I called the company after seeing the van on biscayne and made an appointment with the office…read morestaff. The woman was very kind and got me set up to meet with Andres. I rearranged mine and my husband's schedules to be present for his arrival between 11:30am-12pm on 2/7/25. My phone was on silent but my car was in the yard and we were anticipating his arrival. He texted me at 11:31 saying he was here. He attempted to call at 11:38. He did not get out of his car, come in the yard and knock on the door. The office called me 8 minutes after his call (he said he had "been here a while", but it was only 7 minutes). I told her I was here and let her know I was on my front porch looking at his car. I waved at him and hung up with her thinking she would text or call him to look at the porch about 25 feet away. Instead he pulled off. I yelled for him and even went into the street. I then hung up and called him and told him I had been here the whole time and asked him if he would circle the block and return. I also informed him that he should have knocked on the door prior to leaving. He then gave out a VERY AUDIBLE sigh (as if I was bothering him and not a prospective client). I was shocked to say the least. What company employee does this to a prospective client? I then told him if it was a bother then that's ok. He said "ok thanks" and apparently kept going! Wow. This is one of the rudest and laziest interactions I have had with a front facing company employee in some time. I thought management should be aware that this occurred and emailed them so they could consider how their client facing employees communicate with prospective customers. As a business owner myself, I would be appalled. Both of the women who called me were very kind and professional. However, I cannot say the same for Andres. If this is how Mr. Wood treats their customers, I would be afraid to use their service at all. I would also share this experience with my neighbors and friends. Andres also sent me a patronizing text stating "it would he would have appreciated the heads up if I wasn't going to be available. I think I would have appreciated the heads up if he wasn't going to even take the time to get out of the car. Would not recommend.

I had an excellent experience with Andres. I found them on yelp and I'm glad I did. The prices are…read morefair and the customer service is excellent. Communication is everything to me and luckily with them as well. Everyday they said they would be there they were there on time. They work neat and clean up after themselves. I would use them again and highly recommend them to anyone interested in doing anything regarding wood floors.

Well, to start off my experience with JZ Star Flooring, Jaime (owner) and Company was hands down…read moresmooth and on point. Their professionalism was pinnacle from start to finish. I've dealt with many contractors over the years but Jaime and his group of guys were always respectable and kind in my home, always with a smile , on time , caring , clean and easy to communicate when I needed. They always showed up on time and finished the job even well before I imagined.I had a beautiful wall of large tiles put together so seamlessly that you can not even tell their is a grout line! Perfection. I am very happy and glad to have met Jaime as in the near future I'm going to ask him to install a floor for me because his work proved to me that they are excellent. Jaime also warranties his work which I feel good about. Jaime turned out to be a really sweet guy who is Not greedy but more of the type of person to make you happy first before anything ! If any of you reading the review need me as a reference ask Jaime and I will call you to give my reference. Don't hesitate to use this company the job will be done right and the cost is fair. He also answers phone calls and texts and doesn't keep you hanging. Another thing is that even though Jaime is an acquaintance he is such a good hearted guy if he called me out of the blue and needed help I probably wouldn't hesitate. So there you have an honest real live person review. Hope y'all get some good work done and I hope with this review Jaime doesn't get too busy to install my new floor. Thankyou , Paul 5 Stars!!!

We had such a great experience with JZ Star Flooring! They are so professional, responsive, and…read moreefficient! The carpet runner they installed on our stairs looks beautiful and is exactly what we wanted! Will definitely be using them again for any of our flooring needs!

I hired Elite Pro Flooring to do my floors in my home! The owner Rob came out and talked to me and…read moregave me a quote in person. He showed up on time with many samples to choose from . From the moment he walked in I knew this company was for me! His professionalism and knowledge is spot on. Not only was the quote within my budget , Rob took the time to explain to my wife and I the process from start to finish. He assured us that we would be happy with the end product, and am I ever! My floors are amazing and I can't say enough good things about this company. The job was complete on time and on budget. No hidden costs at the end. He delivered what he said and for the price he quoted. Even though he said if I ever need any repair work done he would come back, I 100% know that will not be necessary. The name Elite Pro Flooring says it all. After my floors were complete they even installed new baseboards to match the new floors. I love to give credit to companies who stick to their word and stand my their product, and this my friends is Elite Pro Flooring . Give them a call you will not be disappointed. Thanks again Rob for making my home beautiful.

Elite came in and did an amazing complete remodeling of our guest bathroom…read more Floor to ceiling change! The entire crew was very professional, courteous, and finished the job on time. These guys do not cut corners. They took great pride in the detail of their work. I HIGHLY recommend!!

We had vinyl flooring installed throughout the second floor of our home and custom vinyl stair…read moretreads done by Sawgrass Floors, and unfortunately, the quality of the work has been deeply disappointing. The flooring in my daughter's room is buckling, and the custom stair treads are cracking due to improper installation. The stairs squeak terribly, and all the mitered corners of the stairs are loose and coming apart. I have been incredibly patient, waiting for over a year for Sawgrass Floors to address and repair these issues. Despite multiple attempts to contact them, they are no longer responding and appear unwilling to stand behind their work. This has been an incredibly frustrating experience, and I regret choosing Sawgrass Floors for this project. I cannot recommend them based on the poor quality of the installation and their complete lack of accountability or customer service.

All the good reviews that you may see on this store were installed by me and my team, but after…read moreanother $17k plus hit I quitted! I worked for John for over a decade and after 13 years I cant take no more! Im writtting this review to warn future customers that the money he used to pay for your floors is gone! What he does is this: he will take your deposit, tell you that it will take weeks to get the product, Use that money to pay other things, hope that a new customer will come and give another deposit to pay for your product, but when that didnt happen he would hold on to my money and use that to pay for the product, and when it was time to repay me, he would cut part of it and push to "next payment"! By doing that the snowball rolled to more than $30k and now that he doesnt have that "bank" along him, be careful! I thought he was an honest man, even going against what a lot o people say about him, but after what he did last time (holding $17k from a job done at the JCC Pembroke Pines.)saying he will have to repay for a job done in August that a glue failure resulted in replacement of 1200 feet, which he tried really hard to blame me (when we both know he changed the glue we being using for more than 7 years to a glue $20 / a bucket cheaper to "try it out"). I even knowing it was not my fault said...its ok, ill replace the floor, but pay me for what you own me from last job, well he didnt! It was just an excuse to hold my money which he spent it already! So again....be careful, im not there to help pay for your material anymore!

New Heritage just installed LVF floor throughout our new home in Boca Raton. I cannot praise them…read moretoo highly. I'd give 6 stars if I could. Everything, from Mark, to the installers, to the flooring result, was perfect. Shari S.

They don't put completion dates on contracts. That's terrible for anyone who needs to get a job…read moredone in a timely manner. I believe we dealt with a Mark Sexton? We were disappointed to say the least because we were going to do 2000 sq ft at the very least in wood. There was another person who gave two stars in their review- one star is most accurate. I put 3 stars down to avoid an argument. I felt uncomfortable. Customer service should be a priority. Oh well!

This company was provided to us by the manufacturer and retailer Floor and Decor…read more At the time, everything seemed all right. However, after a full season, we began seeing buckles and waves in the floor. Guess what? They refused to even inspect it. Floor and Decor sent out an inspector who blamed water damage.. on an LVP floor...which is supposed to be water resistant.

Just had whole villa done by Spears and they did an excellent job start to finish. Gave me a…read morereasonable quote to lay down waterproof vinyl. They were there on time and Roberto, their worker, was excellent. He always went the extra step and the professionalism shown in the completed job was a real "wow" factor. There are a lot of flight by night people in this business and it sure pays to get seasoned veterans to do the job.

Larry's installers just left and I can't stop smiling. My new floor is absolutely gorgeous. I live…read morein a new 1200 square-foot villa and the developer put tile floors throughout the house, as a result, my home had a very sterile feel to it. With Larry's guidance, I selected a beautiful luxury vinyl, which matches my home perfectly and gives it the warmth I was looking for. I'm very glad I found Larry's tile and carpet, the quality of my floor and the affordability made it a perfect choice.

Fabulous experience with Larry's team and Harvey did a great job with the installation. Larry is…read morejust a nice guy and professional and easy doing business with. Highly recommend him.

These guys fixed my condo while I was away. They worked with me to get the floors replaced, painted…read morethe entire unit and arranged for a cleaning crew to clean it afterwards! Well above and beyond. Also, I kept changing the date on them and had to wait 2 months from the initial install. Great to work with!

i've used top-notch multiple times. As well as recommended them many. This job posted here was a…read moretwo bedroom two bath house. Joshua kept me informed every step of the way. He always let me know the things I needed to get. It was a pleasure to work with him, in this day and age when nobody calls you back or answers your phone call. He was on point... I strongly recommend him and his team.