Fun place to visit in downtown Burlington! They had a wide variety of ice cream and very family friendly. Cute decor and a classic old fashion ice cream parlor. They do also sell popcorn in a variety of flavors. I bet it gets busy on a hot summer day! We had the peanut butter cup and it was delicious! Had to get a pint for home as well. read more

Hansen’s Ice Cream Parlor - Inside - Ice Cream & Frozen Yogurt Near Me - Burlington, Wisconsin

See all

If I could give zero stars, I would. We frequent the Hansen's in Wilmot and decided to drive a bit further to this location to give it a try. Big mistake. We arrived tonight at 9:08, well before their 9:30 closing time. That's 22 minutes to scoop ice cream, more than enough time. From the second we walked in, the attitude was unbearable. One girl loudly says, "What can I get started for you RIGHT AWAY" emphasizing right away as if we were somehow inconveniencing her by showing up during open business hours. Completely unnecessary and rude. Then it got worse. The employees started whispering back and forth in front of us, one even ran over to check the clock and looked baffled that we dared to be there. They giggled, put their hands up, and blatantly made fun of us while we stood there. Disgusting, unprofessional, and childish. It was so uncomfortable that 3 out of the 5 of us didn't even bother ordering anything. Imagine driving out of your way to support a business and being mocked to the point where you lose your appetite. I've never felt so unwelcome in an establishment, especially one that's supposed to be about family, fun, and community. This location made a joke out of their customers, and I'll never come back. Hansen's in Wilmot knows how to treat people with respect, but this place? Absolutely not. read more

Hansen’s Ice Cream Parlor - Ice Cream & Frozen Yogurt Near Me - Burlington, Wisconsin

They have both ice cream and frozen custard here at this parlor. Lots of flavors to choose from! Both are extremely creamy and delicious and fresh tasting. Highly recommend this ice cream parlor for any time of the year. Very friendly service with employees that seem to really be enjoying their job. They are always especially cheerful here, which makes it a special joy to visit. read more

Not Homemade, as the previous reviewer mentioned. The quality wasn't up to par. The staff wasn't alert and didn't provide the excellent customer service as was expected. read more

First Impressions I lived in downtown Burlington, WI for about two years, and Hansen's Ice Cream Parlor quickly became one of those hidden gems that feels like it belongs to the neighborhood. It's located right in the loop, tucked in with a cozy small-town storefront vibe. I happened to stop in one day on my way home from work and I'm glad I did. Ice Cream & Popcorn I ordered a sampler on my first visit and while I can't recall all the flavors, every single scoop was excellent. Smooth, rich, and full of flavor. They clearly put care into their ice cream. These days, I mostly go back for their flavored popcorn. It's crazy good, with tons of variety and a perfect balance of coating and crunch. It's easy to get hooked. I've also heard there's a candy shop upstairs, which makes the place even more of a destination, though I haven't had the chance to check it out yet. Service Service is consistently great. Everyone behind the counter is friendly, patient, and upbeat. Even during busier times, they keep the line moving without making anyone feel rushed. You can tell the staff takes pride in the place and enjoys what they do. It's refreshing. Atmosphere Hansen's has a bright and cheerful layout that mixes nostalgic ice cream parlor charm with a clean, modern look. There's exposed brick, vintage signage, and shelves stocked with colorful bags of popcorn. It's inviting, well-kept, and full of character. The storefront and window display give it a classic small-town Wisconsin feel. It's the kind of place that feels familiar, even on your first visit. Overall Value Between the quality, the service, and the fun atmosphere, it's more than worth the price. Everything I've tried has been fresh and consistent, and there's real attention to detail in how they present and package things. Final Thoughts Absolutely, I would recommend Hansen's to anyone in or around Burlington. Whether you're going for the ice cream, popcorn, or to satisfy a sugar craving, it's a place that makes you smile. Hansen's is one of those rare spots that gets it all right without trying too hard. It's not just a dessert stop. It's a little piece of local magic. read more

This is a bright spot. Excellent ice cream at a fair price. Service is polite and informative. Didn't rush us and after we got ice cream we were encouraged to look around before we paid. Ok that just good business because we bought popcorn but still I appreciate not being pushed. Cute place...5 stars. read more

What can I say. Great ice cream, lots of flavors and very generous scoops. Got to try their home made waffle cones

Good ice cream but the people at the front are scary, they stare at you while you're making your decision ominously. The atmosphere is eerie. read more

The ice cream-Cedar Crest- is good! I love that you can sample a few flavors before committing to a scoop (or two). The staff is friendly, efficient without rushing customers. The store is a classic ice cream parlor look, fun look. read more

Very Pretty! Great for kids, ordered the Pecan Plaza, great flavor and price. Service was pleasant and fast. read more

Hansen’s Ice Cream Parlor - Pecan Plaza icecream - Ice Cream & Frozen Yogurt Near Me - Burlington, Wisconsin

Awesome little ice cream parlor located in the Burlington loop. Down home/friendly feeling when you walk in. Staff is cordial and very pleasant. Wide array of ice creams, fresh popped popcorn in several flavors. Upstairs has an old time candy store with selections that will take you back to your youth! Plenty of street parking. read more

Not home made ice cream. I can go anywhere for cedar crest. Their advertising doesn't mention it and leads you to believe it's something else read more

Enjoyed dessert there last night for our daughter's birthday and was very impressed. Love the atmosphere. The selection was unbelievable and the servers were wonderful. We were able to sample several flavors. The cost is very reasonable. The only problem is trying to decide what to choose!Check it out. You will not be disappointed. read more