I've often been a customer at Ace Hardware locations all over the place. This is the first Ace…read morelocation I've visited in Lower Alabama and with little surprise it is very much like other Ace locations I've visited. Ace tends to have among the best customer service of any of the hardware type stores I've experienced. The folks working at most Ace locations actually seem cheerful and happy to help you find something or give suggestions on the best items for certain projects. The staff are also good about reminding you about available discounts and other money saving options. The experience at most Ace locations is far better than what you typically get at Lowes, Home Depot or Walmart.

What a huge store ,one of the guys said it's the largest in Alabama..it has everything and is so…read moreclean and neat..the staff is awesome and very helpful..it is located in a strip mall along with Beaulls, PigglyWiggly, Dragon City and a few other smaller stores.. we bought a few things but will definitely be back..they also have a rewards plan and veteran discount..

Staff helpful everytime you come in .! They make good…read moresuggestions for what you need ..

Excellent customer service! Bought my husband a new electric self propelled lawnmower with assembly…read moreand delivery. Went to start it up for the first time and it wouldn't start. I called the store on Sunday morning and they brought me a new one the same day! When they delivered it, they even made sure it was up and running before they left! I feel this was better service than I ever would've received from any of the big box stores in the area.

I would not give 1 star if I could go lower. The owner, Mr. Strong, called me a liar about faulty…read moreequipment they provided for rent. Their pressure washer gun was leaking when I rented it but that was my decision. No problem. On the second day of rental, the connector at the end of their hose blew and could not hold pressure and would not connect to a surface cleaner or gun. I called and let them know immediately. The owner called me back and told me that was the oldest trick in the book. I am an honest hard worker and don't appreciate an owner treating a customer this way.

They sell a stand by generator to an elderly couple, and it won't run more than a couple of…read moreminutes, then won't start. The generator is still under warranty but the won't go fox it or even return calls. I would not recommend them for any thing that is mechanical

Small place. People were not very friendly. Customer service was poor. Id look elsewhereread more

Went in for a very minor plumbing issue and had THREE pros helping me out to problem solve what…read moreturned out to be a an odd fix. Terrific I customer service and will always go back.

Saw a ryobi sign in the window. I have been looking for a good substantial glue gun and they make…read moreone.. I had looked at home depot and they were all out..well i found it here and it was 30% off everything in the store today..all their tools have their warranties but there is a factory sticker on them indicating something wrong with the packaging like a misspelled word or package had a defect but the product inside is perfect...I love ryobi because the batteries are interchangeable . This store is full of all different brands.. the sales people are helpful and answer all questions u have about their tools.. I didnt get any pictures as I was so excited to find my glue gun..next time I go in I will take them..

I have purchased a Saw Stop table saw, a Festool track saw and various other tools from Gulf Coast…read moreTools. Their prices are generally pretty good and their selection is excellent! The team is friendly and very helpful but not overly so (for when you just want to look around). They are a great local resource as opposed to the big orange and big blue boxes. We are lucky to have them here in lower Alabama.

This is a great store for any tools you need ..they have these cool bins in front with all kinds of…read moredifferent tools,batteries, clips, scissors, glue etc, it is so much fun looking thru them.. .. I always find things I can use when I craft..in fact I hate these kinds of stores but love going here and usually spend more money than my husband.. they have cheap tools and good ones.. check it out.

We arrived at 5:30 considering they closed at 6. No closed sign was hanging on the door. And yes…read morethey use one as we saw it the previous day after 6pm. An older gentleman walked by the door as if I wasn't standing there. Locked the door and said we're closed. To my surprise I replied but it says online you do not close until 6pm. He said well we start closing at 5:30. I again said but you're open until 6. He said WE ARE CLOSED!! WOW. Terrible customer service!!!!!!!

Have to visit every time we go down to Orange Beach. Kind of a tradition. Friendly staff. Excellent…read moreservice.

It's so nice to have a well stocked hardware store on the east end of Canal Rd! Super helpful…read moreguiding you to whatever you need for your home or condo! My go-to south Baldwin hardware store and they remember helping you!

From the owner: Webb's Hardware Store carries tools, pumps, generators, electrical, plumbing, paint, tools, large…read moreselection of stainless steel and galvanized hardware, keys and locks, grilling supplies, pool supplies, RV accessories, lawn and garden tools. Everything you need in a Hardware Store. If we don't have it, we'll get it!

I chose to shop local instead of the big box stores for a kitchen rebuild. I went to GCBS and…read moreexplained to them my project and asked if I could return the unused plumbing supplies after the build. I was told that I could. Then after the build they informed me of a 15 day limit on returns. I guess they think I can I can build and plumb a kitchen in less than 15 days. That's why I will return to the big box stores. They are cheaper and they understand! GCBS does not.

Keith at Gulf Coast Bldg Supply was such a great help. We had been to 3 different stores looking…read morefor a part before we stumbled into this place. Keith was with us the entire time helping us figure out we needed and how to make it work. Amazing guy and amazing place. Give them your business!!!