1. Happy Spa

    1. Happy Spa

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    Roseville, CA

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    Happy Spa

    5.0 (1 review)
    Open 9:30 am - 10:00 pm

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    8 years ago

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    Dolce Vita Luxury Day Spa

    Dolce Vita Luxury Day Spa

    4.2(572 reviews)
    4.8 mi
    $$$
    Locally owned & operated
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    I had Stephanie as my Esthetician and Penny as my massage therapist. Honestly it was one of the…read morebest, if not the best experience I have ever had. Stephanie gave me a wonderful facial and also taught me so much about my face. She answered every question I have and gave me the best product recommendations and tips for things I should change at home. I will forever go to her. Penny had hands from Heaven and her massage had me feeling extremely relaxed. She stretched me while massaging and her technique was unlike anyone else. I will recommend everyone to this spa!!!

    I had a very disappointing experience at Dolce Vida Day Spa in Citrus Heights\…read more I drove about an hour to get there because I had made a reservation for a facial\. When I arrived, the first woman I spoke with was very kind and understanding\. Unfortunately, the experience changed completely when another employee came out and told me that the reservation was actually for a massage\. I explained that I had not intended to book a massage and that it must have been a mistake\. I also explained that I was not feeling well and could not have a massage because I am currently injured\. I simply asked if there was anything they could do, especially since I had driven an hour to get there\. Instead of trying to help or find a solution, the woman repeatedly told me, "It was your mistake," and said that because the massage therapist was already there, I would have to be charged\. When I asked if I could speak with a manager, she told me that she was the manager\. What upset me the most was not the reservation mistake\. Mistakes happen\. It was the complete lack of empathy and the way I was spoken to\. I was already anxious and explained that I wasn't feeling well, yet I was repeatedly told that it was my fault and that nothing could be done\. When I finally left, she said, "Try to have a good day, ma'am," in a tone that felt very sarcastic and dismissive\. I understand that businesses have policies, and I understand that reservations can be made incorrectly\. But customer service and empathy matter, especially when someone is explaining that they made an honest mistake, drove an hour to your business, and is physically unable to receive the service that was accidentally booked\. Unfortunately, because of the way this situation was handled, I left feeling very uncomfortable, discriminated and disappointed\. I hope management takes this feedback seriously, because a little kindness and understanding could have made a completely different experience. people just don't know the difficulties or challenges that peopl might be facing certain moments.

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    Skinspirit - Roseville - Relaxing facial at SkinSpirit

    Skinspirit - Roseville

    5.0(44 reviews)
    1.9 mi
    Established in 2003
    Free consultations

    I'm a former make up artist and skin care professional. And…read morealthough I take good care of my skin, I'm new to the treatment and maintenance products, such as Botox, Dysport and fillers. A year ago, I was fortunate to participate in a learning opportunity for a clinician. I was provided treatment with procedures of which I was previously unfamiliar. The results I received from that were amazing. It boost did not only my confidence, also my morale. The comments and compliments I received solidified that this is something I will continue to do. Tina F at Skin Spirit is an amazing and confident practitioner. She heard my concerns. She reviewed my options with me, she made suggestions and we came up with a game plan. Today I had a couple of injections of Dysport across my forehead, between my brows, crows feet, and jawline and neck. Tina is gentle with the application, and continued to check in during the procedure to ensure my comfort. The team at Skin Spirit is welcoming, friendly, and professional. If you're considering or want more information about treatments, they offer, I recommend them highly. Call or go online to see what they offer and make an appointment for a consultation. You won't be disappointed

    I visited SkinSpirit Roseville today and saw Elle Sepehri for Botox. The clinic was beautiful and…read morevery clean, and I was greeted by such a friendly front desk staff. Elle was so sweet and amazing! I trust her 100% with her recommendations and my face. She has such a gentle touch, and I felt completely comfortable in her hands. I can't wait to see the full results in two weeks. I would absolutely recommend Elle to all my friends and family!

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