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    Harold's Chicken Shack West Loop

    3.1 (203 reviews)
    Open 9:30 am - 5:00 AM (Next day)
    Updated 3 months ago

    Order Harold's Chicken Shack West Loop Takeout or Delivery

    Harold's Chicken Shack West Loop Photos

    Business Info

    HAROLD'S CHICKEN SHACK WEST LOOP ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Touristy
    Good for kids

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    Fried 1 Piece of Catfish
    Cassh B.

    Soooooo Good. I live in vegas and it is Mild sauce is wat I get. The Bomb!!! Fast friendly service. You can eat there or take it to go this location has plenty of seats Come Chicago. You must squeeze this in. Catfish and wings. Yesssss. Ambiance =chewing. lol. So good!

    Jadaeja B.

    I was here to visit so i stopped by this Harold's. The chicken was amazing and the mild sauce put me in the mind of sweet and sour sauce. I called 3 hrs ahead to place an order for 75 wings only and still had to wait when I arrived but the chicken was good so i can't complain. I will go back for sure if i ever visit Chicago again.

    Laura T.

    Clean, good customer service, quick but too quick. Order was taken. Estimated time given for order. Order received as given. Food was fresh, hot and seasoned. One of the best locations I've been to when in the city.

    Got here at 2:30am after the club and this was sooo good! Quick, seasoned and everything I needed.

    Lakeisha H.

    I have had 0 problems. This is my location in the west loop. I've been frequenting the joint for 2 years now and they are consistent. The food is always hot ready to eat and the order is usually accurate. The wait time is about the same as any other that I have been to. You can sit down I usually just take it home right around the corner. They have always been friendly but most importantly they aren't shy on the mild sauce.

    Meagan J.

    Great experience! Literally some of the best wings I've had... ever. Flavorful and a decent price the ambiance was cool, nothing fancy or intriguing. Just a classic local spot with quick service

    A delicious balanced not-to-sweet sweet potato pie!

    A delicious balanced not-to-sweet sweet potato pie! Highly recommend for an authentic version!

    1/4 Chicken Dinners
    Randy H.

    So, Harold's came highly recommended and the fried chicken was good and the wings were excellent. The mild sauce was very mild and spicy was mid range. Everything came out hot. The hush puppies were very good. I thought this was more fast food but it was not. So if you do not order in, be prepared to wait. The ordering kiosk didn't work and the person who took our order could have been friendlier. If I had ordered ahead and picked up, definitely would have been four stars. Food great. Service could be improved

    Large Fries
    Jose C.

    Im not sure what else to say that hasn't been already said before about Harold's. I called my order in and was surprised they actually answered. Its a hit or miss on getting any location to answer their phone. The person that took my phone order was very polite and my order was ready when I arrived to pick it up. I ordered my usual 8 piece mixed chicken bucket with mild sauce and a side of large fries with mild sauce. The chicken was fried perfectly and they didn't skimp on the mild sauce on either the fries or the chicken. The chicken was nice and crispy and perfectly seasoned. Will definitely be coming back to this location.

    Sephora H.

    The phone number was busy when I tried calling it in. This has happened to me twice now. The food is decent but this location nickle and dimes you for every little thing. They charged me $1 for a cup of mild sauce when you say you want it on the side. However, getting an order with mild sauce on the chicken is included in the price. When asked about the fee, the cashier said "you're paying for the cup." Crazy how they are up charging on a cup that costs cents per unit at Restaurant Depot Service is horrible. They won't be around long if they keep up those antics. The south loop location is much better anyway.

    Naiima D.

    I ordered this from Grub Hub! I do understand that my food will not be super hot when it's delivered. However, my chicken was old and dry. I asked for my sauce on the side which was done but the sauce doesn't taste like Harold's signature sauce. Very disappointed in the West Loop location!!!!!!

    Service was great. Food was ready quickly, chicken was fresh and sauce was very tasty!

    Outside

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    1 year ago

    Hard to go wrong with Harold's! Rarely have I ever had a bad experience here. The chicken is freshly cooked & delicious!

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    10 months ago

    Chicken is really good and service was good. Coming from NOLA it was good fried chicken

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    11 months ago

    Easy parking , fast order and good customer service. Consider calling in and ordering ahead

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    Ask the Community - Harold's Chicken Shack West Loop

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    Harold's Chicken Shack West Loop - chickenshop - Updated May 2026

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