Came out to my location and diagnosed the problem with my vehicle. Customer service and…read morecommunication was top notch. Price for the service was very reasonable.

Finding a trust worthy mecía priceless, and getting great rates for quality work is defiantly worth…read moreyour time to take your car repairs to here. Personally I go out of my way and drive an hour and fifteen minutes to get Robinson Poyne's high quality service and best rates service :)

The owner was a bully and per request of insurance repair manager was told to use a new Jeep part…read moreto replace the steering column and he used some other part instead, so there is a very noticeable 4" gap the runs the length of the steering column and a whole at the top. In addition in the process of detailing me car the shop got water into my spark lugs and I had to have my jeep towed the next morning the be repaired which cost an additional $270.

The owner did not repair my car within the 20 day repair time. The owner held my car for two weeks…read moreand did not order my parts until 3 days before the insurance company's projected date. My vehicle is brand new and the shop managed to damage my alarm system, blue tooth, transmission, and gave me my car with stuffing hanging out of the driver's seat. They did not replace the airbag from the driver's seat. I had to return my vehicle to the auto body shop twice for them to repair my alarm system and install the airbag. 3 weeks later I am now having issues with the transmission.

Love this place and will be back! I decided to check this place out based on the the reviews I saw…read moreon yelp and they are definitely worth five stars! The owners name is Ken and he is a super friendly guy. I had a literal hole on my drivers side rear and received quotes from other body shops with prices in the $1,800's, taking a week to finish. Ken quoted me more than half of that price with a two day finish and the work was phenomenal! My car was returned to me washed and looking great! I will definitely be referring a lot of people here! Thanks Ken!

Based on the reviews, I decided to give this place a try. I needed a new radiator. The job was…read morecompleted for a good price but they were very messy. Antifreeze had spilled everywhere under the hood and was also in the crevice of my fog lights. I complained, they apologized and cleaned up the mess. RED FLAG! Second visit went back for AC lines. Cost $1400, kept the car for 3 days, picked it up and guess what!! My air still wasn't working. He told me it would be an additional $800 to fix! Not to mention they left dirt, and black fingerprints in the trunk of my car where they were working. I went to another shop and had it repaired for $300. They definitely tried to get over on me being as though I am a woman. SOOO.. beware!

If your insurance company recommends this shop as a trusted and reliable repair service, I strongly…read moreadvise you to consider their negative reviews and look into a better repair option. Caliber Collision has had my car since July 2nd, and today is July 25th. Throughout this period, I've received constant updates about my vehicle waiting for a specific part that took far too long to arrive. Then, I had to endure further delays related to the painting process, where I was given inconsistent information about when it would be completed. When I picked up my car on July 25th, I was shocked by the lack of care demonstrated. The interior was extremely dusty, and there were dents and marks on my leather seats. It was clear that they had left the windows open during the body work and had carelessly laid their tools on my seats. The exterior of my car was filthy, and the green marker used for identification was still visible. This level of service is absolutely unacceptable. Returning a vehicle in such poor condition reflects a business that is subpar and unwilling to meet basic standards of care. I will not be recommending Caliber Collision to anyone.

05/28/2024 I…read morereceived constant updates on the status of my vehicle. My projected completion date was the 31st. Much to my surprise, my vehicle was finished way before that. The pick up process was painless. I was able to return the rental at caliber and just drive off with my baby. I must say she looks way better. Oh and the work is backed by a lifetime guarantee! I will be back in the future.

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

If there was a negative 1000000000000 rating that still would not be LOW enough for this company…read more If your car needs repairs-AVOID THIS PLACE AT ALL COSTS!!!!! If you look in the dictionary under janky mechanics Herman's fake good guy self's picture will be right there. Herman Daniels/Hampton Auto Body was paid in full for the agreed-upon repairs. However, Mr. Daniels retained possession of my car for nearly a month (2/17/25-3/13/25) and failed to complete the majority (95%) of the repairs for which he had been compensated. Upon the return of the vehicle, it was discovered that not only had the repairs been left incomplete, but the car sustained further damage while in Mr. Daniels' possession. He damaged the body of the car by improperly putting on a new bumper with NO BUMPER CLAMPS, damaged my side marker lights, damaged the front trim and then tried to say he purchased a replacement light because my fog light was broken. Not true it needed a SCREW! My attempts MULTIPLE attempts to retrieve my vehicle were hindered by Mr. Daniels, who made the process unnecessarily difficult.I was forced to have male individuals present to interact with him in a professional, direct, and respectful manner to secure the return of her property. When no male presence was available, Mr. Daniels threatened me, stating, "Bring whatever guys back up here - I'll be here and see what happens." Herman also refused to give me any written documentation so I did as much as I could in email. But that was also met with him writing in all caps "SMITH-I WILL CALL YOU WHEN THE CAR IS DONE". When I was able to come and get my car my UBER driver asked Herman for a receipt and then HERMAN gave me a copy paperwork from 12/13/24 when he fixed my antifreeze leak, loose steering wheel, an oil change and was supposed to fix the issue causing my check engine light to come on. Instead I now needed 3 sensors. All from a simple Anti Freeze leak from a small connector. I was smart enough to take pictures before at the shop and after so I have a lot of the process documented for this exact reason. AGAIN DO NOT DO BUSINESS WITH HERMAN DANIELS or HAMPTON AUTO BODY!!!!!! YOU WILL GET SCAMMED-and he will lie constantly and try to take advantage especially if you are a female. He will use the excuse that he has to keep ordering parts to stall and further scam you!

A coworker of mine (who is not on Yelp) asked me to write this review in regards to his excellent…read moreexperience here. He has a Lexus LS 460 that he had repeated issue with bought his vehicle to this location. Mr. Henry, the owner, fixed and repaired the issue with out any questions or concerns, I definitely recommend him for your auto repair needs. He takes his time and makes sure that everything is top notch and that you are completely satisfied. His personable approach and excellent customer service will make you a loyal patron. If you are in need of a professional shop with respectful staff, please give Mr. Henry a chance!