Do NOT come to this establishment. My experience was extremely disappointing, and the way this…read moresituation was handled by the front reception was unprofessional and lacked basic communication. I arrived approximately 5 minutes late for my appointment (11:20 a.m. for an 11:15 a.m. appointment) and had already communicated beforehand that I would be arriving at 11:18 a.m. I understand that late arrivals can affect appointment times, but what was never communicated was that this would result in losing treatment time or that choosing to reschedule to receive the full service would result in an $40 cancellation fee. Instead of clearly explaining the policy and giving me all the information upfront, I was told after the fact that the fee would be applied. I was charged $40 unfairly for a gift appointment from my friend, who is a weekly client at this establishment. After this experience, I have already encouraged her to take her business elsewhere. The massage therapist also did not provide a welcoming experience upon arrival. Rather than greeting me professionally and warmly, the interaction immediately felt as though I was an inconvenience and that the shortened appointment was being emphasized instead of trying to provide a positive client experience. Policies are one thing, but communication and customer service matter. Unfortunately, this establishment failed in both areas.

I just finished a lymphatic drainage massage with Angella and as soon as I got home, I had to write…read morea review. I feel bad because I started out with one of those (silent service please) cards on the stool ((sorry Angella)) but as the service got started, she gave me tidbits of information on what she was doing and why. She also gave me a few pointers on what i can do at home or on my own time and with that, we just started talking and she walked me through alot of the process which i loved. She was incredibly knowledgeable, strategic, and every movement had a purpose. She definitely kicked my butt (which for 8 days out or surgery, it was to be expected) but it wasn't painful at all. She was able to get all the fluids moving in my body and it was very relieving. When the service was done and I stood up to change back into my clothes, I could notice a huge difference with a reduction of swelling. Even as I'm sitting at home, I expected to feel kind of crappy after because of all the toxins being pushed out but I feel great. I can not say enough good things about Angella. I highly highly recommend for a lymph massage if you're looking for someone! I'll definitely be back!

When I got my first ever massage yesterday. I came from…read moreSierra college, needed a much needed massage for work extremely hard in school. I chose this place, for at first I was searching around, someone replied back to me on this Yelp plat form about a thirty minute massage for fifty dollars, I pulled out my twenty dollar bills, and handed now I know her name is Joanne? Sixty dollars, which then she was trying to get me some change, yet I told her to keep it for it is a tip for her before actually starting on me... The massage was much needed mainly because I am traumatically disabled. I told her that I would like medium pressure, not too hard, nor too soft. This is just another review, because I am not able to locate the other review the other day; with a ten dollar head on tip before starting her work on me, could have left somewhat happier ending? Yet it is all good I suppose? That I think there is absolutely zero indications of some human trafficking, nor some sort of slave working? Just because, me and my group from Sierra college had to do some research and we got Human trafficking.

I honestly do not even know where to start. I was a regular customer at Ji Long Xing Massage for…read moreover three years and would rave about this place anytime someone asked me where to get a good massage in Roseville. I always recommended them, especially because of the wonderful experiences I had with Lucy and later Leena. Lucy left the establishment a few years ago, and today I unfortunately found out that Leena recently left as well. I called this afternoon to schedule a 6:00 p.m. appointment with Leena and was informed that she was no longer working there. I specifically asked the woman on the phone if anyone working today could provide medium-to-gentle pressure. She assured me that they had someone available whose massage style was similar to Leena's. Based on that recommendation, I agreed to the appointment and arrived on time. My massage therapist was Jessica, and unfortunately, her technique was anything but gentle. At the beginning of the appointment, I explained that I had been doing a lot of walking recently and asked if she could please focus more attention on my feet. My feet were left until the very end of the massage, and she spent approximately two minutes on each foot. More concerning was the amount of pressure being used. I repeatedly asked Jessica to use softer, gentler pressure because I bruise easily. Lucy and Leena had always understood and respected this. Instead, Jessica responded that "harder is better pressure" and continued using hard pressure despite my requests. I am extremely disappointed that the establishment recommended Jessica after I specifically asked for someone who could provide medium-to-gentle pressure. I would have much rather been told that no one available that evening could accommodate my preference. Instead, I left feeling as though getting me in for an appointment was more important than listening to what I was actually requesting as a longtime customer. If Samantha had been there, I would have felt comfortable speaking with her directly about my experience. Unfortunately, after being a loyal customer for more than three years, this experience has made me decide to look for another massage establishment. I also chose not to leave a tip because I was unhappy with the service. As I was getting ready to walk out the door, the woman at the register asked me, "You do not want to give her a little something tip?" I responded no. After an already disappointing experience, being questioned about not leaving a tip made the situation even more uncomfortable. It is genuinely disappointing to write this review because this was once a place I recommended so highly and visited regularly. I wish my concerns and requests had been listened to and respected.

I had such an amazing experience at Serenity Spa! From the front desk staff to Shanna, my…read moreesthetician, everything was so welcoming and professional. My hydro facial was incredibly relaxing, and my skin looked instantly refreshed, glowing, and so smooth after. Shanna did an amazing job and made the whole experience feel so comfortable. Definitely coming back!

Masseuse's are clearly unexperienced. I think they hire right out of massage school ( if the…read moreactually) attended.

If you're looking for a no-frills place that delivers a really solid massage, this is it. It's not…read morea fancy spa with a lot of extras but honestly, I don't need that. Give me a great, relaxing massage, which they deliver every time. the manager Alice is so sweet and can usually get me in for a 90-minute appointment even on short notice, which is a huge plus. All the staff I have interacted with has always been kind and professional, huge bonus they have strong hands & know how to work out tension. If you care more about quality than ambiance, this place is a gem. I always leave feeling so glad I came.

Very relaxing and a great massage. I think I fell asleep as it was so nice. I came for a 60 minute…read moremassage, but ended up having a 90 minute massage as it was so nice. I do recommend it and I will be back. the atmosphere is great with a private room and nice background music. All the need is scented candles and it would be better. ;)

Exceptional massage experience Clean…read moreAnd the staff know what they're doing I highly recommend anna's massage

I was so excited to come to this place unfortunately I do not recommend…read moreI arrived and was asked to pay right away, they took me to the room and closed the door didn't tell me at all where to put my stuff or anything. I did ask before I paid for soft not deep tissue massage and OMG it did hurt I left there with more pain than when I came in. I was so so upset but didn't say anything, just not coming back at all. I do not recommend this place!

They are the best at getting me in last minute because I am a terrible planner!…read moreLily and Amanda are excellent. Use Amanda if you need a deep tissue. She will really get you worked out! Lily has great pressure and is very relaxing . The are a wonderful Business

Nearly two years after the fact and my sciatica still flairs up constantly, hasn't been the same…read moresince I visited this place, if there was a way to prove they caused this issue I would sue their asses into oblivion, In response to the owner, I have had dozens of massages over the years and never before or since have I experienced such aggressive stretching, also I was never asked nor gave consent for those kind of stretches, the only thing I have experienced even close was in high school and college in an athletic training room. Irresponsible to perform them on a senior citizen who is not in prime shape.

I went to this massage shop with my girlfriend. We got one hour massage in the couples room and it…read morewas 10 out of 10! Price was reasonable...we will return to this place again. I highly recommend it!

I have written reviews about HI massage before... and I swear it gets better every time!!! Tina my…read moregirl you are AMAZING will be back a million times

Doris and Claire are amazing! Been coming to them close to 6 years and will never go to anyone…read moreelse. Their talent and knowledge is obvious and they always know just how to fix all my issues. :) The only negative thing is that they're so good, their schedule gets booked quickly!

Highly recommend Harvest Moon Massage. The massages are perfection, to the clients specifications,…read moreand affordable. I get deep tissue massage and always feel better when I get up from the massage table. Doris is delightful and an excellent masseuse.

Jennifer was amazing. I will be back. One of the best…read moremassages ever. Very thorough and strong.

I had to leave a review. Julia has been my therapist when i go. I broke my hip and i also am…read morediabetic. She literally has done what no other therapist could do. She is not afraid to use her knowledge and expertise to help me and also get to the areas i literally cannot. I have come so far with her as my therapist that i needed to give a rave review. Stop going to therapists that are so-so and see Julia. She's one of the best ive ever visited. Thank you Julia!

Authentic Thai Massage Focus…read more "If you're looking for a real authentic Thai massage, this is the place. The therapist is highly skilled and knows exactly how to work on tight muscles and tension. I felt so much better after just one session. You can tell they have years of experience."

Another great massage! I had just come from working out and it was a great way to stretch, crack…read moreand roll out my muscles. I got in a little early but I didn't have to wait for my appointment. Be sure to text a few days ahead to get the time you want. I usually get a response that day to make an appointment.