I'm so happy with nail tech Arianna! She is super friendly, patient, and really pays attention to…read moredetail. I came in wanting an OPI "Bubble Bunny" nail color, and even though they didn't have that exact polish, she worked with what they had and still gave me exactly the color and finish I wanted. I asked for short nails, not too pointy--more of a soft oval--and she nailed it perfectly. I left so happy with my set! This is actually my second time coming to her. The first time I got a pedicure with acrylic, and she didn't disappoint at all--that's why I came back to her for this beautiful, simple builder gel set. Highly recommend Arianna if you want someone who listens, understands your vision, and delivers every time

They charge too much for anything. They charged $60 for a gel manicure to my mother in law who was…read morestaying with me for a week. She lives in San Fernando valley and she says they charge her $30 for same service. Her gel only lasted for three days. The gel color started chipping off. I spend $130 for acrylic Full set and gel pedi. They charge $70 And up for and acrylic refill. I called another place around Victorville and they will charge me $40 for a refill. I used to live in Santa Clarita and my nail lady charged me $40 for acrylic refill. They also take a long time to do your pedicure and manicure. First time I went I ask for a two designs on my pedicure on my two toenails. Priscilla erased her design three times and kept doing the design until she got it right. Too pricey and take too long. My nails did last a long time but not worth the price and time away from my toddler.

Very nice place with nice staff. They took care of…read moreeverything language was a barrier but so is every other nail place

I've been to this nail salon multiple times and had good experience in terms of customer service…read more The quality of the mani/pedi were fine, even though not as long lasting when compared to some of the nail salons in OC/LA. I won't be returning to this location, due to the fact that I made an appointment when the shop opened one day, and was told to go in at 1 in the afternoon. When I arrived (right on time), I was told they were short staffed and couldn't accommodate me. Someone could have at least called me to let me know the person for my appt couldn't make it. Went in for nothing and had to scramble to find another place to get my nails done before an event. Not cool at all. To the owner who responded to the review- Thanks for the response, but it is indeed the location next to Best Buy I'm referring to. This review is to reflect something that happened in the past, not today. Since the disappointing event took place, I have decided not to visit again in case the shop again double books and I'm asked to reschedule. Hopefully my experience is an exception, not the rule. However, I will not be removing the review, as it accurately reflects my personal experience.

i paid $65 for a gel pedi and the gel literally started peeling off a week and a half later. Also…read moreno cuticle care or anything. I've never had an issue with a gel pedi until i went here. I don't recommend.

The staff are friendly and do a great job. My nails last 3 weeks before having to get filled, that…read moresaves time and money

Lynn is who I go to this shop for she's amazing. She takes her time and does real nail art and…read moredoesn't just put stickers on your nails.

I have been a loyal customer of this salon for years, which is why this experience was so…read moredisappointing. I arrived around 4:20-4:30 p.m. for a simple gel polish change. Before sitting down, I asked if there was enough time since the salon closed at 5:00 p.m. I was told yes and was seated. Had they told me they didn't have enough time, I would have gladly come back another day. I asked the technician to repair a few chipped nails and, since it had been a while, to redo all of the gel so they would all look uniform. From the beginning, it was obvious she was rushing. She skipped steps in the gel application, the polish was streaky, and it was flooding onto my cuticles and the sides of my fingers. I politely pointed out the areas that needed to be cleaned up, but she became increasingly frustrated instead of addressing them. When I mentioned that the polish around my cuticles was uneven, she began scraping away cured gel rather than fixing it properly, leaving the manicure looking even worse. At that point, I asked her to stop. What happened next was completely unacceptable. Another employee walked over, stood over me in front of another customer and several employees, and said, "You come back tomorrow. Jenny can do your nails. You're too picky." I was stunned. Asking for a clean, properly applied gel manicure is not being "too picky." I wasn't asking for perfection--I was asking for the service I was paying for to be done correctly. If the technician was unable to complete the service because it was close to closing time, that should have been communicated before I was ever seated. Instead, I was publicly criticized and made to feel like I was the problem for speaking up. After years of being a loyal customer, that was incredibly disrespectful and humiliating. I went to the front desk and explained what had happened. The gentleman working there apologized and agreed that the employee should not have spoken to me that way. While I appreciated his professionalism, the damage had already been done. This review is not about a bad manicure. Mistakes happen, and I would have happily come back the next day if someone had simply said, "We're short on time, and we'd like to make sure your nails are done properly." This review is about how I was treated when I politely asked for obvious mistakes to be corrected. No customer should ever be rushed through a service, publicly labeled as "too picky," or spoken to in such a disrespectful manner for expecting quality work. After years of supporting this business, I left feeling embarrassed, disrespected, and certain that I will not be returning.

i love this place, been going here for more than a year. always clean, great service, and wonderful…read moreemployees. no appointment ?? no problem ! they have many employees working so the service is fast and you hardly have to wait. definitely recommend !

I've gone to Zen for several years and have been happy but yesterday, a new, young guy was…read moreextremely rough with the pedicure. I told him 3 times... he shook his head and continued the painful experience. He when he started on other foot, I told him again. He seemed annoyed that he was HURTING MY FEET! I got up, feet soaked, undone and walked out. I will not be paying anyone for a PAINFUL pedi. Maybe he should learn it's supposed to be a pampered experience, not a painful.

My experience is always great and professional, the girls do an amazing job in a timely manner…read more Wether I get a fill or full set the work is amazing and always exactly what I ask for. I drive miles away Just for their amazing work

Nancy and Trang are the best by far ! They always take their time with my nails and the work is…read morebeyond beautiful. Highly recommend ! Super great at color matching and designs !

Extremely well done quality work. I really love my nails you will not be disappointed. It's a…read morevibe that can't be beat, you have your own private time it's just you and Dae.

I absolutely love my nails! Size ,shape and design are fantastic. I love that I can give her an…read moreidea and they come out absolutely beautiful! Thank you so much Daelycyous

Always feel welcomed , and receive the best quality service. Have been coming here since they…read moreopened..

I've been here a couple of times. The pedicures have always been really good but the manicures and…read morefull sets are a hit or miss. They don't take criticism very well. Customer service is ok. The salon itself is nice and clean. I'll keep coming back for pedicures only.