We bought a Whirlpool washer & dryer. After 4 days the washer would not work and now I have a $1000…read morepurchase that Lowe's or Whirlpool will not take back. After multiple techs have been to the house and said that it needs to be replaced, neither company is willing to do anything about it. The absolute worst part about it is the arrogance in which they speak to you when they have clearly robbed you.

I have an older camper and decided to remodel. I decided to purchase Bali vertical blinds for 13…read morewindows. I was excited to get the project started and contacted Lowes in Bedford, New Hampshire. I spoke to Alyssa Antoniak. She was a lovely young lady. I made arrangements to have a representative come to the camper to measure each window. His name was Mark. He came and measured and I picked out my blinds. I chose Bali Lamplight, an elegant look. I was so excited. The cost was $2,200. Alyssa placed my order and emailed a copy of the invoice to me. I noticed there was a charge of $275 for existing hardware removal. I personally took all hardware and screws out of each window. I called Alyssa to tell her all existing hardware was removed and to please credit my account. She was insistent that the charge was not for existing hardware removal despite it being a separate line item on the invoice indicating it was for hardware removal. Her advice was to go to Lowes to further discuss. My Dad was a Naval veteran. He unfortunately passed away in October after a courageous battle with cancer. I live upstairs from my parents. My Mom suggested I use his veterans benefit to save some money. Alyssa attempted to use it, but it was not recognized. Come to find out days later Lowes was experiencing technical difficulty. Instead of trying to rectify the problem, Alyssa told me to go to Lowes to discuss as there wasn't anything she could do. I started vacation on June 29th. I spent nine days at my camper. I came home on July 8th to find the vertical blinds were delivered to my home address in Massachusetts. I was beside myself with anger. It was 7 p.m. I called Alyssa and left a voicemail for her to call me immediately. I was very upset. I went through my email messages to see if she or Lowes emailed me with any updates. There were no messages. I sent Alyssa an email expressing my disappointment and frustration with my whole experience. I later found out my next door neighbor (female) carried all the blinds from the front of the house to the back of the house (down 10 steps each time) for fear they would get stolen. Chances are they would have if left put in the front. The next day I still hadn't heard from Alyssa so I sent another email with no response. The day after that I received an email from Cory Hill. Due to Cory's snarky response, I decided to take my business elsewhere and told him to arrange for the blinds to be picked up for return and provide me with a refund. He replied and indicated I would have to return them myself. I found that totally unacceptable. At that point I stopped communicating with him and contacted the Better Business Bureau for resolution. The blinds are being picked up tomorrow. I am disappointed I have to start this project over again, but I absolutely will not give Lowes my hard earned money after dealing with people who lack good customer service etiquette and snarky responses. I work in customer service. If I ever responded in this manner, I would be fired for sure. I will never step foot in Lowes ever again.

I went in to this store the other day as I needed help with changing a battery in my car key FOB. I…read morewas directed to a person near the register and he said I had to open the key myself as they did not want to be responsible if the broke it.. I could not figure how to open it and I was shit out of luck... I went to ACE Hardware in Gtown village and they were more than happy to open the key FOB and replace the battery,,, I will not be back to Aubin Hardware in the future.

My local hardware store. They go out of their way to get me the items and advice I need. I always…read morehit here first, then go to the big ones.

Well stocked, friendly staff, great source of referrals if they don't stock what you need.read more

The staff here are very knowledgeable and helpful. The items in the store are reasonably priced…read moreand very good quality.

Store manager Anitza Q restored my faith in humanity, customer service, and Home Depot by offering…read moreme a partial refund on Vigoro grass seed that didn't perform well. While I am a little closer to Hooksett, I will be making Manchester my store! Was VERY close to becoming a Lowes customer! Thank you Alitza!

What the hell is going on with Home Depot's website. Cannot log in or buy anything from their site…read more I was going order some paint samples and flooring samples. Called their customer service number several times and they gave me a ticket number, which they told me they reported the problem and someone would get in touch with me. First they said to clean out you cache and cookies, which I did, Then was told by another customer service person to use another browser, which I did, which didn't work. Looking at the many complaints for the same reason I called for, Home Depot's customer service department keeps giving some lame excuse. Been complaining about this same issue for 2 months to their customer service people. I can get into any other website including Lowes, Home Depot is the only website that i cannot get into, it keeps giving me a message Home Depot is no longer supporting your browser, please update. My browser is up to date. Home Depot is loosing a lot of customers, including me, who places online orders. You are now out of my life Home Depot and Lowes will now be getting my business. Home Depot cannot accept there is a problem with their website. Even their own employee's have hard time accessing their computers at the stores. They even had problems with their website back in December 25. Get with program Home Depot and fix your website,

Hands down the best hardware store in Manchester! Far larger selection than Home Depot or Lowe's…read moreand after a lot of price checking, cheaper too. That's not the reason for a 5 star review though. This Ace gets a perfect store because every associate remembers my name, has gone above and beyond with help and recommendations, and is willing to custom order products to get the job done. Without a doubt, the friendliest, cheapest, and most knowledgeable hardware store in town

Great service from staff who know how things work and what you need to fix them. From an adz to zip…read moreties, they have what you need. And, you don't need to wander through a 10 acre warehouse to find it. Plus, parking is easy - right out front. You can even order online, pull up to the curb, and they'll bring your order out to you. Support your local small businesses. Ace's are individually owned & operated.

Great experience yesterday. I went in to this store on a mission, actually 3 missions. Each…read moredepartment I went in to I was greeted and asked if I needed any help. I actually did need help and with that support I was able to find the 3 things I went there for. Shout out to the gentleman who was helping me in plumbing, you're a genius. You saved me time and money, I am grateful for your service.

There's some things I've always loved about this store. Broad selection while a conveniently…read morecompact store to shop in. But these days ... they aren't keeping up with the accuracy of the prices listed on the shelves. I take a few steps away after my purchases are rung up, wondering, did I remember this wrong? $2-$3 discrepancy, per item, between the shelf price, and what's rung up at the register. Worse, they don't own that *it's* *their* *job* to keep the shelf labels accurate. Yes, they refund to shelf label price, but fire back "It's the computer.", "It's Ace." This is becoming a "shop elsewhere" issue, for me.

Simply a good small hardware store. Nice people good service. Good stuff. I frequent this place for…read moreall kinds of things. When the hurricane was raging on a year or 2 ago everyone was closed no power and all I went there and bought flashlights. They ran the cards the old school way. Good people!

From the owner: Founded in 1908, Aubuchon Hardware is a family-owned hardware store chain in the United States,…read morewith over 100 stores throughout New England and upstate New York. Aubuchon Hardware stores also offer many convenient services, including free assembly and buy online pick up in store.

We are in the process of moving and have made several visits for keys and misc supplies. Also…read moreneeded to have window screens made and their customer service was awesome.

Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.

Compared to the ACE store at Gloucester Crossing, the employees here are rocket scientists. Helpful…read moreand knowledgable, at the least the women I've dealt with, are responsive and notice if you're trying to look for something. The men tend not to. Forget ACE, forget Building Center, come here.