Very helpful people! Okay how you spent good time with me to find specific screws and washers. On…read morethe big box stores you can only buy bundled stuff here you can buy a single screw single washer or single nut.

Have 2 dogs that need a special food. They don't have it here but have it transferred at no charge…read morefrom their Andover location. Great convenience for me. friendly willing staff to go the extra mile for their customer

Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

This is our local hardware store…read more I can walk here in 15 minutes. I can find what I need in under 10. If I'm an idiot, the helpful staff can find it for me much quicker. They cut glass, make keys, mix paint and do all those little things that can speed a homeowner through his chores. Are they the biggest? no. But they are here when I need them and open plenty of hours. They are the only place in town I could find a waterbed drain kit. Why didn't I look here first?

We just stopped in for the $10, 20 pound propane refill. Special July 2 through July 4. So we…read morestopped on July 4. Called ahead to make sure we could fill our 30 pound tank. We were told no problem. We arrive and we are told it is not possible. And as we were walking out the door we were told to "go somewhere else" very rudely. WTF?! Could you be any more rude? We will not return.

I was ignored by a guy when asking where something was. Then a very nice lady helped me with 2…read morethings, and offered to help more. Later, the cashier told me the total was 19.99 when it wasn't (tax). He then was ANGRY with me for pointing that out, as he handed the pile of cash back to me, not counting it at all. I was expecting 30.01 or 30.00, and so it was like, what?...and I was in the wrong somehow. Helpful place if you ask the women for help, which goes along with the history of the place (BBC article about coffee and body fluids). There are other "helpful" places I can find cashers that are never wrong...

I always have great service and great people working there the Garden department especially Mark…read moreand Andrea are top-notch!

There are times I have to shop Menards. But,...if they cannot offer me their (often) baited rebate…read moreprogram of 11% sale pricing at the register, I usually will search for my needs elsewhere. Having to mail in receipts, wait for the rebate used as bait to bring me back in isn't respective of the customer. If Menards would like to see me in their stores more often sharing my hard-earned cash, they need to honor any sale discounts/savings at the register at the time I'm checking out.

Menards is a money trap in my opinion. No matter which one I go to, I end up spending way too much…read more Menards is always great, plus I went early on the morning and they were super helpful. Especially the gal at the paint counter. Wish I would have got her name to praise for her knowledge, but alas, I didn't. Overall, great place and experience!

Ordered a washer and dryer set on Sunday and they said it was in stock at another store and would…read moredeliver Tuesday. Received a text on Monday verifying delivery on Tuesday. Tuesday at 10:30am: No word, no show, so I called. AI bot said delivery was scheduled next week. Took forever to get past AI bot and phone rang a long time. Was told dryer was in but washer was not. Would not know when it would arrive from manufacturer so delivery is tentatively set for the next week. Took the day off and the door off for no reason. Was totally lied to by sales person and was not correctly informed of delivery by text. Do Not order from Lowe's. If it isn't ready to be picked up, you won't get it delivered when told you would be receiving your order.

I went to Lowes in Blaine to order some custom blinds and have them installed by Lowes. Their…read moreinstaller Atlas Installers didnt record all the measurements the first time resulting in them having to come out a second time. Then the order is placed and I was ripped off by not getting 5% off for using my Lowes card then will likely also not get points towards Lowes Cash. Blinds were delivered and the day they were supposed to be installed the installer noted that they needed spacers to clear the trim around my windows. I have spent the last 3 days getting the run around from Connor and Angela (Managers at Blaine) and also Lowes Installation Support. It is now Saturday and the spacers have still not shipped, and Lowes just wants to continue to give me the run around. AVOID Lowes and this store at all costs if you are doing any custom projects.

Great customer service with a smile ! Also they are very informative on ur needs. Always my first…read morestop before I go to box store

Great service that you can't get at the home centers. The guy that does their repairs of small…read moreengine is very knowledgeable .