Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

My husband and I highly recommend realtor Rachel Shaw and her team at Philly Home Girls. About a…read moreyear ago, we considered relocating to Philly from out of state but were not familiar with the city. We made multiple visits to get a feel of the city, and during each visit Rachel spent time showing us houses in various neighborhoods, which helped us narrow down location. With Rachel's help, we found a great house, in a neighborhood we like that fit our needs and our moving schedule. Rachel was Philly Home Girls helpful in negotiating the sale. We greatly appreciate Rachel's knowledge of the Philly housing market and the considerable amount of time she invested in our house search.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

The staff is horrible. Their communication is an absolute nightmare. There are grammar…read moreinfractions with run on sentences that legally change what they mean but enforce the incorrect rules

Very responsive company,ourHOA in Schaumburg switched to Williamson Properties Inc,and our Townhome…read moreCommunity,Nantucket Cove and our property has been suffering ever since,,heavy snow isn't shoveled by our driveway's in winter and our bushes are overgrown in summer;all the homeowners over here in Nantucket Cove miss you,please attempt to renegotiate your contract with our HOA,current HOA is the worst I've seen!

Halftime Special Report : There has been a 6 month rent free due to the ones who Pierce him, I…read morestill have 5 stars upon my head

Bibe came highly recommended by family. We're extremely happy and satisfied with the service she…read moreprovided us. Within four months, we managed to find our home. It checked off most of the boxes on our criteria and most importantly staying in reason of our price range. We genuinely appreciate her honest and straightforward feedback. As a family of four eager to buy our first home, we were fortunate to have Bibe as our real estate agent. She was available via phone or text and promptly responded to our inquiries. Bibe generously shared her expertise and guided us through the entire process, patiently explaining each step. In this fast-paced market, her promptness was crucial, as she provided us with the necessary documentation to submit our offers. As a first-time homebuyer, we couldn't have asked for a smoother experience especially in the days leading to settlement. Bibe ensured everything was in order and walked us through each step, significantly reducing our anxiety. We highly recommend Bibe to anyone looking to buy a home. We would definitely reach out to her again for any future purchases.

Lauren was our agent from Mike McCann. She guided us expertly through the home buying process. She…read moreacted quickly to set up house tours and get our offers in quickly, which helped us beat out other offers in a competitive market. She's emotionally intelligent and struck a great balance of providing advice and letting us figure out what made sense for us. She's from Philly and had decades of real estate experience, so she knows the market intimately. You can't go wrong with Lauren. Highly recommend! The wider McCann team was also great. We went with their in house title company. Settlement was organized and smooth thanks to their preparation. Also highly recommend!

I have to agree with the other reviewers about this management company. Have been in my place for…read more6 years and have found them to be rude and uninterested in performing their duties. I called 3 days ago about a problem I have with my property....still waiting for a return call back. Its not an emergency but one would think after three days somebody could return a phone call. Meh. I've experienced better. Hopefully my community will look into another management company when this contract is up. Update: 2 phone calls and 1 Week later and no phone call back. Update- weeks later....no call back. I guess they will call me when they don't receive my payment.

If I could rate them less than a 1 Star i would. They are the absolute worst management company i…read morehave ever come in contact with. Completely negligible in the handling of any property. Money is not handled properly, complaints, maintenance, owners/renter issues not addressed. Basically thieves. If anyone is looking for a company to manage their property PLEASE do not hire them. You will be 100% sorry. We are currently trying to dig out of their 'management' or lack thereof at a property. I do not have a single nice thing to say about the.

Andre was very informative about The Towers at Wyncote. He was very patient and detailed about…read moreexplaining all of the amenities offered. My clients were very happy with him and so was I! He helped to make their decision a very easy one.

I just want to give give a big shout out to Mr Andre and Ms Simquetta for all their assistance…read more Very pleasant, acceptable, driven, and very professional. I would strongly recommend making this 5 star experience

I bought a condo from streamline and there was a warranty for one year. The flooding happened…read morewithin the warranty period. My basement floods, continuous water, gallons, pouring out of the wall into my laundry room and sending the sump pump to go off every 30 seconds. In my mind this is an emergency. I put a ticket in for service and they aren't able to arrive for 4 days. I put towels down to mitigate the damage and they are getting soaked almost immediately, so I put them in the washer to wring out and then into the dryer. I am doing this 3 to 4 times a day. The water eventually flows down the hall into my bedroom. When I walked on the floor in my bedroom water would spray up through the floorboards. I put in a service request into the portal and the Streamline's contact tells me to call an emergency plumber to assess the situation. The plumber arrives and see's it's beyond his scope and he charges me $220.00. They had been saying the reimbursement has been requested 3 different times and it took them 3 months to pay me back. The Streamline techs come over with de-humidifiers and said the Water Department would come over shortly to assess the situation. They never show. Streamline finally gets a plumber in meanwhile gallons of water are flowing out of my wall. It took 12 days to fix the pipe. The plumbers and Streamline's own workers told me they've seen this before in other Streamline houses. Because of drying my towels several times a day for 12 days my dryer stopped working and a big hole in the backyard where they dug it up so they could access the broken pipe. In addition, Streamline never informed us of these issues: Streamline failed to tell us that our HOA includes another house, 1139 Mt. Vernon Street. My upstairs neighbor and I are waiting for Streamline to remove 1139 Mt. Vernon from our HOA and it's been months of no updates and no communication from them. They never fixed the hole in my backyard. They haven't replaced the windows for my neighbor upstairs. They never did a walkthrough that was supposed to take place before the warranty was up. Streamline is very unresponsive. They don't reply unless I send 3 emails and maybe I'll get a response.

Do not buy a home from Streamline. My home has extensive mold and moisture damage. The cost to…read morerepair my damage is $97,000++ and they have been a nightmare to deal with. We've lost so many nights of sleep being stressed about how I'm going to deal with this. Buying a streamline home was the worst decision I've ever made in my life.

Jon and his team at Grow Property Management are amazing! Everyone is so knowledgeable, responsive,…read moreand professional. They are extremely professional and very responsive to any questions, issues or emergencies. The team always provide the best solution with any queries. Great knowledge of the Philadelphia market and introduced me to a very good broker too. The team is very stable and approachable. I chose to work with a property management company so I wouldn't need to worry about the day to day direct communications with tenants, especially for time sensitive issues and they have not disappointed. Both my tenant and I were extremely happy with their management techniques and demeanor. I would gladly recommend Grow property to our friends and family.

WARNING: Do NOT waste your time or gas money with this company…read more We drove TWO HOURS to tour a property, only to arrive and find that no one was there. We were not made clearly aware that this was supposed to be a self-guided tour -- and it didn't matter anyway, because the lockbox codes they sent us DID NOT WORK. Every attempt to get help was met with automated responses. When a real person finally stepped in, there was zero urgency. No one offered to come open the door. No one acknowledged that we had traveled hours to be there. We were essentially left on read while standing outside a property we couldn't enter. The response we eventually received amounted to: "Sorry, we're working on it." That's it. Here's what concerns me most: if this is how they handle prospective tenants, imagine how they handle the properties they manage. If I were a homeowner and this company was representing my home, I would consider that a serious breach of fiduciary responsibility. They are not acting in the owner's best interest by making showings inaccessible and unmanageable. This felt like a scam at worst and gross negligence at best. Avoid.