Update on my review for being ripped off. I found out that my car had a fairly new radiator. Most…read morelikely the radiator was leaking fluid because the belt was causing damage to the upper radiator hose. So we got ripped off for the radiator in addition to them claiming we needed a new water pump and upper radiator hose. Beware! Stay away!

Mack's Garage on Dorchester Road in North Charleston is a great place to go for all things quality…read moreautomotive repairs. They are reliable and consistent in their level of customer service. The staff here is very skilled and efficient at getting everything ready.

Be mindful of this place, they will charge you for things they did not do and that are not the…read moreproblem. I advised them i had warranty, and they ended up telling me i needed another motor they contacted my warranty company and my warranty advised them of what to do and the progress stopped . I had to pick up my vehicle and take it to Cadillac problem was a broken valve spring.I asked them previously if they were sure it wasn't the valve spring . They confirmed it was the motor. This place is a ripoff DO NOT TAKE YOUR VEHICLE THERE!! Im posting this review everywhere i can because they will rob someone if i don't.

I have used HATS for all my vehicles for over 15 years. Andy and Buzz are the best. Same day…read moreservice many times. I recommend them highly.

We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

Addison is my go-to mechanic from now on and here's why: He is a genuinely caring and kind-hearted…read moreperson -- and he does this work because of his own experience with mechanics. He thought getting your car fixed shouldn't be an inconvenience and cost an unreasonable amount! He loves helping people, knows his stuff, and does his research. My motor blower was out and he replaced it for me this evening. He figured this out by asking me questions over the phone and I was relieved. Listen to this: The two mechanics I called prior to him wanted to charge me $140 diagnostic fee first, and they too were one-man mechanics. I'm glad I found Addison.

Not reliable and ran off before the job was finished. The car was not put back together and now I…read moreneed to have it towed somewhere to get repaired and who knows if he did anything correctly because it is not even able to start now.

Nothing elaborate going on here. Just two guys in a parking lot next to a gas station fixing cars…read more They have saved me so much money. Want to Auto experts on the other side of goose Creek and they misdiagnosed my car. I don't think they must diagnosed I think I was a money grab. But I came to this guy got the truth there was nothing wrong with my radiator and I had a busted pipe that spit water on cylinders causing them to malfunction. The guys at Auto expert told me I needed a Catalytic converter. I've been to these guys at least four times since. I think they do work for the dealership next door also. They will have your car ready within the day and they are so inexpensive. Even if you don't live in the area it might be worth the trip. Just old school guys that will fix your car and not try to get all in your pocket. They do all my work. God bless them.

After getting the outrageous price quote at the new Firestone in town, I decided to take my car to…read moreMike at GC Auto and Radiator. My wife had her car worked on by him last year and he did a great job for a reasonable price. He gave me new brake pads and fixed the rotors, for only $120, which was $40 LESS than what he originally quoted me. This was around $400 less than what Firestone quoted me. He's honest, won't jerk you around, doesn't try to sell you more than what you need, and does great work. It's just him in the shop, so he can get swamped at times, so you have to call him just to see how things are going sometimes. HIGHLY RECOMMENDED

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.