This place is a joke- a very bad one. I brought my car in here spent $3500 and couldn't even get a…read moreloaner. Brought my charger back to be charg over $200 to tell me they looked at it and couldn't find the problem- but for $100 more they offered to stare at it scratching there head for another half hour. So being "Dodge Certified " means they can charge you a premium for nothing done. Go anywhere but here. Never going back.

My kid sold her car to these guys for a good price. Lot more then chev offered. Thanks for the…read morehelp

We've been going back to Southwood for decades now, looking at their current selection. It's always…read morebeen a pleasant process to secure the next vehicle that fits our needs. Practical, straight-forward and respectful of time and needs. They do what every used car dealer should. Service!

I was visiting from out of town and rented a car from Southwood Motors in the beginning of June…read more2014 and was more than pleased with the service I received. After having the car for a few days, I wanted to extend the number of days for the rental and they were able to accommodate this. Scott and the rest of the staff I came in contact with were super friendly and put forth exceptional customer service. On top of all this, the price was very reasonable. I will be using this service again in the future and highly recommend Southwood Motors for your next car rental.

Went in three weeks ago to look at the Corolla crossover. I'm told they don't have any at the…read moredealership. Ok I leave my number so I could be contacted when one arrives. Three weeks later still nothing. I have plenty for a down payment a credit score in the 800's and I'm ready to buy. Looks like it's going to be a Subaru for me.

Hello my dear costumers , I really wish I could rate zero but it doesn't give you that option. I…read morejust wanted to come on here and say that I came in for a check engine light I had a terrible experience here which is why I would never ever ever never never in a lifetime come back to this location, there are a few good people. The service drivers are very excellent and the advisor named Sharmeta was very kindly to proceed, helping me get through the rest of my service while picking up my car they will get over on you. They will overprice you and the technicians are not honest and do not keep their word they covered up their tracks just to get more money from me, I spoke with the tech manager, Brian he was the same way not a trustworthy man. They do not keep their word and they do not treat customers as well to make sure that they are fair and doing the right thing for us customers. I really advise you guys to really take my review in consideration Nathan Kieffer was such a A hole towards me the entire time of him being in my advisor he kept throwing sarcasm jabs and would talk over me without understanding me. He made me wait for two hours without telling me that I can go to another advisor in the most rudest disrespectful way, he was also not making sense at all and clearly does not know how to take notes very good and he does not know how to listen he thought he knew what he was talking about, but did not. He tried speaking on my behalf when he's clearly not a technician. He had too much to say when he's not even a technician I want to say so much more, but I am trying to move on from this chaotic place and move on graceful fully with my life. This was the most worst experience I've ever had with a dealership and I hope and pray nobody has ever or will ever go through what I went through. Thank you, but no thank you never again also they do not do refunds even if your problem is not solved or fixed. They did not fix my car. They tried to get over on me and made excuses of why my car was not fixed plus while trying to charge me 500$ more which is what I ended up paying for the problem to be fixed and solved, but no, of course not the problem was not solved and they wanted to charge me another $600 for the same issue might I add so if you are not smart, please be smarter if you're gonna deal with these kind of people to act the way that they acted and handle the situation was so disturbing it makes me wanna barf, not only barf, but I already cried. And he also hung up on me while trying to discuss and fix the matter because I'm not a problematic person at all. I communicated very well and I made sure they took the proper precautions of notes and information that was given.

They seemed very honest and up front. I felt that they were not just trying to sell me this vehicle…read morebut hopefully coming back for my next one. When I do need the next vehicle I will be checking to see what they can do.

The van I purchased from these guys was as described. They are good fellas to deal with and their…read moreinventory is top of the line. They transported the van to me in another state and got me a good deal on shipping. Steve in sc

BUYER BEWARE! TURN BACK NOW! These guys will do the old bait…read moreand switch on you real fast. Bring a certified mechanic with you to look over the car inside and out and underneath. Hook up the scan tool and check EVERYTHING!!! Don't let their fancy customer service rating flags reel you into spending your money here. It really is a circus of the absurd. Anyone have the BBB on speed dial ?

I purchased a 2018 Chevy Silverado 2500 HD WT on 11/07/2025. The sales man showed me the carfax…read moresheet. He also showed me that the dealership had changed the oil and a couple of other minor repairs. when I drove it off the lot I noticed the gas gauge was at just under 1/8. Every car I have ever purchased from a dealer has always come with a full tank of gas. I tried to fill the tank but the pump kept shutting off. I ignored the problem thinking it was the pumps fault. later tried to fill again at another station, again kept shutting down. Googled why I cant fill my tank, came back as a bad charcoal fuel line filter. Long story short when I had the car hooked up to an analyzer it showed the code had been erased before I bought the car. The dealership knew there was a $600 dollar repair needed but did not disclose the problem. I guess buyer beware is something to remember when dealing with used cars!

To start you can see all the bad reviews, to simply put both as a customer & employee "Ex" do not I…read moremean "Not" come here for either employment nor shopping. They will try to sell using any methods even shady ones, employment wise you will be treated like a grunt and as if you have no brain. You will be overworked + Underpaid + Treated bad + "Great benefits" Not really + Management with a superiority complex check!.. They will mess up your pay, find ways to not pay you as much as possible "Reduced hours, Schedule changes, Benefits, you name it.". You will be miserable day in and day out a Walmart employee has it several times better to compare working at Kia is like taking a vacation to your cities ghetto working at Walmart would be like a Bahamas' vacation. As a customer, more than likely you will have a car issue, more than likely they will try to get as many pennies from you that they can, their maintenance team "Do not be shocked going in for one issue you know for a fact and suddenly you have many more costing issues magically". Let us not forget "Reading fine print." make sure to read any and all papers etc they put Infront of you each and every detail if you don't good luck and may god bless you.

Had my car worked on here, they tried to sell me on rear breaks, below 3% and need done. Cost,…read moreover 500.00 I declined, have a friend who has helped me with breaks in the past so I planned to do that after I got home (5 hour drive). Bought breaks, took the day off work and went to my friends, we took the rear wheels off and the break pads, they had plenty of life left on them. PLENTY of life..... I complained to the service manager and he called me a liar, said that this did not happen and I must be mistaken. I told him the service writer brought the mechanic into the counter area and they both tried to sell me on the breaks. he said they don't use a percentage they go off MM and he must have told me 3 MM which means they are almost to the point of needing done. I countered with "I measured them, they are at 8MM' and he countered with "well it is hard to measure them when they are on the vehicle". Dude, how stupid do you think your customers are? Crooks man, I would member go back to this location - ever.

Family had been going here for years so I chose to get my next vehicle from Sell's. It turned into…read morea huge mistake. The vehicle I was set on was essentially being pushed heavily on me. It wasn't long after a list of issues, Corey was great at first, helpful, once it came to my request of a write up of what's wrong and a qoute he became short with me, a lot of excuses "I'm new here it's onlymy 3rd month", "I'm not a mechanic, I don't know anything about this". Brought the vehicle back look at something covered by the pathetic extended warranty that I had added into my bill. At the time expressed my concerns and to have a few things looked at, again asked for an inspection and qoute. Pick the vehicle up and it wasn't done. Again got the "I'm not a mechanic, I don't know anything about that". At this point I hadthe vehicle for months. Now I have more issues I'm facing. They tried to cover a preexisting issue by putting new tires on the vehicle and not addressing the cause of the tire wear. Notonly that nothing was mentioned. When I take to the sales Manager Corey he was extremely rude and unprofessional - sternly yelling atme on the phone for 10 minutes, wouldn't listen, cutting me off etc. Then tried to diagnose the car himself and told me what was needed - someone who responded with "I am not a mechanic, Iknow nothing about that". Then fed me BS excuses which was proven wrong information. Now completely ignored by sales and the shop at Sell's.

Wow! They gave me faith in humanity again! Their customer service was great and low-stress. They…read moreshould offer customer service training to all other dealerships in town. I had an engine light come on 29 days into my 30-day warranty provided by Sells Auto. They fixed it with no questions and gave me a car to use while they worked on mine. I didn't even have to beg for a car like they make you do at the big dealerships. I know where I am going for my next car purchase. Thank you Sell's Auto!

Six months of truck shopping finally ended, picked up my Nissan Titan from Adrian, who was great…read more Smooth and easy paperwork, great service, no salesman hustling just straight and honest work. and shout out to the detail shop. They did a great job.

Went in ready to buy a vehicle. I secured my loan through my Credit Union. Decided at the age of 58…read moreI was going to own my first Buick. My dad had a Buick LeSabre years ago and he loved it. I walked into the business and walked around and looked at the 2 vehicles inside and waited for SOMEONE ANYONE to say something to me. Waited and waited. I then walked outside and looked at numerous vehicles and still nobody approached me. I can't imagine getting a car serviced here. So on to Toyota where the customer service is better.

The team took care of me thru every step of the process. The family atmosphere that only you can…read moreget at a genuine place. They've earned my business

I have a less than 1 year old battery from Ford Motor. It has a date stamp (10/25) and says it has…read morea 36 month warranty. It came with the vehicle I bought from a different ford dealer. I have dealt with Tenvoorde in the past and will not go near there unless I have to. They would not warranty the battery because I didn't have a receipt. What dealer gives you a receipt for the battery when you buy it? I have worked retail and I know what these service managers go through, so I try to be understanding and reasonable. Other dealers in the area have been pretty good in my opinion. They had an opportunity on a simple thing to hit it out of the park. A swing and miss. I have 12 people in my immediate family, 3 have bought cars in the last 4 months. Not from here, I always steer them away.