I was referred by an acquaintance that couldn't say enough about this office so I figured I'd give…read morethem a go. Everyone was lovely and helpful thoughtful. I'm from the East Coast and needed a dentist asap as I had a huge old filling fallout. I ended up going w a permanent bridge which will be completed in a couple weeks.

Good= Cory Rauch is an awesome dentist and I have recommended 5 people who have become his…read morepatients. Very pleased with his work. I travel 50 miles one way to see him. Bad= the office staff especially Amanda. I am trying to narrow down which Healthspring plan that provides me with the best dental benefits. After being on the phone with the Wellspring provder the day before, they recommended that a call to their dental benefits department with the appropriate codes could answer my questions. I tried to give the dental question phone number of Healthspring to Amanda at Rauch Dental (since I do not know the codes) and she refused to take it and said the plan I have now is good and ended up hanging up on me. I called back asking for Dr Rauch to call me at the end of the day, and Amanda answered the phone and said he will not and hung up on me again. I called back a third time and was sent to voicemail (it was a little after 1 pm) and left a voicemail asking for the office manager to call me back. So I myself called Healthspring and they said press 1 for patients and 2 for providers. So I pressed 1 and spoke with the gal who said unless I have the exact codes she is unable to provide details. Shall I try to continue to get the codes or leave a perfectly good dentist (I travel 50 miles one way) to get better service? It is unfortunate that such a good dentist has such a lazy staff and is unwilling to help their patients. Ugh!

Dr. Trang had to repair an all on four. When I went in for the installation, his dental hygienist…read morenoticed a crack. Dr. Trang said he'd warranty the repair for two months - otherwise I'd need to leave the appliance with him and leave the office with no front teeth. I had to find a time that I could be without teeth for four days, and also find those four days to synchronize with his two alternate days per week he was in the office. I contacted his office the sixth of eight weeks he had allotted. I waited a week to hear back - and nothing. I called the following week and was told they would consult with him and get back to me with his availability. I waited another full week. I called to follow up the first day of the ninth week to let them know I still had not heard from them. I was told I was past the warranty period and they would not honor the repair. I was told they called me but my voice mail was full so they could not leave a message. They called only once. Flash back the my inquiry about the needed repair. They returned the call and gave me a price of $360.00. Four days later they called me back again, left a message to contact them. When I returned the call, they told me the price would now $500.00. And then again in a few days raising it to $800.00 for the repair. I gave them the go ahead. They called two more times reminding of the appointment and to double check both times that I would bring the $800.00 with me for the time of the service and that I was aware of the price increase. In total, they contacted me six times about price, re-confirmation of price and to ensure I knew I'd need to pay at the time of the appointment. They deliberately strung out my return call for the warranty repair and then cancelled the warranty on a several day 'past date' technicality that they created. Having made six calls about price, and eight total including appointment confirmation - they made only one call, leaving no message deliberately riding out the warranty period. Bear in mind they have my email address, and could certainly try a second call out on a warranty that was necessary because of Dr. Trang's failed repair. They kept the $800.00 and refused to fix the faulty work of their lab. A failure they should have discovered by checking the quality prior to my appointment. So I asked for my dental records. They never provided them. come to find out after reporting them to the Arizona Board of Dental Examiners - they never created a treatment plan. Dr. Trang intentionally deprived me of a repair for his faulty work - set a timeline for the repair to be initiated, and then strung out communication until they ran me out of an arbitrary warranty period he offered off the cuff at the moment he should have been installing the appliance, but couldn't 't for the faulty workmanship and discovery of a crack their lab produced and overlooked. NEVER go to this facility or this doctor.

I was being seen by this dentist office for over the last 20 years. I just found out recently when…read moreI moved out of Maricopa County and had to see a new dentist that I have periodontal disease and they never ever brought it to my attention at Dobson Warner dentistry, I am so very disappointed and crushed that they did not have the decency to tell me this!! I will be submitting a client complaint to the dentistry board and find out if I can get somebody's license revoked this is just unacceptable. What I'm going through now is just horrible! And this is just blatant negligence on their part. They should be ashamed of themselves.

Dr Hall and his staff are wonderful! I had some complex issues (and dental anxiety!) Dr Hall was…read moreable to offer options, he really listened to my concerns, he treated me with respect and compassion, his assistant Liz is the best! I can't recommend this practice highly enough.

Cringe, I haven't been to the dentist in 2 years. I moved back here just before Covid happened and…read morewith business shut down, offices not taking new patients I decided I'd wait it through. I began having a toothache about 5 months ago. Call it high pain tolerance but I didn't get it checked out right away. I finally went in to see one dentist, worst visit imaginable, left and decided I wouldn't be seen until I found an amazing office. Insert Dr. Hall and his staff here. Amazing. The kindness shown from opening the door, to the chair, to checkout was incredible. Liz was so fun to talk to and made the whole experience comforting. Dr. Hall's bedside manner and professionalism is outstanding. I ended up needing two root canals. Sigh, I know. I was short on time but Dr. Hall and Liz were able to get one completed with a follow-up for the other. Readers. I had no, zero, nada, zip pain! Nothing. I was so comfortable, during a root canal, that I could have taken a nap. No exaggeration. To say I can't wait to go back seems silly, but I thoroughly enjoyed my visit and look forward to our next interaction. So thankful I found this office and so appreciative for the humans working within it.

BEST FIRST DENTAL VISIT ... EVER! Great welcome, dentist…read morespent time with me first, thorough exam, treatment plan clear, next appointment scheduled immediately.

I can't express the gratitude I have for this dental office. They have been very kind and…read moresupportive of my dental journey with me. They are always attentive and professional explaining everything in detail on my dental plan. I appreciate Alyssa, Calvin, and doctor Richard.

Regina and Liz and Leah are just amazing. The quality of care is next to none. Everyone in the…read moreoffice is so sweet - they are so informative about everything that they are doing. They remember small things about me even month in between and I've never felt pressured or ashamed to go to them. I can't recommend this place enough - I'm trying to get my friends to leave their providers and come here

Just wanna shout-out Smile Loft Dentistry in Gilbert !!! I got my teeth cleaned after a year plus…read moreand it was such a wonderful experience ! I've honestly never been to such a modern and high-tech dental clinic, I was so impressed They did an X-ray of my teeth, and showed and explained (via the X-ray scans) the condition of my teeth! The staff were friendly and kind and they also were accommodating for the fact that I don't currently have dental insurance. They also have a promo for all first time customers! Highly recommend this clinic for ALL your dental needs LOVE the feeling of my squeaky clean teeth! And please, folks, remember to get your teeth checked once every six months! Don't be like me ‍ Also, today I learned it's better to floss before brushing! Not the other way round! ‍ Who knew?!

My whole family (6) have been going to Gentle Care for a number of years. Teresa office manager is…read moreextremely helpful along with the rest of the staff. Dr is very patient and explains in detail what he will be performing on your teeth. Dr is avaiable for any type of assistance that a person might need after hours. I highly recommend Gentle Care. Brenda Ramaley

Dr Barela is a great guy. His injections are painless and he does not push you to have a lot of…read moreunnecessary dental work done, like most offices!!

Already added to Google, but wanted to add it here too…read more.. From the moment I scheduled my appointment to walking out the door after, I received exceptional care. They knew I was nervous because I hadn't been to the dentist in a while, and every single person I encountered was so kind and sweet. They explained everything in detail and also walked me through my treatment plan to where I could understand it. I have now been back several times and each time I am met with sincere kindness and willingness to ease my nervousness. They have been so helpful in getting my smile corrected and I am so thankful to have found them.

I've been a patient of Dr. Carr for over 10 years, and I can't recommend him and his staff highly…read moreenough! Dr. Carr's professionalism, up to date expertise, and top dental technology is what I appreciate most about my dentist and staff. The hygienist is equally exceptional, always thorough and gentle during cleanings while providing helpful tips for maintaining oral health. Equally the team creates a warm and welcoming environment that makes dental visits a breeze. If you're looking for a reliable and caring dentist, Dr. Carr is the one to see!

They are friendly and helpful. Good job . I came here a few times already . They do awesome jobsread more

You will feel at home as a patient at this family dentistry…read more Been coming for years and have been taken care of without a hitch. The waiting room is like a basement, in a good way. Couches and Lounge Chairs with a TV are set up for your waiting pleasure. There's a mini arcade and toys for the little ones. The scheduled appointments are set about 6 months out for the semi annual cleanings, but you can just reschedule as the date gets closer. I like that they are able to send text reminders of the appointments otherwise I would never remember. For the most part they get you started for your appointment at the time you are scheduled. Only on a couple occasions I had to wait past my appointment time for more than 15 minutes. Office manager, Megan is always very cordial and will always put in the leg work to help you with your visits. Whether it is with scheduling or figuring out with your insurance she tries to take the stress out coming to the dentist. Dr. Ray always tries to catch up with you when he does his check up so that way it's not such cold robotic experience. Persoanable and friendly staff is the most you can ask for when dentist are on every corner these days. COVID Safety: They only allow the patient to come back for the treatment. Others have to stay in the waiting room or elsewhere. They give you protective goggles to wear during your cleaning. The hygenist also wear face shields as part of their safety apparatus. I don't know if they are limiting the amount of people in the waiting area. Also not sure if they are wiping and sanitzing areas thoroughly in between patients.