Excellent ice cream! Huge variety of flavors. Portions are huge which makes prices a better value than meets the wallet. The staff was very friendly and knowledgeable - also patient with first time customers like ourselves. Though I haven't been to other ice creameries in the Lake Geneva area, this place really impressed me. Note: I don't think there was any indoor seating. read more

Small line when we got there but they move quick!! We ordered at the window and the menu was posted a couple times so you can look before you get to front of line. They have a ton of options! I got brownie cascade and it was delish! I love the little chocolate caramel candy in it. My fiancé got the mint chip. read more

Scoops Ice Cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

It's in a convenient location and the ice cream is tasty. My only hang up is that their portions are significantly smaller than other ice cream shops. You're telling me 2 scoops if ice cream doesn't even go past the lip of the bowl it's in? We went to Frosty Moose in Williams Bay. Same ice cream brand. Cheaper. Better portion for the same size order. read more

What a cute local ice cream shop! The young ladies at the counter were the sweetest! Plenty of ice cream flavors to choose from. Definitely give it a try if you're in the area. read more

Scoops Ice Cream - Blueberry Butterfly Bliss Lemonade - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

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Classic example of a great ice cream shoppe!! People who work there are friendly and the portions are plenty!! The Apple Donut flavor was just what I was looking for to steward in the Autumn season! read more

Hands down this is my favorite ice cream shop to go to!! The location is convenient and there are tables outside to sit and enjoy your ice cream if you choose to. But let's get into the important stuff - THE ICE CREAM. Holy moly. There are SO many flavors to choose from! The hardest part is deciding which one to try next. There's definitely something for everyone which makes this a great stop if you're in a group. The staff is incredible - super sweet, friendly, and hard working. You can expect generous portion sizes and high quality ice cream. Definitely put this one on your list if you haven't had a chance to try it out! read more

48 flavors of ice cream. Everything from basic vanilla to epic combos like Malt Amore, Black Cherry, Yippee Skippee. Huge scoops & def worth the wait! Caution - if you get a waffle cone, be sure you can eat fast if it's a hot day or it will drip! Tip - if with a group, have someone grab 1 of the tables immediately when one opens up. There's only 4. read more

Scoops Ice Cream - Black Cherry & Malt Amore in a waffle cone - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

Thank you scoops for helping me live out my midwestern summer dreams with your amazing ice cream. I came back to try the Italian ice during my trip and it was just as good! Will definitely be back if I visit Lake Geneva again. read more

Scoops Ice Cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

Iced coffee 10, coffee ice cream 10, lemon smoothie, 10} this place has it all right and the popularity shows! Great location, service and variety of cool treats. read more

Scoops Ice Cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

Loved this spot! Only negative: they don't let you try flavors. I didn't like my flavor as much as my husbands and felt like I could have ordered better if I could sample! Also the line was pretty long I got a kids size of the exhausted parent (bourbon spiked espresso with chocolate chips). I thought it was good but a little heavy on the bourbon. Also it was so big. My husband got a waffle cone of the yippee skippee and omg it was so good. I can't wait to come back and try some of the other flavors that caught my eye when we are back in lake geneva read more

They brought back dairy-free ice cream and this time it's oat milk ice cream and incredible! There were even a few choices this time: Oreo, cherry, and blue moon. Thank you for bringing this back!! read more

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They are in a perfect location right by the water, Lake Geneva, and so many people come here every minute it is always crowded. Lots of beautiful stores in the area to enjoy the ice cream with. There are about four tables inside, but most people eat it outside because there's so much to see outside of the store. It is air-conditioned in the summertime. They have 40 flavors and they are very unique flavors, including one w Cherries from Wisconsin. They had a sign that explains each of the flavors that are interesting. it's very creamy and they have different cones and sizes. One scoop is gigantic. And it will cost you $5.50. read more

Delicious ice cream and very close to the lake. Friendly staff and lovely ambiance you can cruise with your ice cream to the lake.

There are 48 ice cream flavors and it was pretty busy on a Friday evening. You have to order your ice cream at the window for pick up. There was minimal seating space, however you can walk across the street to the bag area and sit on the benches. Here's what My fam and I ordered (kiddie scoops in a cup...8 kiddie scoops for $28): Peanut butter cups, pistachio, banana cream pie, electric watermelon and strawberry hibiscus Italian ice (kids ordered the last two). Hubby thought banana cream pie was one of the best he's ever had before. Me on the other hand, wasn't as impressed by my peanut butter cup and pistachio...I loveeee peanut butter in general and always try to get peanut butter ice cream and this one wasn't high on list (I prefer baskin Robbin's or Laura secord from Canada or graeter's peanut butter chocolate chips). Pistachio flavour was so-so and wouldn't have it again. Overall, it was a mediocre ice cream but it looked better in the area and might try a different flavour if we visit again. read more

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Cute little shop to stop in and have a cool treat after enjoying time on the lake. Gets pretty busy so love that they have menus posted outside the shop as well as this elevates having to be cramped inside. There are a few tables for seating inside and some available outside as well to enjoy your treats. Staff was super friendly and suggested various things as well. Very accommodating and patient with my little one who could t decide what he wanted. Finding parking may be a little difficult but super concise t to most things in the area so not bad if you do have to walk within the area. read more

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Always super delicious, but there are no seasonal flavors before they close for the winter.

After accomplishing the 23 mile hike around Lake Geneva, ice cream was much needed. The location is perfect because it is right next to the trail in the center of downtown. They have so many flavors to choose from! The lady working said vanilla and mint chip are their most popular but I decided to be different and tried the peanut butter cookie dough which was absolutely amazing. The cookie dough chunks hit the spot and the peanut butter swirl added a nice touch. I got a single scoop in a cup which was plenty! read more

Scoops Ice Cream - Peanut butter cookie dough - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

We stopped by after walking off our lunch. The ice cream was really delicious and the staff was super efficient for the amount of people in line. I had a two-scoop cup with a scoop of "This Sh!+ is About to Get Serious" and a scoop of "Heaps of Love." Both flavors were packed with great ingredients. I ended up mixing them together for some awesome caramel, vanilla, chocolate, Oreo, cookie dough, and cashew deliciousness! They have a ton of unique flavors and of course some old school boring ones too. They also have stuff like chocolate waffle cones. I considered getting one of those but figured I was ingesting enough calories. I definitely recommend stopping by and checking them out! read more

Stood in line today, 7/25/24, for ice cream with my kids, when I heard an employee disrespect an older customer requesting either a refund or something else because something was not right about her ice cream purchase... it was gummy...your employee was so rude, mean, a bully...she actually did the hand gesture & waved to the customer & said "bye" & told her to leave. So rude & disrespectful ...when I heard & saw that we left!! Will never make a purchase from Scoops again! read more

First place I stop at when visiting Lake Geneva, the ice cream is so creamy, sweet and have a a decent variety of flavors. Great prices and services are always on point, super friendly, a must go to shop while walking near the Riviera. read more

Everytime my friend and her family goes to Lake Geneva, it's not complete without a visit to Scoops. It's their favorite ice cream shop to stop at, and after trying it--I believe the hype. My ice cream was creamy and smooth! It was just the right amount of sweetness and chocolate goodness. It wasn't too heavy at all. It was the perfect way to end a lake day! read more

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Do NOT go to Scoops in Lake Geneva. After ordering three separate ice creams, two were old! My mom asked to switch hers out for a different more popular ice cream in hopes that it would not be sticky with ice crystals. She was told, "That's how the ice cream is supposed to be. We are not switching it out!" Suraya, one of the ice cream scoopers, then continued to attack my mom. Shouting at her to 'just deal with it, nothing is wrong, we're not doing anything.' I explained that I had also tried the ice cream and it looked and tasted off. I worked as a manager at an ice cream store for several years and know when ice cream is expired...it was waaaaay past its expiration date! She continued to yell at us both. In my entire life, I have never had such a terrible experience with a server. Suraya was incredibly rude, disrespectful, and outright abrasive. We asked to see a manager and were told there was no one available and to come back 2 hours later. After this whole experience my friend didn't even try to explain about how his was old. We will not be returning and you shouldn't either!! read more

Scoops Ice Cream - Old ice cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

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Awesome ice cream, tons of flavor options. You can sit down and see the lake from the shop.

I ordered the Hawaiian shaved ice. I have been to Hawaii. This was a snow cone. When it was handed to me, I said... it was a snow cone. The flavor was fabulous. I didn't enjoy it. I should have exchanged it for ice cream. If I go back, I will try the ice cream. But they are advertising a snow cone as a Hawaiian shaved ice. If you know the difference...you will be disappointed. read more

Absolutely terrible place. They sell old ice cream that is either freezer burned, old, or just simply gross. The employees there are super unfriendly and treat the customers like idiots. I think the scooper (Soraya) in the back has spent too much time in the freezer. With the few remaining brain cells she has left she needs to be cautious to not freeze them. When approached about how bad the ice cream was politely asking for something different she claimed that's how it's made and to just eat it and then she threw her hand up sarcastically and very immaturely saying "BYE!". It was honestly like a ball of glue. Super slimy, sticky and gross. Absolutely disgusting. This place is not what it once was. If you used to go here as tradition, it's time to stop. Horrible horrible experience. read more

Don't order the rhubarb crumble - it tastes like vomit! And the don't allow a spoon to taste before ordering! You're just stuck with vomit! Avoid the disappointment - go elsewhere! No indoor seating either! read more

It's fine. We went at an odd time so line was small. I think if they had a separate window for pickup, it would be a smoother operation

Had to have them when I visited lake Geneva and boy, waiting in line on a 100 degree day was well worth it! I had the oreo ice cream and it was loaded with oreos and super creamy, just the way I love it!! We also tried the chocolate and it was a deliciously creamy dark chocolate ice cream. A must try, you won't be disappointed! read more

Best ice cream in town. So many flavors to choose from. Try the "Party Animal " . Great location and customer service. And your right by the lake. They have outdoor seating. Also, try their coffee as well. read more

On a girls weekend up in Lake Geneva. Had a taste for Schaumburg's Sprinkles Ice Cream Shoppe Ice Cream and stopped in at Scoops Ice Cream Parlor (who serves the same ice cream as Sprinkles) to surprise my friend Timmy who is the owner and I haven't seen in 30 years and got some delicious ice cream. Ice cream and friendship go together. So if love the local family feeling and you're in Lake Geneva, make sure you stop in, get your fix of Sprinkles Ice Cream (aka chocolate Shoppe) and tell Timmy you were sent by the Sprinkles Ice Cream Family in Schaumburg. read more

Scoops Ice Cream - Empty? Yep!! Too delicious not to devour. - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

My family and I have been frequenting Scoops for years but last night was our final visit. With 50+ customers in line and more than half of them young children, a man who was eating at one of the outdoor tables began screaming, using profanity, and threatening physical violence towards another individual (who was also with young children) for touching his motorcycle. It was an overreaction that was both shocking and inappropriate and was most likely fueled by mental instability and/or drug use. When a few people tried to intervene and de-escalate the situation, the man reacted with more yelling, threats, and profanity, even aimed at a woman pushing a stroller. While I know businesses cannot control customer behavior, the man was initially noticed by all the customers waiting in line by the fact that when he had arrived he was able to bypass the line and immediately receive service by an employee who most likely has a personal relationship with him. I did not see a transaction of money between the employee and this man either. While I support small business and have been a patron of Scoops when my family stays in Lake Geneva, this man, who clearly has a connection to this establishment, caused a lot of people to feel unsafe, especially towards the individual who his anger was directed towards. I honestly thought he was going to pull out a gun or become physical in that moment. With plenty of ice cream options in downtown Lake Geneva, my family and I will no longer be visiting Scoops. The friends of this business are scary people. read more

Perhaps the best ice cream I be ever had. I got a double of black cherry and chocolate chip cookie dough. I'll be back for more. I highly recommend Scoops! read more

Great ice cream Zanzibar chocolate was delicious Oreo was really good Strawberry Soda was ok A little Pricey for a few scoops of ice cream $45 read more

I've visited Scoops multiple times. I always make it a point to come here and grab some ice cream while I'm visiting Lake Geneva. They have a great variety of flavors (which makes choosing one a little difficult) but you really can't make a wrong choice! I've never had a bad flavor, honestly! But my favorite thing about Scoops would have to be it's proximity to the water! You can see it from right outside the front door. I usually take my treat that short walk down the street so I can sit and eat it with the perfect view of beautiful Lake Geneva. It's a great little addition to each trip. And if you don't feel like sitting around, there are plenty of shops right around Scoops. You could always walk the area and see what's nearby if you don't feel like sitting! read more

Scoops Ice Cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

Very good ice cream. Cluttered store however. But the people there were nice. Will go back.

Just do it and enjoy it! We had Scoops Ice Cream two nights in a row, no shame! Huge flavor menu with dairy free options as well. read more

Scoops Ice Cream - Ice Cream & Frozen Yogurt Near Me - Lake Geneva, Wisconsin

The ice cream is so good here! They get such a large portion. I know it might be more costly, but it is well worth it. The quality is very good, and the flavors are simply sublime. Their ice cream is very flavorful and very creamy. There were no extra ice chunks or other negative aspects. It was a very enjoyable experience on a hot day. I may want to get a kid scoop next time, as their portions were very generous. read more

Was on a weekend adventure to Lake Geneva and decided that the only thing missing on a hot June day was an ice cold scoop. Or two. Consulted Yelp and found Scoops. It's a small ice cream shop, offering twenty or so flavors of creamy goodness. There are a few tables indoors to sit and enjoy your cone or several more umbrella donned tables outside specifically for Scoops customers. I ordered a scoop of their "This sh*t just got serious" and a scoop of their peanut butter cookie dough. Oh my heavens. Scoops offers, hands down, some of the best ice cream I have ever had the pleasure of consuming. The flavor combos are unique and fun. The peanut butter cookie dough is vanilla ice cream with ribbons of peanut butter, chunks of cookie dough, and chocolate shavings. Seriously. What's not to love? Nothing. That's what. Beyond the fun flavor combos, though, is the simply superior quality of the ice cream itself. From taste to texture to the level of sweetness--all spot on. Wisconsin knows it dairy, folks--trust. Get to it! read more

The ice cream was excellent and I come here every year for my birthday. They still have it setup where you order outside and can't go into the shop. I want to suggest to the man that was working inside on Friday afternoon to watch what your saying out loud about customers because I heard you ranting about some things. I almost didn't order, we are not all yuppies and someone who asks for a cup to share her bottle of water isn't asking too much. It was very hot that day. I'm sure she was more than willing to pay a little for an extra cup, I know things are expensive. read more

I have to call a spade a spade. Scoops is the best ice cream I have ever put in my mouth, and I'm an ice cream connoisseur. Solid 9.4 out of 10, best score I've ever given. The complexity of the texture of the ice cream is why I gave it such a high score. It has an incredible chew and didn't have ice chunks which is really hard to do. Congratulations read more