I like stopping in this casino and playing a bit. I don't hit a lot here but they do give a good bonus if you play on a players card. In addition to weekly slot play on my card (everyone's amount is different based on play rate) they also give me an amount to spend on food and beverage in the food outlets within then casino. On this trip I ended up having a milk shake from the coffee shop and also picked up some bourbon sugar pecans and a candy bar to fill out my allowance. You cannot get alcohol with this allowance. I will continue to stop in here to play as I am in Cincinnati pretty often. They also have a little gift shop inside if you want anything with the Hard Rock logo. read more

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Over all I enjoy going to the Hard Rock. However, I've noticed a drop in effort. Starting at the customer services they are still friendly but lack any type of organization. Take for instance they offered a candy bar golden ticket that allowed a player to win up to $10,000, but failed to provide staff to handle the crowd redeeming tickets, leaving players an over an hour wait that kept players from gambling. I used the men's room twice next to players services only to find a mediocre effort to keep it clean. Each time I went to wash my hands to find sink loaded with soap run over and soaked sink area, while the attendant stood by the sink texting on his phone. Both times. I used to see security from the Hamilton County Sherifs Office all the time. This day I didn't see any, the cruiser was parked in the lot but you feel very unsafe in the parking area. Food was at a medium level. Where is management? read more

Such a fun and lively place hidden back behind all the bars and the stadiums in the city! We had a group of 10 who had gone to the baseball game during the day and wanted dinner and some fun and this hit the spot! Every single employee we talked to was so kind and welcoming it was refreshing! read more

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I was craving a ribeye and I looked online to see read that they have a garlic butter that they add to it! I had to try it. It was cooked medium well and my ribeye was so juicy. I picked mashed potatoes and green beans fit my sides and the green beans were a vs little undercooked but the potatoes were perfect. They also had good drunk specials. I like that it was aerated from the rest of the casino read more

Hard Rock Casino Cincinnati - Casinos Near Me - Cincinnati, Ohio

I had so much fun today hanging out at this place. I met some wonderful people sitting in the Hardrock Cafe for a bite to eat. My burger was so delicious and I even got a chance to go down to the Hardrock shop to get my favorite bottle opener magnet. read more

Hard Rock Casino Cincinnati - Hard Rock shop - Casinos Near Me - Cincinnati, Ohio

We are not gamblers but what a great venue for concerts We saw Chris Isaak and it was a fantastic show Its an exciting atmosphere read more

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Writing this review in two parts; the first, is for the restaurant, the second, is for the casino. 5 stars for the restaurant 2 stars for the casino Rounding up to 4 stars for the overall review because my burger was that freaking good First: Wowser! I snagged a burger with a buddy at the Hard Rock Cafe in the casino. Hard Rock, to me, used to be amazing but has lost its luster over the years. It tends to be a hit or miss establishment. Well, this one is a HIT. Eat here, the food is fantastic. I ordered the Queen City Burger which had Brie Cheese, Beer Braised Onions, Blueberry Thyme Sauce, Hot Honey, Arugula, and it was all with a well seasoned patty on a Salted Bun. SPECTACULAR This burger was just absolutely frigging outstanding. Amazing. I loved it. It is one of their chef creations that will compete against other Hard Rock burger creations to find a winner, and this was one of the best burgers I have ever had. Not even kidding. Great service, fun time, reasonable prices. Second: Casino is okay, I guess. I had fun there because of my friend. No free drinks, they take your money, kinda bleh. Staff was pretty uncomfortable and unfriendly. Definitely wouldn't go out of my way for a night in their casino. read more

I decided to try this casino but the reviews warned me. Hard headed I guess. The machines are tight as a knot. It took me losing $80 to get it back on an outdated machine. The printer jammed so my ticket didn't print, waited over 40 minutes for 1 of the 4 red vests troubleshooters to arrive. Wow what a mess and a waste of my time. The lady at guest services was the nicest one who issued me 2 new cards. U do better playing bingo, spades with friends/family instead of coming here. I realized the dazzle of celebrity memorabilia entices u in. I wanted sum food from the Asian spot there but they don't open to 5pm, not going to spend another hour here losing my money. I will stay clear of HRC. read more

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VERY minimal wins here. Out of our group of 15 locals friends the winnings are slim to none. Other casinos within a 5 to 30 minute drive are always a better experience. Probably the worst casino in the area. Food closes way too early. Coffee shop closes too early. The actual "Hard Rock" bar/restaurant struggles to bring in crowds and seems to have limited bands, and only on weekends at that. By closing too early I mean 10pm. The only thing open after that is their pizza place. The center bar has limited selections, so when the Hard Rock bar closes there is no draft as well as other drinks. A representative will probably comment here they payouts are available to see....blah blah blah. The only reason I see anyone going here is they have table games, besides slots. Sad as they are the closest casino to our home. read more

Sunday May 26th, Tony Vanoy and I stopped in at the Hard Rock Casino in Cincy so I could try my luck. I was dying to let my hair down and pocketbook strings loose and hit the Blackjack table but.....the maw maw YoYo in me said hold on old lady you're taking kids to Florida in 2 wks...pull out a $20 and sit your butt down at the slots.... So I did... And I won $145.90 ....so we left until next time!!!! Maybe I'll hit the tables then!!! read more

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First, this place is the coolest. The music memorabilia makes it feel like a museum. Service was fast and super friendly. I had a Legendary Steak Burger and Pimp had the sliders. They were cooked to perfection. Sometimes you just don't need a whole lot of words. read more

Hard Rock Casino Cincinnati - Super cool Tyler with Pimp - Casinos Near Me - Cincinnati, Ohio

Went to see a concert. Great views are had from anywhere. I'm a big guy and the seats were SPACIOUS!! Food options are extremely limited - with there were more. read more

I visited the casino this evening and Alisha at the desk was a BIG help. She was very pleasant and told me how to download the $5 that was on my account. She is an asset to your company. Thanks, Carolyn B read more

Stopped into this place on a Friday as I found myself in Cincinnati and also because maybe I have a slight gambling addiction...maybe. I'm kidding. Maybe. Anyway, it's right in the middle of the city in a bustling area and in spite of that the parking situation is remarkably painless. They've got free valet or you can self park and hit the elevator directly into the casino. The workers at the host desk were over the top friendly and went out of their way to explain the layout and get me lined up with with a player's card and I was off to the floor where I found a full selection of slots and all of the table games. Most minimums were $15 which is pretty good nowadays, especially in a busy casino on a weekend. I did accidentally sit down at a blackjack table which had a $5 min, but that then required some weird side bet with each hand which I did not like so I promptly left that table. When I am president, there will be no more weird variations of blackjack. 1st day in office I'm getting that done. Aside from that the gambling situation here is A-OK and I'd definitely do it again. The place is clean, it's easy to get drinks if that's your thing, restaurants, shops, all that stuff present in the building, including of course a hard rock cafe gift shop for those of you who grew up in an era where collecting that sort of thing in your travels was a thing. Long story short if you're here and you feel an uncontrollable urge to place bets of basically any kind, the good people of the Hard Rock Casino have you covered in a lively and energetic environment that you'll probably enjoy. read more

Hard Rock Casino Cincinnati - Casinos Near Me - Cincinnati, Ohio

Have been 4 or 5 times. Play for hours!! Clean, smoke free, and good comps. Have been to 2 shows thanks to my host, and always grab dinner while we're there. I win, I lose it. Friday and Saturday night Have been the best on the slots. I never leave with anything, but that's because I play for fun until its gone. Will continue to go back. read more

Sorry, N/A because I did not gamble, but the food at the Oak was outstanding. Maybe next I am in town I will gamble...

Reading the newer reviews, I have to agree. (1) The winnings are slim. (2) The staff from greeters, to cocktail servers, to maintenance are remarkably unfriendly. (3) It's not a "fun place" (4) The piped music is way too loud Don't go here. read more

Casinos are supposed to be a place to have fun, even the ads say so. But Hard Rock Casino Cincy is a sad place. The staff, those blue coats, are unfriendly and unappreciative that I am spending money that I will likely not get back, ie the ratio of wins . The cocktail servers are somewhere else in their head. The cleaners are the same. There's no joy at this place, no smiles and therefore no fun. And Hard Rock, don't reply with some sanitized apologize. Do something about the atmosphere before more people go elsewhere. read more

I love everything about this place but for some reason the main classic pinball machine in the high limit room seems to never be operational. read more

This is a review based on my experience seeing a show at one of the ballrooms at Hard Rock. I did not play at casino. First off loved the cleanliness here. From the floor to restrooms, it was spotless. Staff were nice, most people I saw greeted me with a smile. I went upstairs for the show, and it was very organized with signs clearly showing sections numbers. Staff were so efficient in greeting and escorting guests to their seats. Very pleasant experience. read more

Hard Rock Casino Cincinnati - Casinos Near Me - Cincinnati, Ohio

Tables are too expensive, slots are boring, staff is rude. This is a great place not to visit.

Planned an outing to visit this location with my mother. This was her first visit to THR casino. She was overwhelmed by the size and game selections. We took a small tour of the updates, signed her up for a Unity card and ate pizza & salad before finally playing many new slot games. Played from 11pm-3am and left winners. It was a very good time. Self parking was ample and the employees were helpful and friendly. read more

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I spent two different evenings in the Hard Rock Casino. The great is it is clean, and non smoking. We were staying in Newport so it was a bit of a hike but I felt safe walking there. Beers (16 ounces) were $7.00 which I thought were a little pricey. Everyone (dealers and servers) were very friendly. They did have 15.00 blackjack tables. Machines seemed much tighter Saturday versus Friday. Over besides feeling like a smaller casino I would certainly return. It was clean, and everyone was personable. Definitely solid for a night out. read more

Hard Rock Casino Cincinnati - Casinos Near Me - Cincinnati, Ohio

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So I brought five guests here. I'm from South Florida. This would be all new card players. We're here at 2:30 in the morning and got the new cards. My brother tried to access code at several different facilities. We went to the main players club and I said that there's nothing they can do until the morning. Not a first great impression. read more

Disappointed. We have been to a fair amount of Hard Rock Casinos and have never been turned away with a minor to go to the Hard Rock Shop and/or the Hard Rock Café. We are not gamblers, but we do like the atmosphere of the café and going to the shops. Since we have a minor...we enter, and we keep walking until we get to the Shop or Café. When we are done, we do the same in the opposite direction. It is what we have been told to do, and always do. Besides, they have plenty of security cameras and are all over you like white on rice if you stop with a minor child anyway. But at this location...you can't even enter unless you are 21+. That's right...you can't even have a meal, nor shop...not even with an 18-year-old. I was informed it was because of how the entrances are and that this is the only location like it. Well poo! I guess it saved me some money and obviously, they don't care about making money...so oh well!!! My son was disappointed since he enjoys Hard Rock. I did go in alone and quickly bought a few T-shirts. My son had to wait in the so-called lobby that had zero seating...none! If it did have at least seating or a few chairs, I would have taken a little longer and probably bought a few more things. I guess they don't care about sales since they make so much off the gambling losers. So, if you are a person who frequents the Hard Rock Cafés or shops on your travels...avoid this one if you have minors and/or folks under 21 years of age. You're an adult at 18, but not here. Aside from this, after entering on my own and seeing the layout, I can see why they don't want minors in there. BUT...I don't understand why patrons perhaps 18+ (ADULTS) can't go to the café or shop...it's bizarre. And I don't understand why there aren't any chairs by the security points for folks to wait if they can't go in. There is plenty of free parking and there are public restrooms...HOWEVER, they are inside the casino and past the security guard. So if you have a minor (person under 21 years of age) that needs "to go", it's not happening here. If you wish to go to the shop, check the hours before you go. We had to go back due to the hours of the shop...they have odd hours. The facility seemed clean and we felt safe in the garage. The security guards were nice and apologetic...not their fault! The cashier in the shop was friendly as well. read more

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We enjoyed our visit at the Hard Rock. The staff was visibly working hard to keep the machines and area clean. They have a large selection of machines to choose from. They weren't too crowded which made it more enjoyable. We didn't hit the jackpot but we had a lot of fun! read more

Hard Rock Casino Cincinnati - Entrance - Casinos Near Me - Cincinnati, Ohio

I wouldn't waste your money playing table games the rules and how they treat people are shit . Me and my gf played for hours taking up two seats and being selective when we e would bet two hands and would be more then happy too get up if someone wanted a seat . Move tables and get told we have to play two hands or one of us stands and I say okay my gf can sit and they said you can't play unless your sitting like wtf is wrong with these people. Won't be back to this casino . Not worth the trip read more

Good: delicious steak Cobb salad. BAD: Leaving things off and when you try call back your sent to a call center for Hard Rock. They don't have a connection to the restaurant I ordered from. Had to travel back to location! They don't tell you they ran out of items until you go back! read more

Slots machines are like a 0% pay back. $100 to zero playing $1 a spin...poof it's gone. Video poker it's a miracle if you hit 4 of a kind. My favorite is when they have drawings. There are like only a few X members in the casino at the time during the drawing and they had to win a jackpot in like the last month. They drew like 5 names, one lady won the drawing twice and her friend also in the high limit slots won free play as well. So if you are an X member, won a jackpot and can qualify you have a REALLY good shot at winning so better go those nights. The center bar has limited beer options. Much better at the Hard Rock Cafe. If u live the smell of weed u will love this place. The parking lot to the elevator down to the casino u can get high just from the smell to your favorite 0% payback machine. If u go don't gamble, enjoy the smell of weed, and go right to the Hard Rock cafe get a burger because they are really good, turn around go back out the parking garage and drive to Miami Vally Gaming or Hollywood in Columbus. read more

This place was reccomended as a late night hang out while in the city. I enjoyed the drinks, the dealers were pleasant and I liked their hours. However, they need more live music on the weekends. read more

A really nice casino in downtown Cincinnati. Lots of slots, table, games, poker, hi steak games. Some great places to eat a - nice woodfired pizza place, a great Ramen place and a hard rock café inside. Really nice atmosphere, the dealers were very friendly. There weren't a ton of people there, so a lot of the tables were closed, it made it a bit crowded and my son couldn't get into play blackjack for about the first hour we were there. You would think they could open up a couple more tables probably. Lots of fun. read more

The casino is fantastic! Free valet parking, HUGE cassino floor with action everywhere and everyone was having fun. The hosts and dealers were all delightful and fun. Love the place! YouYU inside the casino! OMG you gotta try this place! Excellent Food! Excellent service (Maria) and when they offer a bowl of soup-better be prepared for Flintstone size bowl! Wonton Soup was the best I've ever had. Beautiful place to relax between playing some slots. read more

I was there 6/22 sat, on the casino floor around 9:30p. I was playing at the quad roulette area with 2 nonfunctional boards. At the first table I fizzled out pretty quick(the lady with the mask came in as break relief and I was gone quick). Fine. I went to the next table was doing well, then the dealer came in as break relief again. I told my wife this lady enjoyed killing me at the previous table. I hit my number and then she started giving me a hard time. At that point I decided to color up all my chips and leave. I don't ever want to play anywhere where the dealers are routing against me. That's why I tip when I'm up. read more

Hard Rock Casino Cincinnati - This is standard for me. $400 spin. $50 on 14/17/19/22/24/27 and another $100 spread out 31-36. Quarters and nickels they gave me - Casinos Near Me - Cincinnati, Ohio

They finally got rid of the Horseshoes! Jack was such a disappointment, but Hard Rock is bringing it on. Lots and lots of new machines, new carpet, new attitude. Focus on the consumer....me. Machines are friendly. Personally, I would like more table games, but hopefully they will get there. Slowly building up points (I'm not close to be a high roller) I am getting generous comps and giveaways. I love downtown Cincinnati but when my feet are giving out, I pop in here for a rest. And let's keep this secret to ourselves...parking is free. Short walk to Connector and I'm all around town. I do feed the machines going and coming, so I suppose it would be cheaper to pay parking. But I'm on a winning streak, so there's that. They still have the steakhouse, hamburger joint and pizza. And they are working on a new restaurant...don't know what it is but it's where Margaritaville used to be. Could have been announced, but I haven't heard. The rebranding is almost complete. read more

Hard Rock Casino Cincinnati - Love Firelinks - Casinos Near Me - Cincinnati, Ohio

Nice place to spend some time if you are in Cincinnati. It is newer and you can tell the inside is nice and clean and all the staff is friendly. I would totally come back. read more

Hard Rock Casino Cincinnati - Casinos Near Me - Cincinnati, Ohio

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this casino has been a welcome addition to the city. I am most especially impressed by the outdoor concert area. They really book some great ax and I put together a really cool layout. The casino has what you need, of course. I'm one of those folks who misses the Buffet, but unfortunately, those are out of fashion industry wide. Well worth a visit.. read more

System didn't take my Unity card. Two days of play and thousands in losses; none of my play in the system.

You Come To The Casino To Have Fun However Hard Rock Will Leave You Depress. It Take Forever To Get A Bonus. I Spent 300$ In 15 mins Playing Slots 2.50$ - 5$ Bets I Didn't Get Not One Free Game. I Tried Every Machine That Was Close To Me, I Lost 50$ In 6 Different Machines. A Guy Plays A Machine After Me His First Spin Was A Bonus Game.. They Say Play With Your Card However The Card Will Stop You From Getting Games Just To Get They Points. Hard Rock Is Hard Rocks For A Reason. God Don't Like Ugly read more

NO WONDER why there are so many HORRIBLE reviews! Here's mine: So we moved to the area a year ago. I have been going to Hard Rock Cincy almost every Monday this year. The amenities for gamblers are limited here. At every other casino nationwide, I get around $20-30/week free play and $25-50 food credit weekly also. HRC gives me $5 and $5! Then when you go talk to player services, they give me another $25 food credit only AFTER losing $200-300+!? Also THAT is a joke. The manager says "hold on" and they go in the back room for like 5-10 minutes and then finally come out to give you a few dollars. I have NEVER waited that long for a comp! And the manager guy there has ZERO CS skills. THEN....after waiting 2-3x to get a drink a the machines over 30-40 minutes, I timed them a couple of weeks ago. The machine tells you "drink made and on the way" THIS is after 30 minutes waiting. Then it never came 15 minutes later. This is in the smoking area where you NEVER see a drink waitress!! So THEN I had to leave my machine to go get a coke at the Sports Bar. Then they tried to charge me $3.00 for a coke. I tip $1-3 when someone brings me a coke...EVERY time FYI! I finally paid and asked to speak with the manager. Lisa Walker finally came and I explained. Then she gave me a # to call the next day to sw Nicole Jackson. NONE of their people have e-mails! ONLY phone #'s with NO VOICEMAILS!! Called Nicole...no ans and no way to LM....so ICB and asked for MAIN F & B director/VP and was transferred to Security...sw IAN (supervisor so he says). He had NO IDEA who I should speak to. Also had NO phone list of extensions (and he's a SUPERVISOR???). He was not pleasant/helpful either. Then told to sw Scott G.....and/or Sean Curtis the MAIN manager would call me to discuss. NEVER heard back from anyone and now it's been over a week! So NO ONE in management has an e-mail? Then NONE of them have voice mails that say "Hello this Scott G...the manager of my world....please leave a message and I wcb"?? HOW unprofessional/idiotic is THIS?? So between the extremely tight slots and lack of amenities from this mismanaged casino, I have decided to go elsewhere. I strongly suggest that you do the same. ZERO accountability from anyone and no real managers to listen to what's going on there. I am sure the people in high limit are getting great service. But the rest of the HUGE casino floor gets little/no service. What a freaking JOKE!!! read more

Stopped in today, stopped at the entry metal detector. Nice woman explained that I could not not come in or come back. Hardrock policy not state law she said. Very anti Second Amendment if that is important to you. A sad thing when they "welcome" Veterans on their website. And yes Viet Nam in the Navy should count I guess. Oh well, over the years my wife and I have probably dropped a few K here. No More however. read more