LOUSY SERVICE! My wife made an appointment to have her car detailed. Visited the location to make…read moreher appointment in person and had it confirmed. She showed up for her appointment 15 minutes EARLY, to have the attendant tell her he had given her appointment to someone else. BIG MISTAKE! We have used this location since it opened. Will take our business elsewhere. Are there any other car wash detailing locations in Medford? That's sarcasm...you may not recognize it since you can't recognize good service! BTW, if your excuse is that you can't make appointments....don't have your employees agree that someone can bring their car in at an appointed time.

WORST CAR WASH EVER!…read more I would give 0 stars if I could. This car wash is a joke. $11 to drive thru a BLAST of pressure that damages your car and that's called a Deluxe car wash? The water pressure is way too strong and damaged the molding and stripes on my car. And these were just put on my car a few years ago, so age is not the issue here. I have a classic car and have never had this happen to my car in over 30 years! And note: there are NO disclaimers that say you and your car are about to enter into a hurricane of blasts that may damage your car. Why take the chance? Their prices are ridiculously high for a lousy job. I called to speak to the supposed 'manager' who said to send photos that same day and I did. No surprise, complete silence from the entire business. They had no intention of making anything right. That is even worse - that they would lie and then hide knowing they caused the damage (see picture attached). Not only does this car wash not know how to properly clean a car (the massive pressure spray just sprayed oil streaks all over my white paint), they don't even vacuum your car mats at least before they ruin your car! Poor 'management', poorly designed car wash system, and VERY expensive for having to drive your own car thru a tunnel. And the guy who 'supposedly' dries your car? He just smears the damage around. DON'T GO!!

The prices keep increasing even with their $15 discount coupon. 3 months ago I got an oil change…read morefor $75 and now it's $88 (with coupon). I don't need the perks of a car wash, door hinge lube or window wash to help me feel better about the gauge. Go elsewhere for cheaper prices!

I did not even know there was such a thing. You can hire them to do an express detail on the…read moreexterior and/or interior of your car. It's first come first serve and open on Saturday. A range of services and packages you can choose from. But you don't even need to get an oil change, if you only want help cleaning your car.

I paid for a full service cleaning, when I got home I noticed a bunch of very obvious splatters and…read moresmudges in the interior they failed to clean. When I took it back to get it redone, they still didn't get it all. I should've looked more closely the second time, but I thought "there's no way they would do the same thing again."

We came across town because this car wash had good reviews. We arrived 15 minutes before closing…read moretime, took our things out of the bed of the pickup and they proceeded to tell us they were closed. We went down to Surf thru across the street and had way better service!

After identifying the of the make, model & year of my car and confirming the that the exterior was…read morein very good condition I received a detailed explanation of the of what was included in an exterior detail and the price. When I showed up at their facility and spoke to a person who identified himself as the manager the price increased $200.

These guys always do a great job detailing my car and leave it looking and smelling brand new.read more

We pulled in here to get gas and my mom wanted to pay for it, so gave me her bank card. Well, the…read moremachine doesn't like bank debit cards, so I gave him the gas card. Then he asked me if I had an Albertson's or Safeway card and I told him yes. He asked me what my phone number was and I gave it to him. He must've entered the number incorrectly because he said it didn't work. Yeah, WHATEVER! I told him never mind, just pump the gas and he did. So, I got my gas and that was that. No one yelled at me - although I could sense this guy wasn't too happy, but he maintained his composure. So, yeah, a 3. Sorry y'all, but something has to be really outstanding to get a 4 or 5 from me.

Worst Chevron station ever! The gas attendant was literally walking in slow motion and had the…read moreworst attitude! Epic FAIL. Where's the no star review

Attention to Detail!:…read more Mike and his team at Hands On Detail did an amazing job with my crew cab truck, that had suffered an erupting soda can (that's a whole other long story). They made the interior of my truck look better than when I bought it used from a dealership. They are a total pleasure to deal with. Would highly recommend their services, and will be back! Thanks again!

These guys did an excellent job on a full interior detail - my 8 year old car looks amazing! They…read moreeven worked to remove several paint marks on the OUTSIDE. Their communication and customer service were fantastic, and I would recommend them to anyone!

The newest location on corner of Ross lane and McAndrews doesn't have a dryer for the rags they put…read moreout to wash your windows, wipe out the inside of your car, and dry off your car. The towels are always wet when you try to use them to wipe down your exterior or interior windows. They smell like dirty rags. When you use them to wipe the inside of your car the smell of dirty musty rags lingers inside your car. I asked why they don't have any dry rags and they told me that location never had a dryer installed? Are they too cheap or what is the deal? What a joke, I have been a member with this company for about three years but am switching to one of the other car wash companies that have been opening up around the valley.

Of all the pictures of vehicles with dirty rear ends after they go through the car wash I would…read moreexpect they know something needs to be done. I'm in the same boat. Went through the White City car wash and it did even touch the rear end of my vehicle. I also noticed one of the brushes wasn't working You would think the staff would have noticed that. They should at least hand brush the back end of vehicles. Anyway I won't be going back to any of there facilities

Not even sure where to start! We've been coming here for years, having both minor and major work…read moredone on our vehicles, and we have to say, they only get better and better! There's isn't a place in the valley with more respectful customer service. Brett and Team go above and beyond. It's obvious they care and hold themselves to the highest standard. They have always gone the extra mile for us! Thank you John's Auto Team! Darcy and Annette, Medford, OR

These guys are just the best - quality service and reasonable prices too!! Have been taking my…read moreolder vehicle to them for last 2 years !