I come here to buy nuts, bolts or screws from this place because of their vast selection. If you…read moredon't know exactly what you're looking for, it's best to grab one of the sales associates. Otherwise those endless rows of little drawers can get pretty intimidating! Staff are always polite and helpful. It also never gets so busy I have to wait long to be helped, and despite the small lot there's always parking there or on the street. I only wish they were open a little later but that's about it.

I do not appreciate the fact that I bought a $20 dollar tool to set up my outdoor security door. It…read moredidn't work, We had to Home Depot and get it. Anyhow, the receipt says return in 30 days. My husband gave it to me to return, and I forgot, I went today, August 31st. And the date on the receipt is August 9th. Showed up today, just for the owner to say Sorry Honey tools are non-refundable. It's not worth it to go to the local stores. Definitely will never go back.

Ok, normally I don't frequent hardware stores as I can barely turn a wrench or hammer a nail…read morestraight. However, I've been on a quest to upcycle and been working on a few home improvement projects. So rather than nag the Hubs with a "honey do" list, I took the initiative to stop in and see what my options are. The cashier was so friendly and helpful right when I walked in. I needed advice on paint and sanding and she immediately paged for assistance. The manager came by to help me and advised me on what to purchase. In addition, gave me a discount right on the spot. I'll definitely sign up for their customer program and come here for additional tools and supplies. Highly recommend this location. Parking in the lot.

I used to only know about Home Depot for home repair/gardening needs until I found Ace. And not…read morejust Ace but this specific store. I have started to look at Ace first because I have found that this store (prices at each Ace store varies and this store typically has the lowest price) is my favorite for a number of reasons: great product variety, great prices, the BEST associates who work there. 100% of the time, every associate has been super helpful and very nice. it's like they like having me come to the store. They ALWAYS have the lowest price on everything ( vs the other local ACE stores so you know the owners are trying to keep prices low for their customers I am a proud rewards program participant now and love getting their rewards offers.

It saddened me to see on the news how they were victims of theft twice. It's not the closest…read morehardware store but I made the effort to visit and spend some money. I went back a few times to do the same. Maybe their prices aren't the best, I didn't check, I figured even if it wasn't I'm helping out a local small business. Last time I went looking for something specific, they didn't have it. I tried striking up some friendly conversation with the guy at the counter. He was dusting and made it very obvious he had no interest in talking or being friendly or even courteous. That's ok, I lived my life fine without this store, I can continue on. I'm not going to bash the owners for this rude employee. I've been meaning to write a good review so I'll leave it as such.

This place is SUPER CLEAN!!! Perfectly organized, great customer service and that goes a long way…read more Personally, I can only use superlative terms to express the excellent customer service experience received particularly from Sharon, Jamal, and Willie and how they went out of their way to meet my customer needs. Since I only give excellent feedback to situations and places that are superb, it goes without saying that this place receives that distinction. They have every that you need. Keep up the good work!!!!!

They have everything....great customer service. Been going there for 26 years. Highly recommended.read more

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

The products are just what I need for home projects .Service can be improved, except for checkout…read more when looking for something I avoid approaching adolescent staff because it's awkward to interrupt them when they are on their phones. I doubt they are acquainting themselves with the store products and their location, it makes a bad impression. It's always a relief to see someone with grey hair to ask for help. Don't get me wrong , they are polite but usually baffled by my queries . This is a training issue. They need to approach customers and stay off their phones. If they can't answer then find someone who can without being asked. The old timers have a lot to teach. Please train these young people in customer service . It is training that will serve them a lifetime.

Very friendly staff, good deals, and they usually have everything I need when Home Depot falls…read moreshort. Ace is the place lol

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

Came here with my daughter who needed parts to change drawer handles on a nightstand she…read morerefurbished. The employees were super helpful...I mean above and beyond. We were greeted upon entry, the store was clean, we were directed to the appropriate aisle, and once there, the next employee helped her find the correct sized washers needed and even put them on for her. I wish we'd taken all the drawers inside for him to install for her. I felt valued as a customer and would recommend this store to friends and family.

I am writing to complain about my experience at the Gardena 14000 Crenshaw Blvd location. My first…read morecomplaint is simply the young lady Rosemary( is the name on my Receipt) did not know how to measure properly. There was a gentleman at the register that was helping her round numbers off so I assumed they got it correct. I received the call and my screens were ready about a week later. I go to pick up my screens from Long Beach California, bring them home to my surprise. They do not fit. I immediately called the store and let them know that the screens were not fitting properly. When I get to the store I got the opportunity to speak with the manager, Miss Sabrina. She was very pleasant very apologetic and sincere. I also noticed on the rescreened that because of the way the screens go back into the window that the tabs were on the wrong side, Miss Sabrina wrote a note for the screens to have the tabs placed on the correct side. She also noticed my small window screen, which was a a new screen was thicker and taller compared to the original one. She lets me know that we'll make it a priority and will give you a call when they're ready. I believe I dropped them off on maybe Wednesday or Tuesday and I hadn't heard from anyone over the weekend. Here comes Monday. I just called to check on the screens to see what the progress was. I didn't get the associates name on the other end of the phone, but they did mention that the screens were ready. I had my mother pick up the screens because I was not feeling well. She brought the screens back to me I immediately knew that they were the same screens simply because the tabs were not placed on the correct side. The small screen did not fit back in the window again I get on the phone and complained again. Miss Sabrina says she's so sorry we're gonna go ahead and give you your money back. I had a question I wanted my screens re-screened and I wanted to know based off the originals. Would they be able to do it . the manager Lila stated we've done your screens two different times and we're gonna go ahead and give you back your money, no one looked at the size of the screens, the height of the screens to make sure they were the same. No one looked at the tabs to make sure the tabs were on the correct side of the screen. I am simply writing to let you know the service was poorly done. Unfortunately, I'm not sure the staff even respect the on-site management. For the rescreened department to receive instructions from the manager and blatantly disregard them. attached, you will find videos of the work that I received.

I've been coming to Ace since I was a child. Everyone here was friendly and helpful. I only needed…read morea copy of a key and it was completed quickly. I was probably in and out of the store in 5-6 minutes.

After 25 plus years doing business with this store. I received attitude from this white guy who…read morewears a cap most of the time. I believe he is tired of working there, that now is giving attitude to the costumer.

Professional and knowledgeable team which can help you with any problem…read more As a general contractor I've used them 3 times last month and every time I was treated with respect !

Great service. I had screens made and they were the same price as other places but much faster lead…read moretime. They originally said 3-5 days but ended up having them ready same day!

Lowe's seem to have much more of a selection than Home Depot of the various items needed for home…read moreimprovement and gardening. The staff is much more equipped to handle circumstances and direct customers to where they need to find certain items. The value is great. You can find great bargains at this place. I highly recommend Lowe's over Home Depot.

Ordered up some bolts on the website and they were ready for pickup inside the locker the same day…read moreabout 2 hours post order. Quick to walk in after getting the text code, headed to the lockers; in and out within about 1 minute. Bolts were $1 Parking was easy as I go at night to pickup normally. I support this business over hd because that horrible corp supports business and moral practices.