Dr Myers provided excellent professional and personal care for my recent dental needs. I appreciate…read morehis time explaining the procedure and am very pleased with the results. Miranda has also been very helpful working with insurance on coverage. Would definitely recommend him for any Endodontic needs.

I was referred here for a possible root canal. However my tooth was too far gone. They took a…read more3-D X-ray and gave me a copy. They also sent all of the info back to my dentist, same day. These people are very nice and they got me in the same day I called. I hope I never have to see them again, but if I have another issue, they will be tops on my list.

VERY pleased with Dr Hallum and staff -- especially Miranda!…read more Have you ever been so pampered at the dentist? Blanket, pillow, music selection. But wait -- the best is the chair -- massage!

I don't typically leave negative reviews, but I feel this experience should be shared…read more I came in for a scheduled cleaning and filling appointment and was later informed the filling would actually require a root canal. The hygienist rescheduled my cleaning so I would not have to wait an extended period after the treatment plan changed. At checkout, the front desk told me the hygienist was not allowed to make that change and that I would be charged a same-day cancellation fee. When I questioned this, I was called argumentative and was refused the opportunity to speak with a manager or someone else in the office. Another patient in the lobby overheard the conversation and made a comment that I had done nothing wrong and the girl treated her similarly. I completed the patient survey and requested a call back to discuss my concerns, but never received a response. I ultimately decided to get a second opinion, and I'm glad I did, as another issue was identified that had not been brought to my attention during my visit. The combination of poor communication, lack of follow-up, and concerns about my overall experience is extremely disappointing. I hope the office takes this feedback seriously and works to improve the patient experience moving forward.

I had a bad tooth ache and called the office for help. Two hours later, I was in the chair…read moregetting evaluated. A specialist was recommended to eval and correct my issue. I go in tomorrow. All personnel I've encountered have always been polite and knowledgeable. I Recommend this dental practice without hesitation. A time to rate a business is see how they respond in time of crisis. These folks did.

This is the worst run dental office that I have ever been to. I had an appt this morning at 8am,…read morereceived reminders on last Friday and again this morning. as I arrived this morning at 745a, I received a call from the office that they needed to move my appt to 8:30a I like most people have a job. I just met Raymond the office manager and he told me to leave. Unbelievable customer service for a business that used to be the best in Boerne. I hope that the new owners of this office sees this message and trains the staff on how to treat their loyal patients. Raymond doesn't have a supervisor, at least he wouldn't give me a name. Do not take your business here.

On 12-12-24, we paid Family Smiles over $14,000 to fix my sons teeth. Its now 1-7-26 and the…read moreservices were never completed because Dr. Carlson moved and the new dentist refused to finish the work.

I have a fear of dentists because of childhood trauma so i didnt take great care of my teeth. One…read moreof my tooth had some fragments break off so i had to get it fixed. I called got an appt pretty quick and i gotta say Mr Carlson you did great other than the numbing needle pokes which werent bad i felt nothing just a bit of pressure. Now thats what i call a great experience. He explained everything and was cery professional. And the filling was done in no time. His helpers are very nice and professional as well. I will defenitely be coming back with my family and our dental needs thank you so much!!!!

These doctors go above and beyond to help make your smile shine. I came in with a difficult…read moresituation, and left so happy with my results.

Great first visit today for a cleaning. My last dentist dropped me due to refusing X-rays while…read morepregnant. Dr. Tran was super kind and understanding and gave me an excellent cleaning. I love how the dentist does the cleanings vs a hygienist. Only complaint is I wish they opened earlier so I could go before work.

This is by far the best dentist and the most honest and great work I am driving from Georgetown…read moreTexas just to go back to him

I continued to pay out of my pocket for dental care from this place, even though I was seen through…read morethe va for free. When my husband was in the hospital, they even sent flowers. Every one is so friendly and polite. They always call us by our names.

My family has been going to Leon Springs Family Dental (LSFD) for close to 20 years. LSFD doesn't…read moreaccept my insurance. (It's always best to review your policy and the dental office policy pertaining to certain group insurances prior to having any dental proceedure done). While I was disappointed that my insurance wouldn't be accepted... I knew if I wanted to continue going there ALL COSTS will be out of pocket. Guess what? I don't care. I can go elsewhere and pay MUCH less... through insurance. So why don't I do that? Because I've always received excellent service, and a gentle touch by caring dental professionals at Leon Springs Family Dental. For me when it comes to my family and myself I will always demand the VERY BEST. Dr. Cherie and her staff definately meet and exceed such criteria. Bottomline... If they make me smile, they can do the same for you. Remember: You Are Beautiful!

Calling to make an appointment was interesting. I guess they have a call center person that answers…read morefor all offices, but for some reason doesn't answer the phone after 3pm even though it says their offices close at 5pm. I've tried calling twice after 3pm and no one answers. I also got about 5 reminders of my appointment leading up to the actual visit. When I walked in, there's a clipboard that says to sign in, so I did that while the girl behind the desk sees me writing my name down. 10 minutes go by without her acknowledging that I signed the clipboard. Not to mention, another patient walks in and another front desk person says "you don't have to sign in, I'll just check you in myself". So I stand in line after them and when it was my turn, I say "I signed in on the clipboard but it doesn't seem like anyone is checking that". She asks me for my name and checks me in. I get called back shortly and Debbie sees that I'm pregnant and says "you're pregnant?" ... so I made this very clear when I called to make the appointment, as well as when I called to confirm the appointment. I also wrote in the online questionnaire about a month in advance. I'm guessing they don't read that because Debbie was surprised. She then asked me if I had medical clearance from my doctor. So I told her, "I was never told I needed anything from my doctor when I called to make my appointment and told them I was pregnant. Also when I filled out the questionnaire, no one called to tell me I needed this. It would've been nice to know since I was at my doctor's office this morning." I ended up sitting in the office for over an hour and ended up not having any work done at all. They kept me waiting until i decided I would just come back for my cleaning and filling. Then Debbie said "your doctor said it'll take up to 24 hours to get the form back". Then why am I still waiting here if you knew that? I'm wondering how long they would've kept me if I kept sitting there without saying anything. When I finally came back for my actual cleaning and made appointments for my family, they will bill EVERYTHING UNDER THE SUN. They didn't even touch my one year old daughter's mouth, and even after insurance, I still had to pay almost $100 for them to just look at her for 2 mins. I understand children can be difficult, but when I got the bill and saw every little thing they billed, I will not be back.

I was charged for the temporary crown and then I was charged for the permanent crown…read more Then my tooth broke off in half. As she was working with another tooth.