My daughter was recently admitted into the ICU for a mental episode, and I wanted to thank the…read morestaff of the ICU for their professional devotion and their sensitivity to her particular situation. Specifically, I'd like to give a shout out to the following individuals in the ICU area, 2nd floor: Logan Hannah Emily Silvia Addison All of these folks were very concerned about my daughter, and all of them gave her precisely the type of care that she needed. I highly recommend this unit to anyone in a critical situation. Thanks to all those who helped us!

Could have been better. I had a concussion and though they checked for all of the critical more…read moreimportant things like a stroke or heart problem, they failed to send me home with what I really needed, medicine to keep me from getting nauseous. Apparently most doctors will give someone a prescription for these when they have been diagnosed with a concussion but not the doctors at this hospital in the emergency room in the middle of the night. Though they were a lot better than they used to be at this hospital in terms of giving me the help I needed in a timely and caring and professional manner, the fact that they failed to provide me with this one thing and that I had to call another doctor the next day about my nausea to have them figure it out over the phone tells me this organization is still one that could have been better. I continue to rate the major hospital networks in this area in this order, UT Southwestern, Baylor, Texas Health Resources, Presbyterian, Medical City. When I have a choice I like UT Southwestern best and Baylor about the same. The former for most everything and the latter for heart and orthopedic problems. I have my reasons based on a lot of extended family history over the decades in this area.

Not great at all. Clean, friendly, and probably for a reason, remarkably empty. Really sparse…read morecare, only a diagnosis of a scratched cornea and even a bit of attitude. No medicine, no eye patch, nothing. Just a $2000 bill. What a joke. Never to return. If I am having an emergency even while driving by, I will keep on driving.

I was wrong to review this place well. The experience there was fine, but they engage in…read moreincredibly dishonest business tactics and billing procedures. They straight up lied to me to get me to pay at the time of service insisting I wouldn't see more bills. I told them to give me something in writing even. Now I am seeing more bills and they are evasive and manipulative over the phone.

We were seen quicker than our appointment time…read more This place is clean and professional. The staff is really good with kids and calmed our daughter down. I hope you never have to take your kid to an urgent care, but if you do, please chose this one.

I love this place! Every time I come here the service is fast and they're always so good with my…read moredaughter. They always make your child first feel comfortable before doing anything to them and if they begin to get fussy, the nurse will bring out a bubble maker to make the kids feel happy. Nurse Monica is amazing and always fully explains and answers all your questions, she tries to help you understand exactly what will be done and also is great with communicating with the parents!!

I love MacArthur staff is always nice and the doctors are so helpful this my first child so I'm…read moresuper nervous and the doctor helps me with all I need the place is definitely five star

Front Office staff are very rude. Business overall is very unprofessional threw a $2,100 bill at…read moreme and told me I needed to pay asap instead of billing department calling and notifying that insurance isn't accepted and what costs will be. Very very disappointed in this place

My husband passed away there in 2011. As I remember, he got…read moreexcellent care there. The staff was as tentative to me as they were to him. They let me bring his dog Daisy in to see him. That meant so much to both of us. He knew he only had a few days and seeing his FurBaby made at least one day easier.

This is a great recovery hospital. After being in the hospital since March 13...it's amazing how…read moreeasily you loose use of you limbs, learning to walk and building my muscle strength. Great care on all levels...

I needed medical care and decided to try out this Urgent Care since it was a short drive away. My…read morevisit was on a Monday at 10A and the waiting area (and parking lot) were empty. The employee at the front desk was super nice. It did take some time to be seen though; maybe 20 min or so? (I was a walk in though and they did have some appointments). The NP was great as well and the whole visit was a good experience. I would definitely recommend them to others.

Not off to a great start. Yesterday I scheduled an appointment for 2:00 today. I walk to to the…read moredoor and there's a sign that says,"at lunch will be back at 3:00." I called and was told to just wait it out. Sitting in my car for an hour when I had an appointment scheduled is not ideal.

She's the best obgyn hands down! - she's caring, compassionate, loving, good listener, experienced…read morein her field of work and just a good human being. She treats her patients like her own family. She saved my life. Forever grateful to her. The clinic used to be under USMD, now it's under THR, so I'm hoping the services and communication with the hospital gets better. The nurses are pretty good, front desk staff are learning new systems so they were bit slow and confused during my last visit. Hope it gets better with time.

I have been a patient of Dr. Vallery for over six years and I never had any negative experiences…read morewhile visiting her for my appointments. Every time I walk in I am greeted by the staff at the front desk. I love how they decorate the lobby according to what holiday is coming up. Puts a little smile on my face to see those personal touches. I am not kept waiting for longer than maybe 20 minutes most of the time I visit. The lobby and patient rooms are always clean and tidy. The restrooms inside the office is well decorated to make it not feel like a 'gloomy doctor office' (if that makes sense). Anytime I ask her a question or concern I have she always has the right answer to it and makes me feel at peace. She has recommended other doctors or services if I am in need of something she does not cover. She is great and friendly but I just wish our visits were a little longer to talk to her more. My visits and talks with her always feel like they are too short. If you are thinking of setting an appointment the number will direct you to the general hospital network and from there they filter to the people as needed.

I want to give this place five stars but unfortunately after providing proof that I paid for the…read morebill here they are still sending me bills. It's very frustrating. I have reached out to the billing company and spoke to two different people. One I emailed all proof of my payments for the amount due. I emailed this on April 15 and still have no response. I called two times to the billing department since then and spoke to Ryan who was no help. I asked to speak to a supervisor in the billing department, and he said they would call me back. Never called me back to discuss my proof. Still no response as of June 29. I received an invoice in the mail still stating I owe the money when I have proof of paying it in full. This is frustrating. I'm saddened that this took place because I loved the doctors and nurses here, but I wouldn't go here due to how they handle billing.

If you have Medicare do not go here. I went on a Saturday morning and I am obviously older. No…read moreone else was there. The woman at the front desk was rude and sullen. She took my insurance and ID and had me start filling out paperwork. After 5 minutes, she called out saying that she had just looked at my insurance card and they don't take medicare. She never smiled, just looked sullen through the whole interaction. No sympathy.

NP Trinh is the BEST! I had the most pleasant experience with her, she is very thorough and…read moreunderstands my needs. I do all my appointments and check-ins through the app, so I haven't had any issues with the process. I love the care I receive at this location, I only want to see NP Trinh moving forward! Quality of care for annual physicals and checkups is well above average.

N.P. Trinh & the check-in Assistant are WONDERFUL people. I don't know why this MinuteClinic has…read moresuch a low star rating, but I have a feeling it's because others didn't do their due diligence to READ & UNDERSTAND what they were agreeing to. I followed the instructions given, and got in & out within 15 minutes. Anyone who was rating this a 1 Star clearly had issues with the Pharmacy/Pharmacist, & the Clinic itself as far as "what they thought was wrong" -- they can't always give you what you WANT. You may have gone in for a pain med, or something like that, but they cannot prescribe something like that to you anymore. That requires the ER, AND A PAIN MANAGEMENT DOCTOR after the visit is done at the ER! Learn the rules of Texas, & the pharmacy rules. Stop rating low because you, the consumer, DON'T want to understand someone/something correctly. Learn the rules! Thanks ladies at the MinuteClinic!

Yep. It happened. This is my favorite doc-in-a-box…read more Excellent doctors that triage quickly and treat you like a person. Friendly and knowledgeable, with good treatment. They actually listen. The place is spotless, as an ER should be.sanitized. sterile. Clean. Good prices too. I was here a few years ago and the treatment was great then, too. Their services cover everything medical.its an urgent care and an ER combined. Lots of available parking. I only waited 30 minutes to get treated. What?! You heard me!! And I left with a shot in each hip and two prescriptions. Im still on the mend, but am sooooo glad we have this gem in the North Richland Hills.

They are amazing. I always go here when I'm not feeling well (virus, cold, strep, etc) They are…read morefast, and the doctors are kind. They have me out the door and on my way to feeling better quickly.