I work in Statesville and next door to your filling plant, there is a Hardee's which shares a building with a Times Convenience Store. Over the years, I had lunch there many times and generally hated it because of the lack of service. Food is pretty good however and I really like their jumbo Chili Dogs.
Case in point, on one occasion, I pulled into the normally slow drive through which it was and ordered two Jumbo Chili Dogs and finally got to the window and paid my total. I waited and waited at the pick up window for close to 10 minutes and still no dogs. I had to get back to work for a 1:00pm conference call so I ended up driving off even though I had already paid for my lunch.
When I called back and asked to speak to the manager he asked "Didn't anyone tell you we were out of Chili and having to heat up a new batch" Obviously not.
I drive by this location several times a week on my way home from work. Have never stopped because dinner was awaiting me 20 minutes down the road. Like the one in Statesville, this one is also associated with a Times Convenience Store.
Day before yesterday was different. Was originally scheduled to work from home but was asked to come to the lab to give a tour. They showed up around noon and gave them a tour and the SVP and Engineering Dept gave them a tour of the facility.
Finished my part and finished up some paperwork and went back home around 1:40pm. Traffic was heavy and Apple Maps directed me to take one o the alternative route which put me in front of this Hardee's a little after 2:00 pm. At this time, I still had not had lunch so I decided to give them a try.
Went through the drive through and what a contrast. Service was quick with no problems and after I ordered and proceeded to pay, I had to wait only a minute or so for my order.
Rather than take it home, I found a place to park and ate it in my little Audi.
The Chili Dog was excellent. Nice and plump and not overcooked as I have occasionally got in the past. Nice snap and the chili was great with great taste and texture.
Excellent experience to the point where I even went back yesterday to try one of their Sour Dough Burgers and it was excellent as well.
Wish other Hardee's locations could learn from this one. read more