You can NEVER go wrong eating here. I live in Teaxs and every time I come home I have to get some Harold's. The staff is always nice! The food is always hot and the cakes are always fresh. read more

They open at 11::00 am. I got there at 11:15. A few people ahead of me to order. After ordering my food I waited 30 minutes. Needless to say the chicken is not worth the wait. Black old chicken. If I lived close enough I would take it back. Don't listen to the fake reviews. The food is trash and the owner should be ashamed. read more

Harold's Chicken - 4 wing lunch special with mild sauce - Chicken Wings Near Me - Chicago, Illinois

Ist there were 4 people ahead of me and i had to wait 45 minutes. i asked that my chicken be dipped in sauce when the clerk had put plain on my receipt the fries had been refried and were hard. the service is horrible there, you just lost a loyal customer. read more

TINY wings!!! Dried out fish. And a 42min wait. Yeah! At one time this a high standard but not anymore...

The chicken looked really good until you started eating it it's horrible recooked chicken literally dry and hard. Now I'm at home with ingestion and upset stomach I didn't even finish the chicken threw it in the trash just horrible read more

Harold's Chicken - The chicken looks fresh but once you start eating it it's recooked chicken very nasty. Looks are deceiving!!' - Chicken Wings Near Me - Chicago, Illinois

I love Harold's chicken wings with mild sauce and fries and I always add on a jalapeño pepper. I will recommend to everybody.

I hate establishments that don't pick up the phone. It's like they are taking business for granted. ANSWER THE PHONE!!!! One day you will wish that you had. read more

We waited for an hour for food that was not fresh and cooked in old grease. The woman behind the counter taking orders was rude and used foul language when a customer wanted to confirm that she had the correct cake for his order. It seems that, as Black people serve other Black people, there is often a lack of respect for one another, and this needs to change. This will catch your attention when you lose customers and money. Customer service skills are crucial for interacting with the public! read more

Ok well the chicken today was a hit. It was so good the right amount of salt pepper and lite mild..I had 6 wings and one cold Tahitian treat fruit punch. It was on the money today..2 thumbs up and did I mention the crinkle cut fries...the best read more

Double dipped chicken is what you're getting, not fresh! They jack up prices but the quality of food is CRAP! I waited all day, the least you could do is make the food fresh! They have paper up to the window to hide their bad quality of work. Lost a customer. read more

Harold's Chicken - Can't chew it because it's old - Chicken Wings Near Me - Chicago, Illinois

Service was very slow out food was cold not hot and they said they put my hot pepper in the bag and I got home and found out they didn't put it in there fries were cold too just awful I can't wait to Popeyes open back up this was awful and very pricey as well ... read more

I've been here a number of times: 8/10 the food is cold or chewy customer service is not that great either they're rude and take too long to make the food Everytime I call they never answer but they're open Would not recommend read more

I went to the store number 35. I got the wings and fries and a 2 piece dinner. The wings were ok and the fries with the mild sauce was cool. However I ordered a 2 piece dark and they gave me a breast and wing. I didn't check it right away and when I got back to my hotel and saw it was messed up I tried calling and no one answered. I read the reviews for this store and it seems that this was common for them to mess up orders and not respond. I was so disappointed, I do not suggest this store at all. read more

I went to Harold Chicken Shack on 127th Street around 4pm on June 24. The female working the front desk was extremely slow. The line grew longer as I waited. I was in the front of the line. She walked back and forth ignoring the line that was forming. After 25 minutes of waiting to place an order, I noticed everyone behind me in line walked out. She ignored a long line of customers and caused them to walk out. When she finally came to the register to take my order I asked her "can you tell me what's going on?" That's when she unloaded. She complained about having too many duties; she complained about being overworked, and she complained about customers. Since I'm a customer I asked her what is the owners name. I wanted to connect with the owner to see if I could get the workers some help. I tried to communicate with her but her attitude was terrible. I then walked out. Several minutes later I went back into the restaurant. She took the man's order that was now in line in front of me, but when it was my turn to place try again to place my order, she told me "I'm not taking your order." I informed her if you don't take my order no one in this line behind me will be able to place an order. The man cooking the chicken walked away from the stove to take my order and I told him "do not let her pack my food." This restaurant is has run into problems and if this female cashier does not want to show respect to customers she should not be working there. I'm certain there are plenty of young people that would appreciate having the job that she has taken for granted! read more

I heard about this Harold's from a food influencer. I was told that this Harold's is the only Harold's that still uses beef fat to cook their chicken. I ordered an 8 piece chicken with mild sauce and lemon pepper. This chicken was solid, even though I did taste a slight burnt aftertaste. I will try it again, it may have been a one off thing. read more

This location finished construction months ago. Sorry I have not been back to update that. They are usually very busy during lunch hours and right after school lets out (3pm)9 and again when workers are heading home between 5-6:45pm. CHICKEN/WINGS: My review of their wings remain Unchanged (Capon's/Roasters & Hens) to accommodate those wanting Jumbo ... Frying smaller (regular) wings in same fryer as Capons, Roasters & Hens results in their being very hard and often dry. Skin texture can be overly hard on gums, esp when full fryer baskets are cooked up at once and left hovering atop grease. CATFISH: I was buying their Catfish Fillets, but being a fisherman from MS knowing that fish; and to increase the price and deliver a substitute is the reason why I stopped buying it as I 'suspect' Swaii is being sold to the public because Catfish is more expensive than the cheaper Asian Swaii Catfish and it is 'illegal to be sell as Catfish in Illinois.' SAUCES: Many order with sauces to be put on/over everything (softening it). They don't know how to put it only ON fries (separate with fryer sheet is all that's needed, but... If you ask for sauce on the side, you get the 2-Tbs size containers half full, enough for a small section of 1 wing. WHY if they do it they drown your food, but cant give a decent size for others to use? FRENCH FRIES: Everyone appreciates a great fry which could help make up for the chicken, but they are often barely warm making Idaho's chalky. Get there too late behind any rush hour and those pre-cooked wings might be sold barely warm or dropped again. SERVICE: I totally agree with others who may have shared their experience here. IF you desire quality, consider how your order is prepared and DO EXPECT "almost all these first line employees" to lack business etiquette skills speaking to you unprofessionally, discourteously etc; NOT that you did anything. You are NOT seen as a customer, so 'you're treated like one of their friends.' read more

This Harold's Chicken is in my old neighborhood. While I was there, visiting my mother, I ordered a 7 wing dinner, fried hard, salt & pepper, hot sauce on it. It was perfect. Good job! By all means, please, keep it up. Crispy, delicious wings, lots of hot crinkle cut fries, and a cold "hasn't been sitting' out all day long" cole slaw. New renovations have the place looking real nice. But I am happy to say the food matches it to a "T"! After I ate that place gave me a... "Good Feeling" by Flo Rida read more

Harold's Chicken - A perfect 7 wing dinner, fried hard, salt & pepper, hot sauce. The way it should be. - Chicken Wings Near Me - Chicago, Illinois

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This Harold's Chicken Location was very tasty. The chicken was fried hard on the outside, yet juicy on the inside. The chicken wings and fries were covered in an ample amount of mild sauce. The customer service was average. The service was very slow, and it was a long wait time. The restaurant is located in a raggedy building and it's definitely in the hood, so I wouldn't visit there often. It was delicious though! read more

Harold's Chicken - a pile of french fries - Chicken Wings Near Me - Chicago, Illinois

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Why would u guys sell me that old ass chicken after a specifically asked for fresh food read more

Location #71...The place was packed and the food was not fresh. Chicken unseasoned and the fish was old and dry. Would not recommend.

Not to early on the mind. My order there was a barbecue wings dinner with the coleslaw and French fries. Not good very rarely on time. Usually a call before you go and very much so calm. read more

The half white I ordered was hard dry n old . It was cold when delivered but it wouldn't have mattered just disgusting because it was delivered read more

I paid $18 for 2 quarter whites. I got 2 quarter mixed. When I tried calling this place, there was no answer. It's supposed to be a chicken restaurant, how do they not know the difference between a breast and Thigh. Everyone knows there's a breast bone in a breast. I am not returning ever. read more

they close at 11 I come in at 9 they tell me we only got chicken and the chicken that's sitting up is the chicken I will be getting bad service read more

the food was over cooked and burnt , The service was along. The parking lot was very small and crowded unsafe,they didn't even put the sauce on there,and the sauce they put on the side is not even Harold's sauce read more

They don't deserve that star chicken was old and dark they just put it back in the grease to get hot and put sauce on it to cover it up!! TERRIBLE what a waste read more

It was my first time in Chicago and I was told to go to Harolds so I went and it was definitely fingerlicking good. I hear different locations may differ a bit but since I have nothing to compare it to, I like it. The French fries were covered a bit more in the sauce than the chicken, but were still good. I had a side of coleslaw which was literally in a condiment container; that was rather disappointing. read more

Harold's Chicken - 2 wings with mild sauce - Chicken Wings Near Me - Chicago, Illinois

The food was hot and ready when we arrived. I thought I would have to wait for my food but I was wrong.

What I paid for was not in the bag annoyed even more because now I have to go out and pick up the missing food that I paid to have delivered. They refuse to make the entire order over saying I have to go through Uber for a refund . Never asked for a refund just wanted all the food hot since I was inconvenienced to now leave my house. The young lady states the Manager nor Owner will allow that asked to speak to one of them there not available. But they won't allow it. To many bad experiences with this Harold's. Spent way too much money for convenience and the restaurant can't get it right. read more

Good Food Good Service I will definitely be back Please remember to tip the HEROS Patience Works well here read more

They never answer the phone which means you can't order ahead and always have to wait at the location and the chicken is not always fresh

Ordered the food around 10 pm on a Saturday night. Overall the food was great, but the service is terribly slow. I called my food in and was told a 10 minute wait. I arrived with 10 mins and waited an additional 20 minutes for my food. I believe they all decided to take a break at the same time because once I went to the counter and paid for my food, I was told one moment please and then the cashier did not come back for 15 minutes. Food was pipping hot and just enough mild sauce on the chicken and fries. Was it worth the wait? Taste wise yes, but to wait 30 minutes for chicken - very unacceptable. read more

The food has been good lately. I think we all know that most Harold's can be hit or miss but 127th Halsted has been on a very steady roll. Food is hot and fresh. I tried it once through delivery and it was a no for me. Don't waste your time calling bcuz they'll more than likely tell you to come in and place your order and hang up in your face. Sad but true. The inside is always clean and smelling of fried deliciousness. The best way to judge the food is by the parking lot. If it's packed, Aw man, your food will be If there's no cars... eat at your own risk. Lol. I've stopped in a few times this year and have yet to be disappointed. 4 stars bcuz you have to go in, place your order then wait vs calling ahead and going to pick up. read more

My daughter and I got food poisoning from this restaurant. I've already filed a complaint with the city.

Love the remodel on the building it's been a while but the building looks great. They also keep the parking lot clean thats a must when your business is positioned in the neighborhood. Oh the food and service is exceptional as always I've never had any problems at this location. Food is always fresh and delicious. The wait could be overwhelming but if you don't wait long then you're not getting the best of their fresh food. I love this location and will definitely be back for more!!!! read more

DONT WASTE YOUR TIME!!!!!! TYPICAL Charges extra for mild sauce Won't have the left/right side of the menu (depending on the day of the week) Grandma isn't regularly there to cook May have fish Won't answer the phone You've got to pay before they will start your order Nickel & dime you for everything ITS SAD IN 2019 Something/Someplace like this still exists. read more

First time walking in, i didn't even pay for my food and my experience was terrible. I was at the counter for at least 10 minutes or more, the cashier did not take my order. I saw one of the fry cooks, eat fries from the basket of the fryer with his bare hands. At some point i got tired of waiting, so i just walked out. Wouldn't recommend. read more

staff nice, food good but no bread or slaw with specials and they don't tell you!!!! $.50 charge for mild sauce, in or off chicken. really?!?!?!?! you can't give us bread???? to their credit, not nearly as bad as harolds on 103rd halsted v read more

if you want harold's for dinner, dont come here, runnnnn your order will be ready as soon as all the staff stop playing in about 2 hours

I went here last night...I'll start with the good part of my experience. The service was excellent. I didn't have to wait long at all. The young lady behind the counter was very friendly. No complaints there. However, the food left much to be desired. It wasn't flavorful like the Harold's that I remember eating all my life. It lacked that one of a kind Harold's taste that has kept me coming back since I was a kid. Also, bread and slaw are not included with the order. I'd probably not go back to this location. I'll stick with my local South Holland location. They've never let me down. read more