Update: After all that hassle, trying to cancel my membership, and them finally charging me with an…read moreextra month to cancel, they just emailed me claiming that my invoice is overdue. I wish I could give negative stars. Truly a stain on the industry of fitness.

Great staff, huge amount of workout machines/weights. Multiple gyms so there is always something…read moreavailable

I have been going to this gym since I was little. The amenities were always available like the…read moreoutdoor pool, downstairs jacuzzi, women's locker room jacuzzi etc.. Unfortunately since attending as an adult I have been SO FRUSTRATED with the gym. When I initially signed up I made it clear I wanted the family membership specifically for the outdoor pool because we have 3 kids. They got me signed up on a year contract and everything seemed fine. I went to the gym to workout and use the jacuzzi and found out then that there was no more jacuzzi AND the women's locker room one was still not fixed! I was pissed but moved on and didn't say anything. Summer comes and I had asked the front desk when the outdoor pool opens and they kept telling me "sometime in June"....end of June came and I asked again, now being told the outdoor pool is being fixed so it was closed for the summer!! (It's still closed by the way) THE WHOLE REASON I AM PAYING FOR A FAMILY MEMBERSHIP WAS FOR THE POOL!! So I asked if I could just switch to a single membership because my kids can't use ANY of the other amenities ( even though there aren't any). The indoor pool is barely ever available for open swim, so why would I have a family membership if they aren't even family friendly! They told me that wasn't possible. So I have had to continue paying a family fee even though I am the only one able to access anything. THEN, I moved to the Central Park location and it's the same there!! The indoor pool is NEVER available!! I just took my kids in today because the pool hours are Wednesdays 4-7.. CLOSED!!!! I am beyond annoyed with how they keep there gym! All of the "amenities " that they offer online aren't actually available AND they keep raising the prices!! I will NOT be renewing my membership once my year is up. This used to be the best gym in Spokane.

I love tennis, I don't love this gym. I signed a contract for $105. They raised the price during my…read more12 month contract to $155. No heads up, no notice. I canceled my membership. Apparently when new ownership took over they changed the contracts to state they can raise the price any time. In addition to this, they also removed 2 tennis courts. I agreed to pay $105 a month to have access to 4 tennis courts. They reduced the value I was receiving and raised my price. $155 was not in my budget and I expressed this to them. They did not care. After I canceled they charged me again. I wasn't going to write a review but after receiving a collection bill in the mail, I feel I must let people know that this IS NOT A PLACE YOU SHOULD DO BUSINESS WITH. :) Have a good day. Oh also, their sauna is disgusting like they haven't cleaned it in 15 years...lol Pool is closed often.

Clean and elevated gym. The equipment is top-notch, with great cardio options…read more I recommend it to anyone looking for a gym that needs an elevated experience.

I can't rave enough about Chrome! My husband and I have been to many gyms in and around Spokane and…read morethis is hands down the cleanest, well maintained equipment and nicest staff. We've been going to this gym for 3 years and love everything about it. The atmosphere, the cleanliness, the equipment and people. The selection of equipment is elite! I've also done their PT and the coaches are amazing! Coach Ally is hands down the best! I highly recommend this gym!

I have been going to the lab since November 2013 and it is by far one of the best gym's I have ever…read morebeen a part of. I have been active my whole life playing sports through college and being in the military as well so I have done some great workouts in my life with some amazing trainers and gyms so I don't say what i am about to say lightly. The classes are great for both conditioning and strength. The atmosphere is amazing too. Everyone is encouraging in the classes and pushes each other to reach their max potential while working out. Luke is extremely knowledgeable and knows how to get the most out of you while you are in the gym. His trainers are amazing as well and do a great job adjusting to each individual at the gym's strengths. It is nice for me to know that I will be coached and corrected to proper form and told to go down in weight to make sure I am not hurting myself and getting the movement right. I had never done really anything with kettle bells so this was all new to me so the coaching has been great from all the trainers at The Lab. I look forward to times I go there because I know I will pushed to my max and never forced to do a movement that hurts me because they are great at giving you a variation or something different to do in place of that movement. I highly recommend trying out a class and signing up.

It's been just over a year since starting at the Lab. Luke has a strong business going. The…read moretraining is hard but worth every minute. Variety is great and I am stronger than ever since going. Love having the same trainers and knowing what to expect. This gym gives me everything I need to feel stronger and get a great workout in every day. Lots of class times available. Looking forward to our new location this spring.

Lots of equipment and pretty clean. There were no shower hooks in either the women's or the men's…read morelocker room, so guests had to get creative with how to store their towels/change of clothes.

Keeton was awesome, professional, and welcoming! The rates…read moreare affordable and the facility is nice!

We enjoy this club tremendously! The 1910 restaurant is a nice place to enjoy the delicious…read moreofferings on the menu and the activities plentiful and varied. The gym is first rate and easy to use and work out! A great club!

We LOVE the Spokane club! I have been a member since I was a child. I now am a member with my own…read morehusband and children. We love the childcare, events, the gym/fitness areas, dining, and hotel. The club is a beautiful historic building that holds many of my families precious memories!

Nice place to workout! Shoutout Tevin and Keith, very kind guys with lots of energy! Will…read moredefinitely come back!

When I cancelled my membership, there were no questions asked and the reason the staff member put…read moredown for cancellation was "Not Using". This is pretty much typical for the gym where the staff is generally generally checked out. I use the gym regularly btw, but I plan to move to the Y. The gym has a lot of outdated and broken equipment and they seem to just get by repairing some things when others break. Treadmill, elliptical, strength training machines. The reason I left was that I got tired of the aquatics being unavailable. The steam room was down for close to 6 months. The pool has been without heat for at least a month now and the spa is hit or miss as to whether it is working. Is it possible that they are cutting costs by turning off certain things that need heat to save money? Just a cynical guess. Even the drinking fountains don't put out cold water, only tepid. (By the way, it would be so nice to have bottle fill stations) There are many cleanliness issues that seem to come and go, showers and pool area come to mind. At least with the pool so cold there is a better ratio of water to hair since people aren't using it as much. I really wanted to share this with management, but I guess the staff forced me to come here to leave my thoughts.