July 3. Most everyone in the industry is off for the 4th, and our AC craps out. 94* outside…read more Called Wakefield Heating and had Nick out in a couple hours. Supplier and LG service are offline for the holiday. Nick and his boss figure out how to use the parts from a non used zone to fix the used zones. Nick was industrious and he kept at it until it was fixed. Now I can sleep comfortably into the 4th. Well done Wakefield Heating Services!!

Had an ongoing furnace issue another local guy misdiagnosed (and who charged me $$$), and then got…read morea referral for Wakefield Heating from a trusted tech in the industry. Wakefield identified and fixed my issue quickly and for a fraction of the cost of the other guy. I will be using Wakefied Heating for my annual service and any issues going forward. Thanks guys!

This Company, in NOT Boucher HVAC. Boucher was reliable and on time…read more The Company, NOW, is VorTech, HVAC. 2 months ago, I had to put in a new home heating fuel tank. The company came, did the job and left. I'd called Vortech for the restart and boiler service. They made us wait a day. Seeing as it was very warm out in the beginning of October, no problem... Fast forward to the day after Thanksgiving. Woke to go to work at 0500. Turn in the shower, no hit water. Turn up the heat, no heat. House is already down to 57* inside. No big deal. Remained calm. On my way in this morning, I left Vortech HVAC a message. Probably just a quick reset, maybe a part issue, I don't know. I'm not a boiler guy. An hour later, I get a call. Woman on the line, after I explained I had no heat/hot water says, "We don't normally do emergencies responses on weekends. It's an industry standard." Really? Your website, which you deceivingly still have listed under Boucher HVAC, trashing those guys reputations, says you're open 24 hrs. Hmmm? So no heat/hot water but you'll "pencil me in for Monday afternoon?" Four days after I report to you (in late Fall) I have no heat/hot water, with my wife and two dogs at home? So not satisfactory, I can't even begin to state how PO'd I was. Way to make a bad situation worse, Vortech, HVAC. I'll remember this when someone asks me about your Company or I'm hoping someone reads this review. The office manager, or whoever the woman is, I spoke with? You're a POS. Rant over...btw...you're fired in case you didn't realize it at this point. Scrap that Monday appointment. Your guys are great and I hope they ALL find a better company to go work for. Advertise your own business name, going forward too.

I'm writing this review on my property which I purchased in February. On inspection the furnace had…read morea leak and I requested the owner to have it serviced and fix the leak. In the last three months me and my wife have had adverse effects with congestion, watery eyes and sore throat. I'm no expert but I I bought a gas sniffer and purchased a new filter for the unit. There were no leaks found but I was shocked there was NO FILTER! How could this happen? The invoice stated it was checked and not replaced. Obviously not checked!!! This isn't a handyman or a neighbor looking... it's a professional...I'm without words

This company is far from a professional service. One hand does not interact with the other,…read morecommunication is terrible and nothing is easy about working with this company. I'm sure there's nice hard-working people that are a part of it but it's a shame that the management cannot set them up for success. Canceling the service and asking them to remove the propane tank, was like pulling teeth

I would only recommend to people I don't like! Multiple…read morevisits, didn't know what they were doing...replacing parts one after another...trying to run down problems they were creating at big cost to me...Ultimately, they walked away saying they were done and the furnace still wasn't working, but were glad to come and install a new one for me at big price tag...I then hired National Refrigeration who came and fixed the issue Buckley created in 1 hour and a very reasonable low cost...wish I could give a minus stars review...

Been sitting for 3 days w no heat and elderly people after your tech removed a part from our…read moreheating system, that he was returning w the next day. Techs keep saying they are here or showing up and don't, or never answer phones. Poorly run company RI koolco South County

We love KOOLCO. The office staff is responsive and helpful , the technicians are knowledgeable and…read moreprofessional and the prices are appropriate (not cheap but appropriate). We've used them multiple times and have always had a good experience-- a well-qualifed and truly local company.

If you're looking for an honest, efficient and cost effective business please consider Castillo. I…read morewas impressed by the level of communication, follow-up and pricing. John communicated the entire way on availability, acceptable forms of payment and explanation on the issue/solution for solving it. Sidenote: I had originally sent out a mass yelp service request for quotes and many companies didn't have availability. John had actually took initiative to follow up if my issue was already resolved (which it was not) and came out within a few hours same day to service my home. I feel relieved to have found a hvac company I can trust for maintenance and repairs. John also told me if the heat gives me the same issue he will come out for free for follow up. Please support this business based off integrity, honesty and affordability in this economy.

Castillo & Daughters Affordable Heating and Cooling Repairs did an amazing job servicing my A/C…read more From start to finish, they were professional, knowledgeable, and genuinely committed to making sure everything met my expectations. You can tell right away that this is a company that takes pride in their work and treats customers with honesty and respect. The service was thorough, the communication was clear, and the pricing was more than fair -- especially for the quality of work they deliver. It's rare to find a company that's both skilled and personable, but they truly are. My A/C is running perfectly now, and I couldn't be happier with the experience. Highly recommend Castillo & Daughters to anyone looking for reliable, affordable, and trustworthy HVAC service.

Kazounis Plumbing and Heating has been providing excellent plumbing services to us for years. We…read morerecently had a radiator issue that was fixed with minimal disruption or cost. AJ did an outstanding job and we very much appreciate Bill's expertise. Before we contacted Kazounis Plumbing, the company that services our boiler assessed the radiator issue on multiple occasions and failed to identify the cause of the problem. Kazounis Plumbing fixed it in under an hour. Also, the office staff is very courteous and helpful . We highly recommend Kazounis Plumbing and Heating.

I was given their name by an acquaintance as I needed a small plumbing issue fixed. They were very…read moreaccommodating and actually came out that same day. Quick and efficient. The technicians were friendly and professional. They will definitely be my go to plumbers from now on!

The owner came and helped my family when my dad was sick and we had frozen pipes. They didn't even…read morehesitate and came late one night. I recently needed a new water heater and didn't even think twice about who to call. They came right out and replaced it, and took my old water heater away too! I recommend them to a friend when they had an emergency and she was 8 months pregnant, and of course William J Riley came through and fixed the problem! Great prices and great people. Very trustworthy in the house too.

I have used William J. Riley Plumbing and Heating for 15 years since purchasing my home. They are…read moreEXCELLENT! They help trouble shoot simple things over the phone and are quick and responsive when someone needs to come out. I had a an emergency today (my heat went out), a Saturday, and the on call technician (Anthony) came out quickly and was very thorough in checking everything out and ultimately found the problem. The house is now heating back up. I had a similar emergency years ago when my water heater burst and they were equally responsive and helped me also get a clean up crew out. Even for routine things, I have been so pleased. Their work is excellent and their pricing is fair. I cannot say enough about the company, it's service and the entire team!

Contacted them online for an estimate appointment and when I didn't hear anything I called and left…read morea message and still nothing. I wanted a tankless water heater installed and I saw on google that they do that. Wish they could tell me if they don't want the job so I wouldn't waste time waiting.

Price was right and included a new water heater; great service by Steve and his team and now have a…read morebrand new oil heater.

Our central air conditioning unit was having a few issues and Valley Heating and Cooling came out…read morelast year to promptly service our unit. We made the decision to replace the central air unit and had Valley come out and give us a quote on the work. Their quote was very competitive and we wanted to have them replace our unit based upon the excellent service we had received in the past. Our job took two days to complete and the work crew sent out to our house was excellent. They laid down tarps to protect our floors from any debris (we had all of our duct work replaced). In addition we have a small dog who was very curious about their work and really thought they came to visit with her - they were very nice to her and gave her attention. The crew worked very efficiently and answered any of our questions and review details with us along the way. Our new WIFI thermostat had not come in so they installed a digital thermometer and then came back and replaced it with the WIFI unit as soon as it came in. They made the experience pleasurable and we would highly recommend them for both installation and service. It's a pleasure to do business with Valley!

Came out to measure and get info said they would be in touch with a quote then ghosted. That was…read morealmost two months ago. I figured with summer and covid they were busy so I tried to give the benefit of the doubt at first. I've called several times trying to see what's going on and everytime get told "Oh he is very busy. Oh I will make sure he sees this." The 2 stars is for the receptionists are always pleasant even if they are shining me on. The man who came to measure was nice, quick, and wore a mask in the house and answered all of our questions (just not how much- still waiting for that). It is a shame I'd actually respect the company if they could just be honest and say we aren't taking new clients, we are X weeks backed up, or we don't want to come out to your town instead of stringing me along to wilt in the heat.

Our hot water heater died right before the Fourth of July weekend! I spoke to Nicole and when she…read morelearned we were without hot water Mark and his son were out at 8 am the NEXT day! and installed a tankless hot water heater that day! Very professional, leaves no mess and knowledgeable. I will use him for all of my plumbing needs and am happy to recommend him to others.

Called Mark to install a new kitchen sink and replace several outdoor shower valves. Before the job…read morewas even to begin ran into a minor emergency as the old plumbing began to leak during demo. Mark was quick to come over to solve the problem. Mark's associate, Michael, did a great job hooking up the new kitchen sink and faucet while also replacing the outdoor shower valves. i enjoyed working with both Mark and Michael and I highly recommend. Tom