Had a horrible experience with Moon. This place is one of only two Eastern Mass. providers for my…read moreinsurance plan's hearing aid discounts. Made an appointment to get info and a quote on hearing aids prescribed for me by my audiologist. The person I saw seemed surprised that I already knew what I wanted, and that I declined the expensive add-ons and services she recommended. Then she told me that I hadn't done enough research online before my visit. No hearing test was performed (I brought my own), no hearing aids were evaluated, no ear molds were fitted... but yes, you owe us $75 for your visit today! Now I know why I was the only patient in the office that day. These guys are very scammy. Approach with caution.

This office practices tricky tactics. I brought my 97 year old mother…read more in for an evaluation of purchasing a new hearing aid. I confirmed multiple times in advance there would not be a charge. As we were leaving the receptionist asked the doctor (Dr. Nataliya V. Ayzenberg) for a bill. The doctor said there is no bill. But when I got home I got a phone call saying they forgot to charge us $75. I told them we originally had an appointment in October which I canceled when they told me there would be a $75 office visit charge and an unknown dollar amount to get it repaired. so I canceled the appointment as we decided it would be better to do an evaluation for a new one since this one had already been repaired once for a $250 charge and Tufts was offering new hearing aid for $250. When I made the new appointment for November I explicitly stated that I was solely coming in for an evaluation to get a new hearing aid at the cost of $250. I confirmed at least three times during that conversation that there would not be an office visit charge. I also confirmed this with Hearing Care solutions who contracts with Tufts. During the appointment the doctor said oh you already have hearing aids. let me dry them for you and see if this resolves the problem. She also informed us that we could buy a hearing aid dryer for $25 if we have a problem in the future with the aid, which we said we would purchase and did. Had the doctor told me this would then cause us to be charged $75 I would have declined the offer for her to clean them as I was purchasing the dryer and could do it myself. obviously she was also not aware of the $75 charge as I stated above when we were leaving the receptionist asked her for a bill and she said there was not one because it was a hearing Care solutions case. They have now sent this to a collection agency. I would not recommend this office as they are practicing deceptive tactics.

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

Expert care and fitting of hearing aids. Excellent attention to our concerns about hearing with…read morehearing aids in varying environments.

Mr. Hanna, (Who also is hearing impaired), was very helpful. I did not feel like I was in a sales…read moreoffice, but a personnel setting where he really cared. He did not pressure me what so ever. After going to 4 other hearing aid places, I trusted in Mr. Hanna, and purchased my hearing aids there, and I am very happy with them. I highly recommend Hanna Hearing Aid Center. At the very least, get a second opinion from him. I think you'll be glad you did!

I was really looking forward to trying the Collagen & Stem Cells Skin Tightening Facial Treatment…read moreat Glow Touch Spa after seeing the $69.99 promotion on social media. The treatment sounded promising, especially with all the details listed about collagen and stem cell benefits--so I decided to give it a try, even though I usually do my own facials at home with organic ingredients. Unfortunately, the experience didn't live up to what was advertised. When I arrived, no one was at the front desk, so I waited on the couch for about 10 minutes before someone acknowledged me. The esthetician was polite, but after another 10-minute wait, she brought me into the room and started the facial. What disappointed me most was the actual treatment. It was advertised as a 1 hour 30 minute session, and the email I received confirmed 1 hour 15 minutes--but the facial barely lasted an hour. More importantly, it felt like a standard hydrofacial, not the specialized collagen & stem cell tightening treatment that was promoted. This was my first professional facial, and I had higher expectations based on the advertising. Sadly, the service didn't match what was promised.

I am extremely disappointed with the management staff, which appears to change quite frequently. I…read morehad requested a call back , through Nikki, who assured me I would receive a call back from now the new manager, been waiting weeks. I was cohersed and taken advantage of from Joseph and Louis to sign a five year contract, 15,000, when I was under duress from just loosing my husband of 30 years. Due to unforeseen medical circumstances which have prevented me to utilize my spa membership since November 2025. I am willing to pay for the years contract June 2025, through June 2026 even though I have not been able to go, 15000 divided by 5 is 2500.00, I'm seeking a refund for the full remainder amount as good customer service from the manager due to my ongoing treatments preventing me to go. Please have the manager contact me by phone or email. Lisa DeCosta 781 692 4037 LisaDeCosta42@gmail.com

Good evaluation, fitting and scheduled check ups. I bought the 3 year plan and did not keep track…read moreof the expiration date. I was prompted to confirm a follow-up appointment, and at the end of the 15 minute appointment I was told that my contact had expired and I could pay $215 for the visit or enroll in a one year plan for $700. At that point I was trapped, paid $215, and would advise others to keep track of the dates in the Parkway agreement to avoid being trapped as I was.

Excellent fitting of hearing aids and careful maintenance and follow-up. New office is both…read moreattractive and easily located next to ample parking. Aged

I have to be brutally honest here. I put off getting hearing aids for many years. Now that i have…read morethem I've already gave 2 of my good friends the contact info for Audiology Associates and told them not to wait any longer. I can't say enough about Dr. Russell and Nicole. They were extremely patient with me, took their time, answered all my questions and most important treated me with professionalism and kindness and made me feel comfortable and confident with the product I finally decided to purchase. They didn't try to sell me anything and didn't pressure me either. I told them both that I cany believe how happy I am with my hearing aids today when I saw them for my first follow up appointment. They were great to deal with and I'd strongly recommend them to anyone reading this review. Peace, David

My 4 year old hearing aids were maxed out and malfunctioning. My previous audiologist was unable to…read morefix the aids and only wanted to sell me new ones at an extremely high price. I went to Audiology Associates and Melena easily adjusted my old hearing aids so they were functioning but not optimally.she then described the best option in hearing aids for my profound hearing loss, which cost about half the price quoted by the previous audiologist.The new aids worked perfectly with the settings she programmed. I am now able to hear significantly better than I have been for many years. Thank you Melena

I've been going to doctor Rockett for years, he's done a couple of surgeries for me and many other…read moretimes not recommended surgery, explaining the pros and cons and weighing the potential outcomes. I never feel like going there means I'll definitely be scheduling surgery, but that I'll get a thorough exam and have recommended to me what the best options are.

I saw Dr. Finno for sciatica. People said chiropractor but takes a long time. Called Dr. Finno,…read morecourteous, efficient and knowledgeable. Had shot, immediate relief. Secretary got right back to me. Couldn't be happier.

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.