesbian with short gay is the worst. She's always all negative and an asshole. Seems like no matter how nice you are you just go in there and she's always gona be a huge cunt. What a downer read more

Terrible customer service, I live about 5 minutes away. I called to see if they had a part I was looking for. They put me on hold. I was on hold for about 20 minutes while I put some shoes on, and grabbed my stuff. I got in the car, and drove over with my phone sitting on speaker in the cup holder.. I was still on hold when I got to the counter. They ignored me for another 5 minutes and then laughed about me still being on hold when I told them why my phone was playing elevator music on speaker. It was hard to keap my cool. To top it off the guys behind the counter have the personalities of teenage girls. They were more concerned with gossip than doing there job. That was my first and last experience with them. I highly recommend looking for a better option if you have it. That was today around 330 pm 10/21/16 I hope that helps the owner handle his bad eggs. read more

Hanks is simply the best! I'm not an electrician but do quite a bit of work for my company. Hanks is where I go for great advice as well as all of the supplies and tools. Their people have saved me a bit of money by making suggestions or testing a part.... Always a kind greeting for me and they know I'm not that as knowledgeable as their "regulars". read more

I worked with Paul to order some automated Lutron roller shades. To say Paul was helpful would be an understatement. I spent multiple months and dozens of emails asking dozens of questions. Paul dug through technical documentation, provided his own insight and opinion, and was always available for my endless questions. He went way above and beyond and was so thoughtful throughout the whole process. read more

I'm a 25+electrician/C-10 I don't have a account there , but when I call they have great service/price a great deal better than competitors -Walters ect. I can only save a few bucks with my main WH read more

Great advertisement for Grainger. If you know Grainger, you might want to ask, "why would someone be willing to pay more, without customer service?" Hanks will make you willing to pay more elsewhere, and they are evidence that customer service isn't always a help. read more

Burnt out electricians hanging out in a dingy warehouse that doesn't even have insulated female terminals. I won't ever be back. Some kid did try to help me- then slipped an insult. read more

The staff was extremely knowledgeable, happy to help and very friendly. I wish I would have gotten the name of the lady who assisted me but she was very good. I went in with an old fixture that I had no idea about and within minutes she had a replacement for me at a very reasonable price. The fixture is great and I will be going back and r commending Hanks to anyone who needs electrical supplies. I was worried I would get the shine not being a contractor and only needed 1 item but I had the exact opposite experience. This place is great. read more

I am a property manager of a fairly large complex. We are doing complete remodels and adding recessed lighting to the units. I called Hanks and spoke to Tom. The information he gave me was so informative and he explained it very clearly to me, as I do not have electrical experience and was putting together a report with comparisons - with that said, I asked a lot of questions. What set Hank's Electrical apart from other companies that I called is the excellent customer service and PATIENCE with me as I asked many questions. Great customer service truly rules over everything else. Thank you, Tom, at Hank's Electrical. read more

Consistently excellent customer service by all team members. I'm a regular due to my profession and am always impressed by their knowledge and helpfulness. read more

Pual jr runs a tight ship there . Great customer service very helpful willing to go the extra way for their customer. When I need a special part he goes extra way to get it for me thank you very much read more

Ok, I've only been in twice, but Moses was so patient and helpful. He had no problem helping me understand the basics. I'm a hands-on person that likes to make my own repairs if I can. Even though these guys deal with pro electricians all day, Moses was happy to make me understand and didn't make me feel rushed. Will continue to shop here. Nice open warehouse vibe too. 5 stars bitches!!! read more

I wasn't familiar with the area, and needed some special fuses, and they got them there in stock, very nice and clean place and the staff very helpful. read more

Called Hank's for a 220 volt electrical plug, they asked me a few questions about the appliance being installed, but I did not know as it had not been delivered yet and the installer needed the plug or they would not install. Hank's gave me the most common plug used and when the appliance arrived the next day, it was wrong. I flew up to Hank's ready to argue about the exchange, I walked in with the (new) old plug and they exchanged it without any argument. I have never been anywhere that exchanged electrical parts. Every business I have seen to has a policy on electrical parts, you bought it-you own it! Thank You Hank's for the friendly customer experience. read more

I called both Hank's Electrical Supplies and Walters, and I was so much more impressed (and relieved) with Hank's Electrical Supplies. Whereas Walters cut me off the phone multiple times, Hanks took the time to find an item that was out-of-stock at their store (but could be ordered from the manufacturer) and quoted me extremely favorable prices for it. Their knowledgeable sales and customer service team definitely follows up with you when you ask for something, and overall it was a much less stressful shopping experience. Definitely coming here again! read more

Needed a new exhaust fan for my bathroom. Ordered one on-line from Hanks as they offered it on their web link. They sent and charged me for a larger size. I had to return it which was no problem but they only refunded me the cost of the unit -- not the shipping fees. It was their mistake on their web site (unit no longer made), their mistake in sending me the wrong one without looking at what I ordered and I end up paying for the shipping. Everything else was decent service and prompt refund but I found another unit elsewhere on-line with no shipping fees. read more