It feels icky when you're required to complete an application before you can view a property. Has…read moreit really come to this? Property Management companies think they're that entitled? I asked two questions that weren't covered on the ad and their reply was to click on a link and complete an application. Sounds like a big scam to me!! Watch out!!

From the owner: Real Estate Sales and Property Management. Serving clients throughout the Willamette Valley and…read moreCoast

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

am writing this review as a serious warning to prospective tenants…read more In my experience, this property management company failed to provide a safe or lawful living environment and ignored repeated tenant concerns. During my tenancy, I was nearly assaulted by a neighbor who threatened me with a baseball bat. I reported this incident, yet management took no meaningful action to address the danger or protect residents. Tenants were allowed to harass and behave dangerously without consequence. I also experienced extremely unsafe and unprofessional maintenance practices. A maintenance technician improperly worked on my water heater, causing a dangerous emergency inside my unit. In addition, interactions with maintenance staff were inappropriate and made me feel unsafe during work orders. Communication was also a major issue, as maintenance staff were unable to effectively communicate in English while inside my home, making it difficult to explain problems or ensure repairs were done correctly. Beyond safety concerns, I encountered severe billing and record‑keeping issues. After living in the apartment for only about one month--with rent paid through housing assistance--I was later told I allegedly owed over $5,000, which did not align with my tenancy or payment history. After moving out, inaccurate information about my tenancy was reported to screening companies, which damaged my rental record and resulted in housing application denials. I am now forced to dispute this information formally. Based on my experience, this company disregards tenant rights, fails to address serious safety issues, and creates lasting harm to tenants even after move‑out. Anyone considering renting here should document everything carefully and be prepared to seek legal help. Families with children or anyone concerned about safety and lawful treatment should strongly consider living elsewhere.

These people are terrible. The incompetent & rude staff will hang up on you. Faux scared women who…read morewon't act responsible for the harm that they are causing in a housing crisis. They use Pacific Screening to run your data through. Go ahead and look up them up. 1 star. You will be Defamed, by Pacific Screening, to Valley First. Valley First loves it too. There is a scam between them over your $50 screening fees. They are in cahoots. They just want your screening fee & deny you. People end up living in hotels because of Valley First. RUN!! I had a 'Case Dismissed'. Pacific Screening comes back with, "Your Guilty Actions...". This is sooo stressful. Don't rent from these GOONS!! Don't even try! RUN!

In 2017, we hired Crown Management to lease out and manage our house in Salem while we were living…read moreout of state. We decided to go with Kent Mack and Crown after interviewing several companies. In less than a month, Kent had found a tenant who leased the house at our full asking price until the fall of 2019. Kent or his assistant Karen were always available for our questions or when issues with the house arose. They understand that quick response is always a concern for a tenant or a landlord and we think they did a very good job repairing the odd water leak or replacing appliances as needed. As the end of the lease came in sight, some difficult issues arose which had us perplexed. Fortunately, we could rely on Kent's expert advice. Without his input, which was invaluable and freely given, we could not have navigated the end of lease successfully. When it came time for us to move back in, the cleanup job was excellent. We had a years-long, continued positive experience with Crown and we definitely recommend them for property management.

This is a horrible company, they rent out slums.., our apartment had a fridge that didn't work, a…read morestove with one functioning burner and black mold seeping out of the window trimming through the wall!

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.

David and Alison are GREAT to work with. Pioneer Property Services managed rental of my single…read morefamily home in Beaverton while I lived out of state. David is highly experienced in the rental business, very responsive (always picks up calls or responds within minutes), takes care of your property including repairs as though it were his own, and is flexible to meet your particular needs. We had a unique situation with a short rental window and David turned the property quickly and found a great tenant. In addition, strong wind storms damaged the property and David coordinated the repair of damage to the outside of the house and oversaw the work directly to ensure it was done properly. For someone living out of state Pioneer gave me confidence that my property was being well managed. Thank you!

From the owner: Property Managementread more

Justin and team are beyond compare. I've been a property investor in the Portland area for more…read morethan 20 years and have worked with varying degrees of conscientious PMs. Justin is the first professional who balances the priorities of tenants and owners and strives to get ahead of maintenance and other issues before they become a problem.

I can't praise enough for this team! From the very first interaction (inquiry for availability)…read moreand every interaction following the team was above and beyond. No robot or AI responses. Genuine, friendly, super helpful and attentive. Justin always provided the best customer service and makes you feel like you're his only client. His quick replies and constant can-do manner makes you feel truly appreciated. The property was amazing, well kept, and a great location as well. If I could only rent from this team every time I'm in Oregon, I would be happy as can be! 10 out of 10, A+ ... no team can beat this one!

STAY AWAY FROM THEM. absolutely the worst rental experience I have ever had. Very rude with zero…read moreempathy or concern for tenants. Had to pay 250 for a plumber to fix old kitchen plumbing. Nothing inside is their responsibility once they hand you the keys. Electricity was a total old mess. Old stairs were taken down for 3 days without notice that this would happen. Not SAFE to block tenants from entry and exit. Very inconsiderate since had to miss appointments.

They go above and beyond to ensure that their properties are in good condition that they rent. They…read morework with landlords to make sure all of their concerns are satisfied.