First impressions are important. The staff at Julie's pulled something off that meant a lot in a…read moretime that mattered the most. I visited Julie's last week to drop off my work attire. I was told everything would be ready for pick-up on Saturday (as stated on the receipt) so I stopped in yesterday. The clothes are needed for work on Monday morning. When I handed the cashier my receipt, I was informed that my blouses were ready, but not my pants. I was not happy with this. The owner, Ria, approached me and said she didn't have my pants and asked when I needed them. I explained I work in Center City and wouldn't have time to come by before work on Monday. She said she could meet me at the dry cleaners today (Sunday) and provide the pants. My understanding is they don't dry clean dress slacks on premise. She took down my phone number and said she'd call me. Yesterday evening I got a phone call from Ria saying she had 4 pairs of pants ready and was willing to drop them off to me at my doorstep. I didn't know what to say. She drove from her home to get me my pants and hand them to me. The customer service blew me away. Ria said I would get a text message indicating when I could pick up the remaining pairs of pants. I'm sure you could imagine how displeased I could've been walking away from this business, but Ria was quick to turn a negative experience around and make sure I was a happy client. I can't thank Ria and Julie's enough for their dedication to their customers.

Julie's is my go to dry cleaner and tailor. Great people in there. Great price. Very convenient…read morehours. Owner Ria and her right hand man Daresh are both very accommodating and wonderful people.

This business is still open and they have the most phenomenal customer service I have ever…read morereceived. After picking up a bridesmaids dress from another tailor the day before the wedding the dress was still too big and unwearable. I walked into Frankford 30 minutes before they closed and they had my dress tailored and fitted by 10am the next morning. Talk about amazing customer service and willing to help someone that was in a sticky situation!!

This dry cleaner is fantastic! They do such a wonderful job with my clothes, are so nice and their…read moreprices are reasonable!

Fairly priced. I would recommend them to friends and family. I will come back for more serviceread more

I inquired online about coat cleaning prices and seemed reasonable so I took 2 coats in. Long wool…read moredress coats that had seen better days so I didnt wear them much. They came back looking brand new. So I went back and took some of my dad's things, similar prices except upcharged for a very heavy men's coat. I came back to pick them up and I paid special attention on the coat with more expensive cleaning and they did a great job. I would say priced very fair and do excellent work. Nice to find a business like that these days!

The owner is always friendly and professional. I can go months without going in and he remembers me.read more

Very quick turnaround. Also quite reasonable. Staff was very pleasant and accommodating.read more

Expert cleaning and pressing. Quick turnaround. Now they offer comforter a ND bedspread clean8ng…read morecheaper than any other l9cal cleaner. They now do area rugs cheaper. Their hours could be longer on Saturdays since they are closed Sundays.

I have been a weekly customer of the Dry Cleaning Factory for the past 14 years. The customer…read moreservice and quality of workmanship are excellent. Just when I thought I couldn't be more impressed, the entire staff rallied for my daughter's wedding last September. We had very tight schedules to meet for fittings, alterations, and cleaning. And not just for my daughter but for the bridesmaids as well. The wonderful owner and skillful seamstress were fantastic and all deadlines were met and the wedding was great. I am very grateful to the Dry cleaning factory for making this special day, very special.

I have been disable for over 30 years. Former U.S navy vet. Total Care Laundry saved my life. I…read morecan't do the same things I used to do so they have been such a huge help. I don't know what I will do without them.

They were unable to get out an olive oil stain. Staff was…read moreprofessional.........................................

I love that I can just drop off my clothes and usually no more than teo days later, be notified…read morethat it is ready for pickup. The Service Attendants are always courteous and professional. I love that you are notified via text when your laundry is ready for pick up.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

This place is fantastic! Always clean and so welcoming and really helpful! I HIGHLY recommend it!read more

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !