Quick and easy to schedule an appt. I fell like I am always in good hands with the doctors. They…read moreare so thorough in explaining procedures and results.

Incompetence at it's worst. Screwed me out of my appointment, told me to go get imaging somewhere…read moreelse! Do not trust them!

I started in the ER, they were very busy, so when I got to see the doctor, I was in a lot of pain…read more I knew what was going to happen and when the test were confirmed, I was admitted! The nurses were all very good but very busy. If you are in a lot of pain and have no patience, you will need to bite the bullet and give them a chance to help you.

I wish there was a zero star option. I took a family member to the "ER" yesterday at 1:00 pm. It is…read morecurrently 3:30 am, today. We have been here 14.5 hours. We are waiting for an ultrasound. An ULTRASOUND. A routine procedure. We haven't heard the same answer from one employee. They refuse to give us an ETA. I can only describe the "care" as cruel. I looked up the average wait time. The National Average is 2 hours 41 minutes. We have been here five times that. This is the worst hospital experience any of us have seen.

Be me Call to confirm appointment time…read more get crazy phone tree. Guess at the right option. Get put on hold. (That's fine I can wait) After 20 minutes get a message about when the office is open. (It is). Then instructed to leave a message and they will get back to me tomorrow. I think my appointment is tomorrow so it would be hard to be less helpfu.

It took two years, two MRI's and one nerve study for Dr Ratfk to figure out that the physical and…read morenerve pain in my back was a nerve injury in my back. He reasoned that because it was a nerve injury in my back there was no point in further investigations or treatments and I'd just, "have to learn to live with it." GO ELSEWHERE, incompetent and borderline psychopathic doctors who care about one thing: $$$

Krissy helped me with a chest CT today and I must say how positive of an experience it was. She was…read morefantastic explaining the entire procedure and was gentle and kind. Also Nancy who checked me in at the front desk was wonderful as well.

Gentle, professional mammagrams and bone density screening. Could not believe that I ran into a…read morewoman who had done my ladt mammagram just the previous year in Concord, CALIFORNIA of all places!! She and her family moved up here from the San Fran bay area just three months before I did. This area is attracting talented professionals.

Recently went in for a neck and back x ray. Then went back for my yearly mammogram. I had the same…read moretech both times. Melissa is fabulous! She made sure I was as comfortable as I could be, she was very friendly. She was very mindful of getting x rays that would be what the dr would want to be able to see so that I wouldn't have to come back and re do them. She explains everything fully and put me at ease for both appointments. I didn't get the receptionist name, but she was also very friendly and professional. I will absolutely use them again if needed.

Well if it hadn't been too much trouble for the tech to make images of my thumbs I might've…read moreactually done that...but apparently they have jacked up hours of operation and even tho the front door was open and I walked in isn't enough to make images. Wtf? Dude if you're closed just flip the sign over & lock the door. No harm, no foul. The tech was either unsupervised or having an impressive affair with the Dr bc she had better things to do that didn't involve me...and never will. I ultimately went 500ft across the street to Harrison Imaging Center. Images made AND read within 90 minutes. This place isn't even worth opening the front door. Go elsewhere.

I was a longtime patient at UW medical clinics and was sad to find no UW facilities in Kitsap…read moreCounty where we recently relocated. After a terrible experience at another facility I called UW for a reference and Doctor Gross was recommended. After a year as a patient they abruptly changed their policies. As explained in phone call I got 2 weeks before my blood work appointment. Now on top of copay out of pocket there is a yearly charge of $250 broken into monthly payments. And I was almost 3 months behind and would need to pay up to date to be seen. Never received paperwork, email etc. My insurance did not cover office visits as Dr Gross was out of network so I had to pay $200+ out of pocket.... Now add on $250. I can't afford it so asked for a reference, (just like I got from UW) the office called and said there are no primary care providers available in the area. I will go elsewhere as they obviously don't need me I needed them.

My wife and I have been patients at Olympic Internal Medicine for 12 years and have appreciated our…read morePhysician very much, unfortunately the practice has become a concierge service where they add $250 per person to your medical expenses yearly to be able to see any of their Physicians and the fee is non-refundable. I understand the financial issues that brought them to this point but certainly for some patients it will be too much of a financial burden. During the time this is happening my wife retired and we are transitioning from employer provided insurance to the very confusing medi-gap Medicare world and didn't know what limitations we might have with the new policy so we didn't sign up since the fee is non-refundable. After weighing our current situation we are opting to change to a new provider that is much closer to us and doesn't charge the fee. The practice is apparently retaliating by telling us we must pay a fee to be able to get our prescriptions filled and they have locked us out of their patient portal where all of our medical records are. We are actively trying to start the transition but it will take at least a month to get to see the our new Provider and complete the transition but OIM has dropped us because we won't pay them during this time. This is wrong on so many levels and even though they have some good physicians there I would think twice before renewing or signing up with this concierge practice. Dan and Janice West

I've had laser treatments for stubborn sunspots with Amanda. She is so detailed and thorough with…read moreher treatments. She knows her laser settings and just how much "juice" you need to get the intended results. With a little numbing, I felt almost no pain - a very comfortable experience. She also explains why things are happening and how to care for and prevent further sun damage. She and all the staff there are kind and welcoming. Also, the water view from the waiting area so is calming. It's 100% worth the drive to Silverdale.

I recently had upper eyelid surgery here, and I honestly couldn't have asked for a better…read moreexperience. From the very beginning, the doctor was so kind, clear, and honest about what to expect. I really appreciated how specific he was about the outcome -- it made me feel informed, comfortable, and confident that I was in good hands. I also want to take a moment to recognize the receptionist. She was so kind, gentle, and professional in every interaction. It really matters when the very first person you meet sets such a warm and welcoming tone, and I deeply respect businesses that prioritize hiring genuinely good people. This combination of medical skill, honesty, and human kindness made the whole experience feel not only professional but also personal. I am so grateful and would recommend this place without hesitation.