Jessica is very personable and professional. I didn't end up pursuing work with her quote but…read morewanted to sing her praises about the quote process. I will keep her in mind for future projects. Clearly she's running a great business because she's booked out for several months, so my advice is to ask for your quote at least 6 months in advance of when you need the item. Jessica is very transparent about pricing and timelines. User-friendly software clearly displays the total line-by-line, and the total aligns well with other similar quotes I received. Jessica charges fitting fees to compensate for her time so that you can cross alterations asks off your list and bring down your total if you're happy with initial or minor changes. She is budget-conscious and wants to give you the best result for the lowest price. Jessica has a philosophy that she doesn't make decisions about your alterations but rather equips you with information for you to decide what aligns with your priorities. Jessica seems conscious and supportive of all body types and levels of modesty, for example when she explained options for potential bust cup alterations. Jessica helped me understand the alterations industry more broadly, including common pitfalls and bustle types. She gave business-related tips like getting quotes in writing and understanding fitting fees/guarantees for exclusive work prior to going to a business. Her personal choice is to vet clients over the phone first to ensure a good fit prior to bringing your garment to her. Others may have you in for a fitting before quoting or exchange just over email. I learned so much from her over one phone call and loved her genuine communication style. I initially got her name from a local seamstress based on the type of garment I had. I'm not surprised Jessica has a great local reputation among peers in the Nashville area!

She did a great job at a reasonable price. She explained the process well,was very transparent and…read morecommunicated well (i lost weight and needed my slacks altered, other tailors quote a price, but once i got there the price was for the waist, but did not include inseam, hem, etc...) she was very pleasant, punctual and i will be taking all my future alterations to her.

Very nice lady. She hemmed jeans for me, which were too long. I took them back and she was supposed…read moreto shorten them. One leg was the correct length, but the other was almost an inch shorter. I needed them for a long trip I was leaving for the next morning. She discouraged me from trying them on the 2nd time when I asked if I should do so. ALWAYS TRY ON YOUR ITEMS BEFORE LEAVING. I will not be back.

I payed $50 to alter a jumpsuit and she returned it to me the same way it was. No work was done…read more There was even a rip in the crotch and it's still there. Very disappointed since the place was out of my way and I only decided to go due to the reviews.

My husband had taken me there for the first time to meet in the farmers market in Saturday's. I…read morefinally met them. All she told my husband was she's pretty. I told her that her products were great! Especially specific purchased items we really enjoy. She there with her male friend whom takes care of the financial aspect of it. She stay in the forefront to accommodate the customers. Very friendly woman and very helpful.

Love these folks. Good work at reasonable prices…read more Always with a smile. In my experience, can't beat this place.

The business does pick up drop off which works well for me. All staff contacts were helpful and…read moreaccommodating. Will use again!

I dropped my comforter off because of food stains that I got on it the night prior. When I picked…read moreit up a couple days later it looked like absolutely nothing had been done to it. It was extremely wrinkled and I asked why. He explained that all they do is just wash the comforter and toss it in a bag. Something I could have done from my home. For $62 dollars nothing had changed. He also tried to say that we spoke over the phone about the stains and how it needed more treatment which never happened. Do not waste your money here!

Friendly family business where you can chat while you are pinned up. Always great results. Have…read morefollowed this business to each location since they opened in Donelson. Very reasonable prices.

I've had a couple of things done pretty well at Ericka's, but the bad experiences far outweigh the…read moregood. On multiple garments Ive waited on repairs only to come pick them up at the scheduled time and find that they were not complete. This happened with some surgical cuffs on a jacket I needed shortened. When I dropped it off there was no mention that this was not something they could do. I wait for the alterations to be done to come back and see that the sleeve seems were open and I was told they couldn't do the work. It was something they easily could have mentioned the first time I was there. I was refunded my money on this. Most recently was a ridiculous series of going to get shoulders fixed on a sport jacket that were out of whack from the web based manufacturer. I probably went back and forth to Ericka's 6-8 times on this jacket, ordered shoulder pads as directed, and ultimately was told they could not fix the jacket, weeks later. Two other alterations tailors told me on the spot that they couldn't fix the jacket. That's all I can ask for with respect to an unfixable problem. Tell me up front so I don't waste my time and money. Ericka's did offer to split the cost of a new jacket after it had been hurried back together with thread that doesn't match. I will not waste my time here anymore. If they tell you a date your garment will be ready, add a week or two to that and be prepared to be let down.

such an amazing experience working with Jenny!! My dress was the perfect fit on my wedding day and…read morethe bustle was secure and blended perfectly with my dress. She also created a video of how to secure the bustle so my planner could help me with it on the big day. I would trust her with my life!

She basically ruined my wedding dress. Made it too short. Had a thread pulled that was not there…read morebefore we dropped it off. Maybe it was her big dogs at home. Edit*: I'm writing my review now because you didn't have a yelp page back then. 5 years later or 15 years later, one has a right to share their experience with your services

Awesome work !! - great price - on time delivery !!! Easy…read morelocation to find - very safe

recently relocated to the area and what a blessing to find heidi…read more she is as kind as she is talented worked with her to replace the zipper on sentimental sweatshirt and it's like new she us an absolute pleasure to work with and she can accommodate everything from basic tailor needs to creating your personal dream garment for any occasion