We are extremely happy with Ben's services! After moving into a new house with carpeting covered in…read morepet urine from the previous owners, we started working with a contractor someone recommended to us so we could get a quote for LVP flooring installation. Despite coming to our home and taking room measurements, we could not get a quote from this contractor for months. The urine smell in the house was a daily nightmare, we just wanted this done! Frustrated, I found Ben's company online and sent him a message about needing a quote for the LVP install. To my surprise, he responded immediately and was able to come out within a couple of days to see the floors and take measurements. Better yet, he got us a quote the SAME night. I wish I had found him sooner. Since then, it's been an absolute pleasure working with him. We had some unforeseen delays on our end (nothing to do with Ben) before we could have him come install the flooring, and during that time Ben was very communicative and quickly answered any questions or updates I texted him. Even if he couldn't get me an answer on something because he was traveling, he was nice enough to still text me and let me know that, rather than not respond. His strong communication and response rate really won me over. On install day, Ben and his team was very nice and respectful, made remarkable time, and did an incredible job. We love our new floors. This is a person who clearly takes pride in the work he does, and treats his customers well. I highly recommend him.

Ben was truly exceptional from start to finish. He communicated clearly, worked long hours, and…read moredelivered beautiful, high-quality flooring ahead of our tight 5-day timeline so we could move in on time. He kept everything neat, clean, and safe (so important as we were moving in with our six-month-old) and made thoughtful recommendations on flooring and finishes. His pricing was fair, and he went above and beyond: ensuring everything was installed and finished perfectly, answering our many questions, sharing photo updates throughout, and even helping to clean up our garage! Ben is skilled, reliable, kind, and genuinely cares about his work and clients. We wholeheartedly recommend him and hope he continues to succeed. He deserves it.

double d flooring did an excellent job installing two storm doors and two light fixtures for us…read more When one of the screens came with an issue they brought it right back to Home Depot and took care of the problem. they are a Prompt, thorough, hardworking team. Highly recommend!

From the owner: we offer full carpet install as well as laminate, and all other types of flooring such as vinyl…read moreplank. we offer weekly cleanings of you're rental property common areas. sometimes it just questions answered & we offer any and all property maintenance and up keep on snow removal via snow bower and shovelers. Facebook; Double D Flooring and Property Maintanence Derek John Dobson Thanks for researching my buisness and make sure to give me a call with your needs 7744526659

They did everything they said they would do. Came when he said, finished when he said. Very…read moreprofessional and patient and knowledgeable.

Absolutely love how Duy and his crew brought our hardwood floors back to life. His team was…read moreprofessional and provided exceptional customer service. I would not hesitate to recommend him and his company.

S & R just completed installing new laminate flooring in our cottage. Everything was exceptional…read morefrom the first contact that we had with Ken to discuss our needs up-to the completion of installation by Nick and crew. I would be pleased to suggest S & R to anyone in our summer cottage community who is looking to update their flooring.

Absolutely incredible company. We were on a bit of a time crunch and budget restriction and S&R…read moreCarpet helped us with a beautiful stair runner. It looks like something out of a magazine! They were very timely and got it done quickly with great work. It also is extremely soft and well cushioned.

Rich at Floor Source is exceptional to work with. His attention to detail is outstanding, and he…read morehas made sure the flooring choice meets my expectations especially given that there is a vast selection of options in store. He is quick to respond to every question and always helpful and professional. Most importantly, his kindness and genuine care makes the entire experience easy and stress-free. I highly recommend working with Rich.

we ordered tile for our new home in October, Due to circumstances beyond our control, our install…read moredid not occur until March. At that time, realized we were going to be short two boxes of tile. We thought we were in big trouble, matching the tiles would be impossible or so we thought. A phone call to the amazing Suzette and less than an hour later she had two boxes from the same lot so they would match perfectly!!! She was told it would be several days for delivery, but lo and behold they were in the very next day! saving the day and no delay in our job. Take that big box stores, personal service and people who care are out there !!! Thank you

BUYERS BEWARE of Eddy's Flooring America and owner Howie Stein!!! Beyond Terrible! ZERO STARS!…read more Howie gave us all the right buzz words and promised us the world, but he delivered nothing but excuses, delays (SIX MONTHS LATE just on the tile half of our project) and shoddy workmanship (we even had six 12 x 12 tiles fall off a section of our bathroom wall). We finally had to hire and pay another supplier and contractor to fix Howie's shoddy work and complete our project. After months of negotiations Howie / Eddy's Flooring America finally agreed to pay us a FIVE THOUSAND DOLLAR ($5,000) cash settlement but only if we agreed to their SECOND lawyer's DEMAND that we sign an 11 page document (including signature pages) filled with legalese and BIZARRE requirements like "from the beginning of the world to the world ends" [sic]. Typical of Howie, their documents contained NINE spelling errors (including misspelling Howie's own last name), five corporate name errors, one location error, numerous grammatical errors, the use of 'archaic and obscure' terms like ss. (scilicet) etc. Howie demanded that we absolve him and his wife, Eddy and his girlfriend, his brother Randy down in Florida, his installer Joe Ouellette down in Connecticut et al for everything "whether known or unknown, asserted or unasserted, contingent or accrued, discovered or undiscovered" and so on for 11 pages. We will now be forced to hire an attorney and take legal action against Howie, Eddy's Flooring America et al in a court of law. BUYERS BEWARE! E.M. Jefferson, MA

If I could leave 0 stars I would. From the very beginning this process has been a disaster with…read moreEddys Flooring America. We ordered the flooring materials in December 2020 for my new how that we would be moving into in January 2021. Eddy assured us that it would only take a few days to get the materials and there would not be any issues for installation. When we moved Eddy had not even ordered the materials yet. After two weeks the flooring was finally in and we were able to get started. The first installation went pretty smooth, or so I thought, but afterwords the transition piece and the boards around it were beginning to unlock due to the floor being not leveled between the kitchen and dining room. The amount to times I had to call in order for someone to fix this mistake was astronomical. I could never get a straight answer and at first Eddy told me that I had left over materials that they could use but quickly changed his response and said that there was none left. This resulted in waiting for another box to be ordered. After a month I called almost everyday to try and get someone to tell me where my order was, for Eddy to call me back, or figure out an installation date. At one point the receptionist screamed at me and told me that I needed to speak to Eddy directly and hung up on me. I couldn't believe it. In tears I finally was able to get Eddys cell phone number, to which he never apologized for the horrible customer service, or for taking so long to get back to me. We set up a day for this issue to be resolved and no one showed up during the scheduled time. I called them and was told that the installer got held up at another job. We rescheduled for two days later. Once again no one showed up and stated that they "tried calling me". However I had no missed calls and had service the entire time. A third date was scheduled and this time the installer put in a similar but different floor that was not the one that we had ordered. The installer even hid a white piece of flooring under my refrigerator. My floor is gray. After further examination I noticed they they tried to hide their bad cuts with heavy caulking and quarter rounds. Obviously I did not want to be stuck with a floor that might cause problems down the road. Eddy was hesitant to believe what I was saying about the wrong flooring being installed and I had offered to show him pictures or for him to come look himself. He refused. So yet again another box had to be ordered. Finally after a few weeks the box came in. The same installer came and apologized and claimed that "he was only doing what he was told to do". I couldn't even believe it. Finally, after SIX MONTHS of headaches, tears, and tons of phone calls the job is done. I would never recommend this place to anyone ever. There are other local places that will treat their customers with respect.

Sean and his team are professional, attentive and friendly. Their work was very high quality and we…read moreare very pleased! We will definitely use them again.

From the owner: Footprints Floors of Central Mass is a flooring contractor company that specializes in the…read moreinstallation and restoration of hardwood, laminate, vinyl, stone, and tile floors. Along with all of the many flooring services that we offer, we are also experts in the installation of backsplashes, staircases, and baseboards. We work closely with all flooring vendors to provide the highest quality installation for all of the flooring services that we offer. From small repairs to large refinishing and installation projects, Footprints Floors of Central Mass will do whatever it takes to make you happy with your floors.