Ashley and her team are INCREDIBLE. I am an anxious owner of a 13-week-old puppy and was so nervous…read moreto leave her with anyone except my family. Ashley and her team completely changed my mind! She and her team are trustworthy, kind, reliable, and have integrity. I have been outright neurotic about my puppy, and Ashley always meets me with compassion and understanding. They even follow my instructions on command words so my pup doesn't lose the training I've done with her. You'll also get photos and a summary of their visit with your pup. There was also a scheduling miscommunication, and she handled it with professionalism. I couldn't recommend them more!!

I can rest easy when we are out of town knowing my pups are well taken care of, thanks to Ashley…read moreand her team. Professional and communicative, and the dogs love her!

Reliable, Affordable, Trustworthy.. what more can you ask for!?…read more I'm deeply grateful that Cheryl agreed to help me, especially on such short notice, with taking care of my dog. She was more than willing to ease my (first time) nerves of letting a stranger into my house and taking care of one of the family.. that's not something someone should tred lightly on; she provided proof that her (legitimate) business was registered with the city, had insurance, along with additional relative documents (to include references-which I stupidly but don't regret not completing). Each time she came she left "progress notes" about what she and my dog did together so I would know what's needed upon returning home; sometimes she communicated this also thru text messages. Upon the last visit I was shocked to see a toy and little gifts left behind, to include a thank you note (with a photo of my dog) for the opportunity to help. If you are reading this review on this company it shows you're serious about being cautious and giving away your trust to a stranger; hopefully you now have some insight knowing that from this experience I can say you can place your trust in this company.

Our 8 yr. old German Shepherd does not like strangers, but warmed up to Cheryl right away and did…read moregreat over our 3 day trip earlier this month. Cheryl kept us informed and took excellent care of Ms. Violet. Highly recommended. Will use again.

Very trustworthy caretaker and a natural with dogs. We had to leave the dogs for several days and…read morethey were well taken care of. Highly recommended.

Ellen Kenney is an absolutely FANTASTIC caretaker. She is…read moreresponsible, responsive and always available by phone. Ellen is an animal lover and a plant whisperer! Plus she is is a registered RN, which is always a comfort to have around. I would recommend Ellen for any type of housesitting and caretaking needs!

They took care of my 3 dogs and 2 cats for about 2 weeks so I could be with my daughter while she…read morerecuperates from surgery. They are amazing! Compassionate, kind and I will be using them in the future. Thank you for giving me peace of mind in a stressful time.

I would actually give them a zero. Do Not Use Fuzzy Friends as Your Pet Sitter. They are…read moreAbusive... I had to go out of town from 4/28 to 5/5 of this year (2026.) I used Fuzzy Friends back in 2024 for a week of travelling, and also to care for my animals during the time that I could not due to recovering from a broken leg. They were phenomenal, but that is hardly the case now. They use an app called Time to Pet, and back in 2024 I received extensive pictures and very positive communication about my animals and their conditions each day. Even when I was recovering from my broken leg and they found me asleep when they came to service my pets they took pictures and left great detail on their work. That is why when I needed to travel this year, there was no question that I would use them again! I hired Fuzzy Friends to come in and care for my cats and Guinea Pigs from 4/29 to 5/4 (2026.) On 4/29 all I received on their app at 4:59pm was a message, "Your animals have received food and water." No pictures, no detail. I was busy with the business of my trip, and so I thought nothing of the message. The next day, I received a voicemail message at about noon from Fuzzy Friends asking me to call them at my earliest convenience and expressing no urgency. When I called them back, the owner immediately started screaming at me telling me that my house was filthy and had the stench of ammonia, and that her pet sitter got sick after being in my house, and that I would be responsible for her medical bills. I was threatened and told that I had one hour to get someone to my house to get the keys from them or they would call Albuquerque Animal Control and have my animals removed from my house. I immediately called another person that I know that is a very professional pet sitter, and asked her to please go to my house and get my keys and take over this job. She immediately drove from the east side of town to my house and had to wait there while Fuzzy Friends showed up. They only gave her one key to my house at first, she had to ask for the second key. She immediately went into my house and this is what she discovered: It did not look like any service had been done for my animals since I left on Tuesday evening. The food and water were low but at least they were not empty. Also, she questioned why Fuzzy Friends did not mention to me in their app message on Wednesday evening or in their voicemail to me on Thursday afternoon that any problems had occurred instead of all Hell breaking loose on Thursday afternoon. If they had caught the problem earlier there would have been one less day of the house being closed up with the smell of Ammonia! Why else would it have been so strong by the time that they finally went to care for my pets?? I had been using an ammonia-based stain remover on my rugs just before leaving on my trip. Although it was effective on another rug in my den, in my living room the smell was very strong, probably because the house had been closed up since I left Tuesday evening. Luckly, it was the cleaner, and I found that my cats did not actually pee on the rug. The smell certainly was not pleasant, but not to the point that she would describe it as a "stench." My replacement pet sitter told me that as a pet sitter for over 20 years, that sometimes you encounter a problem with something while your customers are gone and you have to deal with it. That is why they hire you. She aired out my house for me and it was clear in a little over an hour. She brought Feliway to my house, folded up the rug so that it could dry, and even offered to drag my rug outside, which I told her was too much for her to do. My rug is being cleaned and deodorized by a carpet cleaner just to make sure that the ammonia smell is gone. Fuzzy Friends refused to refund my money. Despite the fact that my replacement pet sitter had to wait about 15 minutes for Fuzzy friends to show up to get the keys to my house, Fuzzy Friends called Albuquerque Animal Control anyway to report that I had "violated an ordinance." I cooperated with the Animal Control officer that came out to search my house, and I was told by the officer that I have not violated any ordinances. Dealing with these people was a nightmare...They are abusive and they should not be in the pet sitting business...Don't make the same mistake I did by hiring them!

If you need a millenial pet sitter who wants a ton of forms filled out, works only via texts for…read morethe initial consultation appointment, confirms the appointment via text, and then has an "emergency" during the appointment time (via text) - then this is the person for you. Cripes, I had five (5) six figure emergencies ($XXX,XXX.00) in my business in ABQ today and still made all of MY appointments. She wants to re-schedule on her time? Sorry, not leaving my house and 5 dogs to this person. It's MY job to video tape everything for you? How about you get your iPhone out while you are doing the initial visit? Oh sorry, forgot, you did not show up. I don't care if I'm in Taos or Taiwan - what "emergency" will I hear about when gone that means my animals are left unfed? Adios & good luck.

I reached out to several pet sitters for an upcoming week long trip to visit family. Hideyo was…read morevery passionate about animals and responsive to our needs and it was a no brainer to use her services. We have 4 cats, 3 chickens, pet rats, and a snake. She didn't even bat an eye about that number (or type) of pets and was very professional and knowledgeable. She provided great tips beforehand during our consultation to help prevent accidents/injury while pets were alone. We received texts and updates daily and felt very comfortable and were able to enjoy our trip. I have only interacted with Hideyo but she has many years in the business and assume anyone from Wags to Whiskers is like-minded. We are VERY pleased.

Susan took care of my dogs recently while I was out of town and I was very pleased with her…read moreprofessionalism and care for my furry friends. She showed up on time each day and sent photos and updates, which was reassuring. She recently had to raise her rates and provide shorter visits, and I'm not sure if it will meet my needs any longer, but if you can afford it, and short visits will work, know that Susan is reliable and caring. My dogs loved her right from the start!

I boarded my two dogs: a big golden doodle, a small maltipoo. It was a quick three night boarding…read more When I went to pick them up, both bolted to get out of there. When I got home, my little one wanted up on my lap. When I went to pick him up, he let out a loud yelp. Tried it again, another yelp. Checked him over. He had dried bold around his neck in three areas. He had been bitten. The man I boarded with had many five stars. He never sent pictures, I had to initiate reaching out. And when confronted with the bites, he acted completely ignorant. Took my little one to the vet. Three puncture marks.! Rover refunded the boarding but DID NOT COVER THE VET BILL. And, tons of paperwork and having to rewrite the incident several times. Guess they were looking for discrepancies. IF YOU LOVE YOUR DOG, DONT USE THEM!!!! Oh, I don't know how my big one was traumatized, but she refused to go outside alone for several days!!!

From the owner: I am mobile and will pick up your dog and either walk through there familiar neighborhood or will…read moretransport to a nearby dog park. Will dog sit at your desired locationd.

I can't recommend this dog groomer enough. From the moment we walked in, it was clear they truly…read morecare about the dogs they work with. The staff was patient, kind, and took the time to make sure my pup felt comfortable before getting started. The grooming itself was excellent. My dog came home looking amazing, perfectly trimmed, clean, and smelling great without that overwhelming "chemical" scent some places use. They paid attention to the little details like the paws, ears, and face, which really made a difference. What stood out most was how calm and happy my dog seemed afterward. That alone tells me they treat the animals with care and respect. - not saying that lightly, my pug HATES his nails and hands touched but they held them fine haha Professional, friendly, and talented. We'll definitely be coming back.

Best in town! They were amazing with my dog who needed extra care being groomed because of a…read moregenetic issue that caused very difficult nail growth. This was essential for my girl and I am forever grateful for their top tier level of care for my EXTREMELY anxious dog whose nails were delicate.