Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

Their phone customer service is bad. Put me on hold for 12 mins and no one answered. Do they think…read morewe have the whole day to stay on the phone to find out whether they carry certain sport accessories? I ended up going to different sporting store.

Great bait shop with helpful and friendly staff. We stopped here for some bait and advice. My kids…read morelike at catch and release small fish. We bought some frozen shrimp and went to the fishing pier just up the street. Will be back again.

Classic, locally owned bait and tackle shop. Opens early and has all you could ever need. Lots of…read morespots within 15 minutes to fish from the shore. Great price for 2 dozen live shrimp. Service is great, welcoming and not annoyed if you're from out of town -- at least we couldn't tell -- which is more than can be said about other tackle shops in other places. If you got a kid or first timer with you and you want to get them excited, head to Melbourne Beach Pier around sunrise and you're guaranteed to catch catfish nonstop, do yourself a favor after a couple and head to Kiwanis Park at Geiger Point to make the most of your time and get some drum (can't keep them at any size in the area) and snappers.

Very friendly and helpful. Their boat battery guy knows his stuff. I learned a ton from him and…read morehe didn't try to push a new battery me.

Awesome place people so friendly had to detail a boat supplies join the club receive discountread more

Have used these guys for a while and they have always been courteous and pleasant to deal with…read more Shared fishing stories and got the latest scoop on what was biting and where. Prices are easy on the wallet and you get a discount for cash!!!! Live bait ( nice sized minnows) and worms!! Early open times!!!!

From the owner: Marine & Tackle Warehouse is your 1-stop shop for all your boating needs. We do everything from…read moreservice your outboard motors, install electronics, and sell bait and tackle.

Went in today -Saturday - my son and I were getting new poles etc. we were greeted by John... I…read morecan't say enough!!! From the moment from hello John was so kind and professional and honest. He got us everything we needed!!! Didn't sell us anything we did not need.. he showed us how to use the poles .. and put all the weights etc on for us showing us every step very patiently. You don't see this type of service anywhere today!!! A big thank you to John the fireman for making today a very memorable one for us!!!! We will only go here moving forward!!

Amazing service and staff! Great selection of baits and tackle. There is a reason they call it the…read morecandy store!

My wife and I headed out for an in-shore charter with Capt. Sam in hopes to bring home some dinner…read more We're not foreign to the water or fishing, but needed a solid refresher to get the cobwebs off. From early in the booking process to when we first stepped on the boat, Capt Sam was extremely knowledgeable about what was biting, areas to fish up and down the intercostal, all while educating on technique & the local environmental factors at play. The entire charter Capt Sam was engaged and kept the vibes light & positive throughout. We ended up landing a few keepers (2 Pompano & Trout) and several smaller species like jack & pinfish. Capt Sam also provides some great advice on cooking up the Pompano after providing some nice fillets. Overall, if you're looking for a seasoned guide that is knowledgeable, good natured, and experience a awesome day on the water with one of the top flats boats on the market then you're in for a treat with Capt Sam. great day and will be back for another round.

We did a family fishing trip(me, my husband and our 13 yr. olds) with Sam and it was excellent. We…read morelove to fish but mainly get to do it on vacations, so always go with a charter. Sam and his team at Down Sea Charters were terrific. Booking was easy and Capt Sam is a wealth of knowledge about the area. He is friendly, patient and perseverant- one of the best guides we've ever had. A perfect blend of sharing info about the fish and the area and getting us to do some great fishing! His boat and equipment are pristine. I highly recommend Down Sea Charters and now I have to go because my son is obsessed with catching more snook!

What an amazing experience!! He was so nice and knew what he was doing. He was amazing with my 12…read moreyear old daughter. Teaching her how to bate crabs. Would totally recommend!!! 10 stars. P.s. Will be booking again

We had an amazing fishing trip last weekend here in Florida. Captain Shane was incredibly…read morepersonable and made the whole experience enjoyable from start to finish. He took us to a fantastic spot where the fish were biting nonstop--we caught lane snapper, bluefish, and Spanish mackerel, more than we could even eat! It was a beautiful day on the water and an unforgettable experience. Highly recommend!

Came here a couple of days ago to grab a new rod. The worker was very accommodating and helped me…read morechoose what hooks, weights, and bait I needed for what fishing I was doing. Only downside is that there wasn't a very big selection of rod and reel combos. Would recommend!

Locally owned business! Great selection of Patagonia…read moreclothing and gear. Huge selection of polarized sunglasses from Costa, Maui Jim, and Smith. Quality fishing equipment and beach wear. Fly fishing section is hands down the best around and they have the knowledgeable staff to help out the beginning angler. I'm an avid fisherman and frequent customer. I rarely go anywhere else for my fishing and outfitting needs

a great most interesting store you can spend hours looking around. Everyone was so friendly and…read morehelpful, especially a young man named Baily in the archery department. He was so knowligable and friendly went out of his way to educate my husband and myself, his manager John was very accomidating also, I have never seen an establishment with so many friend helpful employees, It was my first time in Bass and we will be back.

I had a very frustrating experience trying to pick up a firearm order at Bass Pro Shops. I recently…read moremoved, and my driver's license still shows my old address. I brought my valid government-issued photo ID along with my current vehicle registration showing my updated physical address. Bass Pro's own pickup instructions say that if the address on your photo ID does not match your current residential address, you may be required to provide a second form of government-issued documentation with your current physical address, such as a vehicle registration, voter ID card, concealed carry permit, hunting license, etc. That is exactly what I brought. My driver's license was my photo ID, and my vehicle registration was the supplemental proof of current address. However, the employee/manager still turned me away and acted like I was trying to use the registration as a photo ID, which was not the case. To make it even more frustrating, I contacted several other local firearm shops afterward, and they all said that a valid driver's license plus current vehicle registration is acceptable for this situation. So it appears this was either a misunderstanding by the store or an overly restrictive store decision that was not clearly explained. I understand firearm sales require strict compliance, and I respect that. But customers should not be turned away when they bring the exact type of documentation Bass Pro's own instructions say may be used. The process was confusing, poorly handled, and wasted my time. Very disappointing experience.

I really like the store. Cheap, they are not, but they do have a great selection of guns and a…read morefairly knowledgeable staff. I've purchased a few pistols from them and never had any problems. They offer a lot of "perks" for club members. The only real complaint is the QRG system for checking out with a purchase. My advice is to go there on Monday mornings.

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.