I have been writing various places through my bridal experience. I feel so sad giving this place 3…read morestars. The inside is BEAUTIFUL and the ladies, that work there are so kind. I came here, looking for a veil only. Originally, they were not even going to let me try on my dress with the veil because I did not purchase my dress there. We tried to be understanding, but there was literally nobody else in the store that could've possibly seen my dress. We even asked if we could just try it on in the fitting room so that no other customers would be able to see it if they came in. The girl working went and asked the owner and she made an exception, Which we were very grateful for. But then my veil was ordered wrong:( I was very in love with one veil, but the length of another. They told me since it was the same designer they could basically combine the two. We double triple quadruple checked and they reassured us. It was possible. I even checked over text message, They reassured me again. It would be correct. My veil showed up indeed, NOT correct. They didn't really take responsibility. They blamed the website for the error. I kind of expected since it was a designer for them to call or message the designer directly, to be entirely positive since I was told it had never been done before. The only options to fix it that were given to me, were basically to receive a refund, take the incorrect veil home or purchase a new one. No discount was offered. No compensation. Mind you, I waited 4 weeks for my veil which I know is awesome turn around time. BUT I did let them know that my wedding was very soon, and they assured me the correct veil would arrive in time. Now I am practically out of time, with no veil. Again, the store is very pretty from what I saw, they have beautiful dress dresses. But I am a little annoyed at their lack of accountability and problem-solving.

I called to get an appointment and they wouldn't even see me, wedding is 5 months out. They stated…read morethey didn't have simple and silk dresses, but looking at their website that is obviously not the case.

We didn't have a good experience with the service, the lady working told me I wasn't going to find…read morea dress in time, and to kiss doing bridals goodbye. We got to the appointment early and asked to look at the selection - there wasn't a good selection for me. Everything was 5x sizes too big & not a lot of dresses to pick from. We told her after seeing the selection - we weren't interested in trying anything on and we wanted to cancel our appointment. She asked to see my dress inspo, so when I showed her the dress I wanted, she laughed and told me that the store had "invented" that dress, but had to make changes to it. In my mind, you don't have to make changes to a dress you invented - you have to make changes to a dress that you copycat so you don't get in trouble from the original designer. After all of this, she told us we would still have to pay a $50 fee even though we showed up an hour early, and weren't interested in anything. Mind you, there was no one in the store other than us. I have never written a yelp review before, but this interaction put a bad taste in my mouth & tainted what was supposed to be a good experience. I would recommend going somewhere else if you are wanting a better selection and service.

LOVED my experience here. Kennan was so fun to work with and so incredibly patient, too! I've been…read moreto some other bridal shops before, and while none of them have been terrible, this was probably my favorite experience. First of all, I called at maybe 3:30 on a Saturday to see if I could just come in and look around. They told me they had availability at 4pm. They closed at 5pm, but I had no idea until it was well past 5 and I asked them what time they closed. They did not rush me at all! I was a little back and forth on my top dress. Plus my mom wasn't there, and she wouldn't let me commit to it without her there. They were totally understanding and let me schedule another tentative appointment that next Monday. (They even let me FaceTime my mom and take pics of the dresses I had on). When Monday morning hit, my mom wanted me to try on some other options, so we hit another shop before going back to The Bride's Shop. I found a dress I absolutely fell in love with, but wanted to try on that first dress again just to be sure I could commit. Before we could even head back to the Bride's Shop, they called me and asked if I wanted to come back in, and had the dress ready to go when I got there! My mom, however, spotted the same dress I fell in love with at the first store, and they let me hop from one dress to the other as many times as I wanted in order to decide. Kennan was so patient and helpful! She put multiple different accessories on me so I could get the full effect. I would highly recommend going to the Bride's Shop!

In December of 2006, my boyfriend of 8 months proposed to me on Christmas Eve. I can't say I didn't…read moresee it coming: we had been discussing marriage for the past 5 months, and I had already been semi-planning the wedding secretly. I was just waiting for the ring like a racehorse waits for gunfire. Now I could finally contact my chosen vendors and taste some cake. The problem was that I had been looking for months for a wedding dress that would satisfy the desires of both my inner child, with her fairy-tale inspired princess-dress dreams, and at the same time my current, more refined fashion appetite that channeled such icons as audrey, jackie, every Prada thing ever made. Further, I wanted to find a modest dress that I could wear to get sealed in a Temple, which is believed by my church to be a highly sacred House of God for those non-Mormon's out there. Well, after much searching I had at least made some solid decisions: No sequence, pearls, lace, or any embellishments. I wanted to focus on the quality of the fabric, lines, and construction of the dress, and I didn't want the integrity of these key elements to be compromised by gaudiness. I wanted pure silk. I wanted beautiful ruching. I wanted mermaid style, old hollywood elegance. And I wanted it all under $3,000. Preferably under $2,000. That's where Penny, the dressmaker behind "Penelope's" came in. She was referred to me by the same highly trusted source who recommended my photographer. Going to see Penny for the first time, I felt like I was Cinderella going to her fairy godmother with a pumpkin and some rats. I was sure I would get laughed at for my unrealistic desires, and talked into a standard, boring, mormon cut-out of a dress (read: t-shirt style short-sleeved top, puffy A-line skirt. Buttons down back. Long veil.) I was all but shaking. But that was not the case! Penny listened and took notes, and even presented me with a book of silk samples to choose from. She sketched out the dress with my direction, and then quoted me a price that almost took the wind out of me. I wanted to shout from the rooftops- "The Church is True!!!!!!!!!!!!!!" (Also, a Mormon reference. Sorry.) And so my perfect dress was constructed. The end.

I had never considered getting my wedding gown custom made until I started shopping for one. It was…read morea nightmare. Dresses I loved had miserable prices, and most of the dresses just weren't "me." When I went to Penelope's I showed her a few picutres and we worked from there. Penny is very talented and will go any direction you'd like. I got soooooo many compliments on my dress. Everyone said it was so "me." Her pricing is quite reasonable. This sounds like a dream come true, right?! Just make sure you schedule pretty far out. I wasn't so on top of things, but got married in November, the slow season, which is why she was able to fit me in. I highly recommend Penelope's for a custom made gown.

My best friend and I are both getting married soon so we both made an appointment here. They're…read morereally friendly right when you walk in the door, and throughout the entire process. The fitting area was clean, and the entire store was super cute! They had really cute dresses that ranged in prices and style, and lots of cute jewelry! Chantel really knows what she's doing, as she clipped the dresses really well and her recommendations were spot on. My friend ended up getting a dress here!

So talented at design, fitting, the works. My bride was very happy.read more

I went wedding dress shopping in May 2024 with my mom, sister, and my husbands mom and stepmom. I…read morehad been to other bridal salons prior to Boda, but none of them compared. The dresses at Boda are absolutely beautiful and I was able to find the dress that made me feel like a princess, confirmed by my 4 year old niece. My stylist was able to help me narrow down to the final dress and made me feel beautiful throughout the whole appointment. I finally got to wear the dress on 5/9/25! I wore it comfortably from 3pm to 1am. Because it was made to my size, I needed next to no alterations. The comfort and flow of the dress made it so easy to dance in.

Audrey was a real professional. She was attentive to my desire to find a dress that would adapt to…read morea western style, as well as fitting my "more mature" body. She was encouraging and honest about each dress we tried. I had both a video meeting and in person. She had a lovely way about her--authentically upbeat. The dresses at BODA are stunning. We found the perfect one for my special day at Sundance.

When you walk in you feel like you are walking into Kleinfelds in New York…read more They only have dresses and accessories for sale. If you are looking to rent instead of buying your wedding dress David's will not be able to help you. Appointments are a must if you would like a stylist to help you, or if you would like to try a dress on. There are a fair amount of styles to choose from in sizes up to 24. If they don't have the style you want they can order it for you. They have a large selection of bridesmaids dresses, but not that many different styles. Our stylist was on the high pressure side of the appointment, and was constantly complaining about her boss. She was more mentally pre-occupied with other things than physically helping us find the perfect dress.

I bought a $1200 dress that needed alterations. Each alteration was worse than the one before, four…read morealterations later, the dress was ruined, and I had a very crooked bust line at my wedding. So much time and money, wasted, so many tears over my ruined dress, and they didn't even give a percentage back for the ruined dress.

I'm only giving 3 stars because the original girl that helped me get into my dresses, was SO nice…read more Other than that, they only want to cater to people who are willing to spend 10s of thousands of dollars. I told them my budget for a VEIL was $900 and they were very unhelpful because of my budget. They showed me 2 veils. Didn't really ask or ofter to show anything else. I can't imagine a bridal shop would not have any veils for less than $1000. Made all kinds of comments about my budget. I was not happy and wanted to leave.

I had a really bad experience here and ended up with a super botched my dress after being pushed to…read moremake alterations and customizations they knew were out of the the designers wheelhouse and couldn't deliver on to get me to buy from them. The added fabric wasn't even the same color white and was super obvious in pictures and needed to be heavily edited. I paid for express shipping from the designer that was not delivered on the timeline they provided, nor was I updated about it being late, which put unnecessary stress on the wedding vendors I had hired. On top of everything, The attendant also made comments to me in the dressing room about my body that me feel really self conscious. I have several friends who bought from here as well and had similarly bad experiences. I've never actually heard of anyone having a positive experience here.

I ordered my dress in September and I was suppose to receive it in March but didn't because the…read moredress didn't pass their quality control. That was fine. Then in July, the bridal shop received the dress but it had imperfections in the material that looked like burn marks on the satin (pictures attached.) They were all over the dress. How did this pass Maggie Sottero's own quality control? I didn't pay over $2000 to get a flawed dress. We sent the dress back for them to fix. Then they sent the "fixed" dress to the bridal shop today and it still has the same imperfections in the satin. What the hell? We are going to send it back again but I am so tired of this. I thought I picked a great designer, but this has been the biggest headache and the most unprofessional business I've dealt with.

Love the dresses, the fit , and the quality...especially for the prices. They're the sweetest…read morepeople and really want every bride to feel her most beautiful.

I'm one of the portrait photographers for this boutique and I absolutely love all of their dresses…read morethey are so beautiful! They are all very nice and wonderful people they are great to work with as well! The store has better dresses than any other stores out there! That I've been to!! For all of the negative comments I think you are all wrong! If you were in their shoes and you were a full time owner And you got all these negative comments how would you feel? Maybe comment on what they can achieve more on versus the negative hate that you're projecting onto this boutique to other people! Isn't there a more settling way to comment? Think about what you're gonna say before you react to it! You should be thankful that you actually own a dress from this boutique! Some people can't even afford to have a beautiful dress for their own wedding! Hit me on Instagram if you need any portraits taken with their dresses and other accessories etc.! stay positive and love life! IG @wildcrazyinsane_

Buckle up, because I'm frustrated and this was an unfortunate experience in several aspects. Truly…read moreatrocious customer service/communication here. As a pandemic bride who used their at-home try-on service, I never actually set foot in this shop, which made the entire process of dress shopping much more complicated (in a pandemic, during the November/December/January holidays)--but the total breakdown of communication that occurred once I decided NOT to go with the dress I really liked from this shop is what earned the two-star review, along with sizing problems. The positive: I exchanged emails with the shop in mid-November to get dresses sent to me for try-on during a weekend in early December when my grandmother could visit my mom's house. Though several dresses I chose were not available for the at-home try-on service, I still found four I really liked, most notably the Birdie gown (the one I almost went with for my wedding--it's sooo pretty!). The dresses all arrived the Friday before the weekend I needed them, which was perfect. That's where the positives stopped. The negative: Even though I'd given my measurements to the shop, all four dresses were horribly sized. I couldn't actually zip any of them up, and none had a tag with a size on it, but they were each about two sizes too small. I'm not sure if this is a shortcoming of the shop or just me being a curvier bride (and therefore just harder to dress for most of these shops, unfortunately) but it made for a miserable try-on experience. I felt embarrassed and undecided on what gown came anywhere close to being "the one" when I couldn't get a good feel for any of them due to the sizing issue. I sent the dresses back that Monday, as requested by the shop, and this is where the email communication started bothering me. I never got a confirmation email that they received the gowns (I had to initiate that) but once they did confirm it, I explained that the sizing was off and though I liked the Birdie gown very much, I was going to try on some dresses in person at a local David's Bridal with my mom. It was there that I found my dream dress, and I let the folks at OffWhite know right away (this was December 22nd, for reference). In that email, I asked them to initiate the refund of $1200, which is what I paid for the at-home try-on; they have a rebate where, if you don't go with one of their dresses, you get the whole thing refunded minus $50 for shipping costs. So, on 12/22, I let them know I'd gone in a different direction. I didn't hear anything from them for a few weeks, which I chalked up to the holidays. On January 5th, I emailed again asking if the refund was processing. Nothing for a few days. I sent a third email but called their shop a day after that and actually spoke to someone, though she sounded flustered and confused. She said she'd leave a note for her manager to take care of the refund that following day, so I felt assured. A week went by with no further communication and no refund. I had to send another email, bordering on hostile for how concerned I was, and I also left a message at their shop. FINALLY, on January 14th, I received an email letting me know that they were processing the $1150 refund. Over three weeks after I had originally notified them of my decision not to purchase a dress. I don't know who manages the email/phone communication here, but if you're a bride looking to do the at-home try-on, I'd make sure that: 1) you're thin enough to fit into their dresses, 2) you have the patience and zen to allow for over a thousand dollars of your money to just float around without assurance for weeks, and 3) you absolutely have no other options for wedding dress shopping, since even my masked-up David's Bridal experience was soooo much more helpful than this. I can overlook the December 22nd to New Year's Day gap in email communication because of the holidays, but the two weeks of January with such poor support/response freaked me out. I recognize that the at-home try-on is a gamble with obvious limitations, but between the complete wrong sizing and the stress involved with trying to get our money back, I would NOT recommend using this service from this shop. Judging by the other reviews, which I wish I had read first, they're just as frustrating and inattentive in person. (The two stars are for the initial consistent email communication and the Birdie dress alone. Everything else was disappointing.)