Greeted upon arrival at the store. Friendly and accommodating staff. Beautifully set up with a…read morevast amount of items. I came in looking to sell some unwanted and broken pieces of jewelry. I also wanted to update a chain and a watch. Cody was really helpful with finding what I needed. He found me a beautiful chain that I had been looking for. Robert came out and offered me some fair prices for my gold. Best offer I had got in town. I will definitely be coming back to purchase another chain and to update my Tissot watch. You have to come check them out before your next purchases.

Came here looking for an engagement ring after a bad experience at another jeweler. Was immediately…read moregreeted by several friendly staff members who asked me to wait just a moment as they finished up with another customer, which I was happy to do. No more than a few minutes later I was sitting with a friendly staff member who was more than willing to answer my questions as I'm new to this!! Had diagrams and everything to help answer my questions and show me what she was talking about. Even helped me with a decision on a ring with some very clever tricks!! I was debating all diamonds or possible other gemstones off to the side of the main diamond. Not long after I had the ring not only designed but I was happy! Paid for it and they sent me on my way with paperwork and a thank you for your business and see you soon! I was able to get a great ring at a great price. I was very happy with service and cost especially since I knew what the other jeweler wanted as I literally just let them to go here. I got a better ring and better service!

A true jeweler. Hayden has an outstanding range of fine jewelry. The staff is outstanding. Neil is…read moreour preferred representative. Hayden presents class, experience and sophistication. Excellent. My preferred jeweler.

I would recommend Hayden to anyone that wants an awesome experience jewelry shopping. My fiancée…read moreand parents came here all together and bought my engagement ring. They were given amazing service by Mark, who took them step by step through the jewelry making process. They all told me that they felt truly cared for during their experience and were given a very high quality piece of jewelry. I love my ring so much, and when I recently brought it back to be resized I was also given an amazing experience! I was extremely well taken care of and they worked so quickly to get my ring back to me. Hayden offers personal and quality service that I've not experienced before. I can't wait to come back here for our wedding bands and I will be recommending them to everyone!

Harry was helpful and efficient! He was super sweet and very reasonable on the watch repairs!read more

Went in for a necklace repair of mine and he was awesome! Helped me out and got it fixed within 5…read moreminutes of being there! Highly recommended also has a vast selection of jewelry you can get right at his store.

I do all my jewelry shopping here! Engagement ring and husbands wedding ring from here as well…read more Staff is EXTREMELY knowledgeable and prices are fair. I will always go back and I don't even live in the area anymore!

This lovely jewelry store is located towards the end of the plaza, and it does not disappoint! When…read moreyou walk in you're greeted with the sight of so many pretty sparkly things! There's a wide array of choices and they've definitely got a nice mixture of new jewelry and vintage choices. All is beautiful and carefully selected or crafted by the staff, who are very kind and helpful! I was able to find a beautiful gold necklace for my boyfriend's birthday with the help of a nice woman who was kind enough to gift wrap it for me! Would definitely recommend stopping in!

Lovely personalized attention.. very easy repair for several necklaces I needed restrung…read more. affordable

Knowledgeable, professional and reasonable. Wonderful selection of jewelry for all tastes and…read morebudgets.

Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The owner is very professional and helpful. He has extensive knowledge about a wide variety of…read moretopics. I wouldn't hesitate to go to him for an assessment. He is my new goto person for silver and gold.

If I could give this 0 stars, I would. After I got engaged, I brought my ring here to be resized…read morefrom a 7 to a 6. He insisted on sizing me to a 5.5, and after one week of wearing it after being resized, the ring broke. I should have known it would since the ring was all thin and crooked after he resized it. After it broke, I brought it back in for him to fix it, and it broke... again. I gave up and went to a different jeweler who said that it was the most terrible resizing job he's ever seen. This place wasted my money and left me with a broken engagement ring twice. Go somewhere else.

One of the best jewelers I've come across so far in Syracuse. I get all my jewelry fix, my watch…read morebattery replaced and links taken out of my watches for an affordable price. They greet you when you walk in there's a piano in the shop people comes in and play the piano. Great atmosphere.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.