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    People searched for Couriers & Delivery Services 272 times last month within 15 miles of this business.

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    UPS Customer Center

    UPS Customer Center

    (142 reviews)

    The Chantilly UPS is the WORST UPS center. Everywhere else people rave about how UPS is their…read morepreferred service - but Chantilly is a disgrace. Packages thrown onto the front porch (we have video), always talking on the phone (I hope the UPS drivers wife gets Everything in the divorce!) and if there is a hint of weather - our packages are delayed at least a week, with daily email updates saying they will deliver the next day, but they can't seem to get around to it. How can a company like UPS keep such poor management in place. (Of course UPS grants their victims the privilege of picking up their packages - IF you pay for it. Nothing says 'we love our customers' like holding packages for ransom.) I've gotten to the point where I do my best to choose businesses who do not use UPS - which is Horrible, as it's not their fault that they will be judged by the abysmal performance of the Chantilly UPS. (Is shipping really free when your package takes 1 week to get 5 miles and you end up buying from another business in between?)

    They deserve to be a 0. All the 1 star reviews are accurate to a tee and they keep delaying…read morepackages for "severe weather issue". The snow has already been gone from all main roads and they even had my package on route to delivery where you can track their driver in live time but he didnt even attempt to deliver and went back his way. UPS Headquarters office really needs to take this Chantilly main hub down for being a bad store to represent them and replace them with REAL workers who want to actually provide customers with REAL service

    Hanmi Post - couriers - Updated May 2026

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