I took off work in the early morning for a routine cleaning and ended up needing to come back that…read moreafternoon for a filling. My co-workers expressed sympathy for my situation and I had to share that I was pleased to end the day early and the filling would be a gentle and overall pleasant experience. They think I'm a bit nuts, yet it's true. Another thing I appreciate about this office is the student/new dental assistants/technicians that are gaining experience. Dental work is definitely about good technique, AND excellent "bedside manner". I am delighted that the future of dental professionals are learning from here.

I made an appointment specifically requesting their advertised' new patient 'special with a…read morecleaning and exam for $149. After receiving the exam an hour after arriving, I was presented with a quote for a 'deep cleaning' for $976. When I indicated that I only wanted the cleaning as advertised in their direct mailer, I was told they would not honor that or the 'in office' whitening that was advertised for $199. This has the appearance of false advertising that was intended only to create an exorbitant treatment plan. I paid their fee for the exam and left. I do not recommend this firm.

My husband and I have been going to Roanoke Dental for a couple of years, but after my most recent…read moreexperience, I feel I need to share this. This office is part of the Smile Generation network, which is a corporate dental group. After what I experienced, it felt very clear that the focus is on revenue, not patient care. To be blunt, I feel like this dental office straight up scammed me. I've never felt that way about a medical provider before, but they told me I needed procedures I didn't actually need and charged me for services I don't believe I truly received. At one of my first visits, they said I needed a "deep cleaning" that cost over $1,000. But a true deep cleaning (scaling and root planing) goes under the gums to remove buildup and bacteria, is usually done in sections, takes longer than a regular cleaning, and requires numbing because it's not comfortable. None of that happened in my case. The appointment was the same length as a regular cleaning, nothing was numbed, and it didn't feel any different. My cousin is a dentist and said that's highly unusual. Looking back, it feels like I was billed for a deep cleaning but only given a standard cleaning. After that, every visit turned into the same conversation about "bone loss," which they used to push a laser treatment almost every time. Based on their explanation, I trusted them and agreed to it repeatedly. The final straw was my most recent appointment. Just three months prior, I had been there for a cleaning and a filling, and at that time they told me everything looked fine and never mentioned needing a deep cleaning. Then suddenly, after they canceled my original appointment without notice and moved it, I rearranged my entire day to come in, only to be told I now needed a $1,200 deep cleaning instead of the regular cleaning I had scheduled. This is now the second time they've tried to charge me for a deep cleaning. When I declined due to time, they canceled my appointment entirely and pushed me out another month. At that point, something felt off, so I got a second opinion from a dentist outside of this network. He showed me everything on camera and told me I have no bone loss and do not need a deep cleaning. He also showed me that a filling Roanoke Dental recently did was done incorrectly and now requires a crown. I emailed Roanoke Dental to cancel and explain my concerns. They never responded. Between being pushed into expensive treatments, being told I had conditions I don't have, inconsistent diagnoses within just three months, and receiving questionable dental work, I have completely lost trust. If you're looking for a dentist, I strongly recommend going somewhere independent. Based on my experience, this felt far more like a sales operation than a healthcare provider.

Everyone was fantastic. From the receptionist to my hygienist, Bri, to Dr. Boelman, they were…read moresuperb. I highly recommend this team!

This is a very professional office. Everyone was warm, pleasant and knowledgeable. Everything was…read moreexplained clearly and thoughtfully. The care was the best dental experience I've had.

I would recommend Dr. Leatherwood to anyone that has "dental anxiety", her and her whole staff are…read morewonderful! They always make me feel at ease when I have to come in!

We have been seen at this office for more than 2 years. They are AMAZING. Sweet, kind and super…read moreefficient. They do a great job with cleanings, fillings and other work we as a family have had done. Today my son broke a tooth at school and we went in as an emergency visit. They were on it IMMEDIATELY. They also showed such kindness and compassion that it just fills my heart. I definitely trust them and their ability to take care of my family.

I am a senior patient who had a six month cleaning by Peyton this spring, and Peyton was absolutely…read morewonderful. I have very sensitive teeth, and she was so kind to deal with that, and pausing when I needed a break. I was so taken with her kindness and consideration, and hope she stays with Northlake Dentistry forever! The office staff is the best! Polite and friendly.

Great costumer service and an educated staff. Moved to Texas 5 years ago and finally found a…read moreDentist I'm happy to be at.

Friendly staff, accommodating on appointments and thorough service. Been going to this dentist for…read moreover 5 years and have only positive reviews

We just started going here and love it already! They are very kind and patient with our kids. Their…read moreprices are reasonable and they do a thorough cleaning on your teeth.

Have been coming here for the past 10 years or so. Have truly loved it here. Staff has been…read morewonderful and the dentist are my type of people. Not filling things that don't need to be filled just to make an extra buck. I will say as a somewhat long time patient, I am sad to see Dr. B and Dr. Nguyen take on less patients and pass them off on the new staff. I get it though, the town has grown exponentially and they need help to keep up.

My son had a cleaning here and said the office was nice and he had a good overall experience. The…read morestaff did not try to oversell services and respect our holistic views on dentistry. We will all be using this dentist in the future.

Literally amazing! Such welcoming & respectful!…read more I called before and asked if they can set an appt for my 8 yr old. Not only did they make sure she knew what all the tools were for that she was going to use on her but they made sure she was comfortable with the experience. I'm additional the entire place was soooo clean! And when I asked about what was necessary for my child Doc did not push anything but made recommendations which is huge for us! Loved it! They will see us again. BTW the sweetest office dog ever was a bonus for our infant who couldn't get enough

Every time I go in for treatment Yesenia always is attentive and makes sure the process goes…read moreseamlessly. I always trust that she will make sure I'm taken care of. I love the staff and the cleanliness of the office . My son has also gone there and my daughter go next .

Our family has used Dr. Ridder for years, we've had four of us in braces. Never had any issues with…read morethe staff or Dr. Ridder. Anytime we had any brackets come off, we were always able to get right in. I recommend his office to anyone looking to get braces for themselves or their children. He's VERY picky and that's what I liked the most, if he didn't like the looks of our teeth during check ups, he'd immediately change something. Keep up the good work Dr. Ridder & staff !!!!! The Tovar Family Haslet/Keller, TX