Update: After all that hassle, trying to cancel my membership, and them finally charging me with an…read moreextra month to cancel, they just emailed me claiming that my invoice is overdue. I wish I could give negative stars. Truly a stain on the industry of fitness.

Great staff, huge amount of workout machines/weights. Multiple gyms so there is always something…read moreavailable

I have been going to this gym since I was little. The amenities were always available like the…read moreoutdoor pool, downstairs jacuzzi, women's locker room jacuzzi etc.. Unfortunately since attending as an adult I have been SO FRUSTRATED with the gym. When I initially signed up I made it clear I wanted the family membership specifically for the outdoor pool because we have 3 kids. They got me signed up on a year contract and everything seemed fine. I went to the gym to workout and use the jacuzzi and found out then that there was no more jacuzzi AND the women's locker room one was still not fixed! I was pissed but moved on and didn't say anything. Summer comes and I had asked the front desk when the outdoor pool opens and they kept telling me "sometime in June"....end of June came and I asked again, now being told the outdoor pool is being fixed so it was closed for the summer!! (It's still closed by the way) THE WHOLE REASON I AM PAYING FOR A FAMILY MEMBERSHIP WAS FOR THE POOL!! So I asked if I could just switch to a single membership because my kids can't use ANY of the other amenities ( even though there aren't any). The indoor pool is barely ever available for open swim, so why would I have a family membership if they aren't even family friendly! They told me that wasn't possible. So I have had to continue paying a family fee even though I am the only one able to access anything. THEN, I moved to the Central Park location and it's the same there!! The indoor pool is NEVER available!! I just took my kids in today because the pool hours are Wednesdays 4-7.. CLOSED!!!! I am beyond annoyed with how they keep there gym! All of the "amenities " that they offer online aren't actually available AND they keep raising the prices!! I will NOT be renewing my membership once my year is up. This used to be the best gym in Spokane.

I love tennis, I don't love this gym. I signed a contract for $105. They raised the price during my…read more12 month contract to $155. No heads up, no notice. I canceled my membership. Apparently when new ownership took over they changed the contracts to state they can raise the price any time. In addition to this, they also removed 2 tennis courts. I agreed to pay $105 a month to have access to 4 tennis courts. They reduced the value I was receiving and raised my price. $155 was not in my budget and I expressed this to them. They did not care. After I canceled they charged me again. I wasn't going to write a review but after receiving a collection bill in the mail, I feel I must let people know that this IS NOT A PLACE YOU SHOULD DO BUSINESS WITH. :) Have a good day. Oh also, their sauna is disgusting like they haven't cleaned it in 15 years...lol Pool is closed often.

Visiting from LA for 8 weeks. I messaged Chrome from their website for a month membership, Brooke…read morequickly, nicely and professionally offering me a month membership at a very reasonably price. The first evening I was there, Brooke introduced herself, chatted, made sure if I had any questions to just ask. Every staff member I've interacted with has been accommodating, polite and eagerly willing to assist with any demo of equipment I wasn't familiar with. I'm an average gym guy, in shape 66yr old been worked out my whole life, just wanting to keep in shape. This gym is full of younger men and women, some in incredible shape, yet the vibe of the gym made me feel comfortable and not out of place. In my 35yrs in LA I've been to a lot of gyms, I find Chrome far above in quality, equipment, staff attitude and helpfulness. They are a bit pricey but it's a serious gym and well worth it. It's not a premadona gym, it's for people who want to get out of a gym what they put in! For those of you here that have left negative reviews, I'm sure, like most, there's been some bad experiences like any place, some due to ones own expectations and behavior and attitude. Remember; you need a good attitude to get our of life what you expect and are willing to put in, same goes for a gym. suck it up! : )

Clean and elevated gym. The equipment is top-notch, with great cardio options…read more I recommend it to anyone looking for a gym that needs an elevated experience.

I have been going to the lab since November 2013 and it is by far one of the best gym's I have ever…read morebeen a part of. I have been active my whole life playing sports through college and being in the military as well so I have done some great workouts in my life with some amazing trainers and gyms so I don't say what i am about to say lightly. The classes are great for both conditioning and strength. The atmosphere is amazing too. Everyone is encouraging in the classes and pushes each other to reach their max potential while working out. Luke is extremely knowledgeable and knows how to get the most out of you while you are in the gym. His trainers are amazing as well and do a great job adjusting to each individual at the gym's strengths. It is nice for me to know that I will be coached and corrected to proper form and told to go down in weight to make sure I am not hurting myself and getting the movement right. I had never done really anything with kettle bells so this was all new to me so the coaching has been great from all the trainers at The Lab. I look forward to times I go there because I know I will pushed to my max and never forced to do a movement that hurts me because they are great at giving you a variation or something different to do in place of that movement. I highly recommend trying out a class and signing up.

It's been just over a year since starting at the Lab. Luke has a strong business going. The…read moretraining is hard but worth every minute. Variety is great and I am stronger than ever since going. Love having the same trainers and knowing what to expect. This gym gives me everything I need to feel stronger and get a great workout in every day. Lots of class times available. Looking forward to our new location this spring.

Lots of equipment and pretty clean. There were no shower hooks in either the women's or the men's…read morelocker room, so guests had to get creative with how to store their towels/change of clothes.

Keeton was awesome, professional, and welcoming! The rates…read moreare affordable and the facility is nice!

We enjoy this club tremendously! The 1910 restaurant is a nice place to enjoy the delicious…read moreofferings on the menu and the activities plentiful and varied. The gym is first rate and easy to use and work out! A great club!

We LOVE the Spokane club! I have been a member since I was a child. I now am a member with my own…read morehusband and children. We love the childcare, events, the gym/fitness areas, dining, and hotel. The club is a beautiful historic building that holds many of my families precious memories!

Generally a pretty good gym -- I scoped out Anytime and Planet Fitness and a couple others before…read morelanding here. Tons of equipment, friendly staff, and a pool and Jacuzzi. Not always the cleanest or most thoroughly repaired, but usually adequate.

My husband had an injury and we had to cancel his membership. He couldn't physically go in so they…read moretold me to mail in a letter that they sent me. So I had him sign it and I sent it in. Over a year later, I get a call from a collections agency. They sent Over $100 to collections. But I had canceled the membership? So I called and they "never received the letter!" on top of that they actually had been charging my husband's business account for the membership for months and months. Somewhere along the lines our accountant noticed and ended up putting a block on them. I called them and excuses and then they said I can dispute the collections agency but they wouldn't list charges. It's a gym that is full of scammers and liar. also wanna make note that my husband literally fell off of 14 foot trailer onto his back and couldn't get to the gym because he had a really bad injury. Yet they made it an issue. That's where the problem is! They know how to make people stuck with their membership. It's corporate greed. If they actually put their money into the gym. We were members since 2014. But after the stunt they pulled, I will never go back. I could excuse their fees and they're ridiculous stuff for a while but the moment that we were desperate and needed them to cancel it, they pulled that and then refused to refund us any money after they "never received the letter." We threw away over $300 because of their mistake. Terrible people. TERRIBLE also, a few years back when I returned from Africa, I was vulnerable with a trainer because I've gained 10 pounds when I was away serving as a missionary. And he made fun of me in front of all his colleagues in hopes that I would buy his training. He was quite overweight himself! But he humiliated me to manipulate me to buy his program. Thank God, I have a backbone and couldn't care less. But I still stayed despite knowing that their trainers were jerks. I don't know why! I should've left then. But now I'm sharing this in hopes someone reads it and decides not to go to this gym. They're all scammers.