Very knowledgeable staff when it comes to taxes! Friendly and prompt service. This is my fourth…read moreyear, having them do my company's taxes, and very reasonably priced I might say!

I went here because of positive reviews but I'm highly disappointed…read more Owe a lot of money towards federal and honestly if the accountant wanted to go above and beyond, they would ask for extra info to help you write off a lot of things you have to pay for through out the years but this place does the bare minimum. Even used the old address that we no longer lived at when we literally wrote down the current address so now we have to jump through hoops just to get our state refund.

I have been preparing my taxes for years on my own using online software like TurboTax or H&R…read moreBlock. Last year I got hit really hard with owing taxes to Uncle Sam, even though nothing had really changed for me financially. Friends suggested that I look into working with an accountant for my taxes, and that it would make a huge difference. I reached out to Accountax Aid for some information, and they were very responsive and answered all my questions promptly. The appointment was easy to setup, and I was able to ask tons of questions I had about taxes and what I could do to help my tax situation for next year. Pooja helped me with my taxes for the year, and results couldn't have been better! I was able to get a significant refund instead of owing, it was painless and quick compared to doing it myself, and I have the peace of mind that my taxes were done right. She is very professional and knowledgeable, and I will be returning here for all my taxes and accounting needs in the future.

Just wanted to give Pooja another 5 star review, I'd give her 10 of I could. She made the process…read moreas safe as possible and offered a few ways to get the job done. It's great to know with all that is going on right now , Pooja and her team are doing a great job in keeping everyone safe while doing quality work!

Karen, the relationship manager, has helped me so much over the past few years. We have a small…read morerestaurant and I cant tell you how much she helps me when I forget things. And running a busy restaurant, I do forget things. Its so hard at times to keep tabs on everything that comes up...and I can tell you without a doubt, she puts my mind at ease, as does everyone at the Fish. They are prompt, professional and simply wonderful people. I honestly have nothing negative to say. All Positive. You are missing out if you don't use them.

Love, love, love this company!…read more After years of constant hassle and continous payroll increases from the big boys, we decided to start looking for a new payroll company that would serve our needs. We found Big Fish and have never regreated it. Our company has been with them since September 2005 and there isn't a better payroll company out there. Their employees are the best in the business and you know that they really do care for you and that you are part of their family.

Yenny provides my clients with her services and has done such an amazing job at ensuring they're on…read moretop of their taxes for both their personal and business needs. She's extremely quick at responding and is very proactive about her clients' situations. She answers questions before they even know what to ask. She's also very personable and does a great job at explaining the complicated tax information in ways that are easy to understand, without all the tax jargon. I definitely recommend using Yenny's services.

Yenny helped me with a special request during high tax season. Quick and easy to work with. Would…read moredef recommend.

She has on her website a request form to book a 30 minutes meeting…read more I requested that and got an auto confirmation. Of course I sent a brief. A day later she canceled and this was her statement "I apologize but I am not interested. I am too swamped to commit to this service. Thank you for your consideration. " I think she wanted to say I do not know how to handle a complicated rental income LLC with foreign members. or she is short on staff. Either way that was unprofessional answer in my opinion at least. She should have accepted and listen to what I have or maybe refer me to someone who knows how to handle my company. Better yet, update your website. She was recommended for this specific service by Chat GPT.

Aidreen, has been doing my Business Tax Return and Payroll for about 2 years, when I started, I was…read morethree years behind and she is truly a life saver, she is extremely knowledgeable and very professional. she's even called the IRS, and was able to get me a refund, that's a big plus. i am extremely grateful for all her help. As long as i have my Business she will continue to be my CPA. Carlos A.

Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

Have collaborated with this firm for many years. We work with Peter Nellesen who is a rock star…read more Handles payroll, corporate taxes, and personal taxes for the biz owners. Fees are very reasonable for the quality of work. Would highly recommend

I have used this office to prepare my personal and business tax return for the last 10 + years. I…read moream a statutory employee which means I get a W-2 and a 1099 form the same employer. This has been too much for most accounting offices to handle but Elizabeth Bilinski has been more than competent in filing it. I've been impressed and have referred others to this office. Most have been please but you can't please them all!

Found this place on Yelp. The front desk receptionist is extremely rude, curt and definitely…read moreshouldn't be in a customer facing role. I understand that the tax season is busy and stressful, but that's no excuse for treating customers poorly.

I wrote Piterak's Accounting a week ago from their web page. I asked for an appointment for my…read moresister and I to get our taxes done. Four days later. Didn't hear back. I called them back today. When the woman answered the phone I explained who I was. Her response? "We're too busy." No, sorry for not getting back to you earlier, I regret we can't help, but here is somebody who can, just short and rude. To Piterack Accounting and any other business out there. We don't care that you are too busy. Part of running a business is to treat customers and potential customers with dignity and kindness. If you can't do that right, nothing else counts.