My car was serviced carefully, and the overall experience was positive. The only issue was the…read moreextended service time.

Awesome people and did a fantastic job and fast. I definitely recommend them and will use them…read moreagain.

Poor experience -- costly repair did not resolve the problem…read moreI brought my vehicle to this shop based on a friend's recommendation because it was overheating. Before they began the work, I explained the issue in detail, provided the diagnostic trouble codes, and shared what I believed was the needed repair based on the information I had. Unfortunately, the repair performed was not what I requested or what I understood to be necessary to address the overheating issue. Instead, the shop recommended and completed a more expensive repair. After they had my vehicle for at least a week, I was told that the vehicle would be completed on a certain day. I spoke with the owner, he told me to come in. I came in, and my vehicle remained on the lift with the body closed up as if it were finished for approximately two hours while the mechanics appeared to be sitting in the work area talking rather than actively working on it. They then started packing up to leave and asked me to return the next day. I did not even have a ride home. In my opinion, the repair could have been completed as promised if the work had been actively performed during that time. What also made me uncomfortable was being asked by the receptionist to leave a tip for the mechanics before my vehicle had even been repaired or returned to me. After the repair was completed, I paid approximately $1,000. Within three days, the same overheating problem returned. From my experience, the original issue was not repaired, and I was not offered a refund for the work that did not resolve the problem. I understand that vehicle repairs can sometimes involve additional diagnosis and unexpected issues. However, I expected clear communication, efficient work, an accurate repair, and accountability when the same issue returned almost immediately. Oh, and when I got my vehicle back, my battery charger was busted, as if someone took a wrench to it. Based on my experience, I cannot recommend this shop.

The service felt reliable, and the repair was handled professionally. I did have to wait longer…read morethan expected

I came in for a simple TPMS reprogramming on one tire -- a service I had already shopped around for…read moreand found quoted at $50 by multiple other shops. I explained exactly what I needed before handing over my keys. The mechanic took my car, came back 15 minutes later, and asked me to pay $120 -- with zero prior discussion about pricing. My issue is not the price itself. My issue is the complete lack of transparency. A basic standard in any service business is to inform the customer of the cost BEFORE doing the work -- not after. I was never given the chance to agree or walk away. That's not a mistake, that's a choice. I only came here because a close mutual friend recommended this shop. That trust made it even more disappointing. I would not return, and I would strongly advise anyone to ask for a written quote upfront before leaving their keys here.

I went there for an oil change but I knew I had been losing oil slowly for the past few weeks. It…read moreturned out to be a bad gasket in my oil pan and they replaced it plus a few other items that needed to be done. Done for a reasonable price and the technician actually took it on a test drive afterwards to make sure it was good. A week later and it's still holding up. A+++

Great service, fixed my car so fast it was done by the time my uber made it to my house and I was…read moreonly 18 minutes from the location! Highly recommended.

Did not have a good experience. Mechanic took money, made more damages to the vehicle, then stopped…read moreanswering my calls and text. Very frustrating and disappointing.

This is truly an amazing repair shop. I have used them several times over the last few years and…read moretheir quality is superb. I typically go to the dealership for basic oil change and tire rotation because they are faster and have a better discount plan. After the dealership gives me a list of all of the repairs, I then take the list to Service 1st For service. Their prices are much more reasonable, and the service is always better than the dealership. I highly recommend them and have sent multiple people to them for repairs. The service advisor, Temara is very knowledgeable and patient. She gives detailed explanations of the work and the priority of the service needed. She uses Carfax for a service history and is able to give you a pricing plan so that you can prioritize your payments. Also Tamera has been extremely helpful, giving advice on used vehicles that I've purchased and it's service history. All women in particular should feel very confident with this repair shop. I would score them a five on problem solving, professionalism, and quality of work. Their address is 2258 Lithonia Industrial Blvd Lithonia GA 30058. (770) 484-4905

I was a regular customer but last time I took my car in for engine light on. they kept my car from…read moreNov 2023-Nov 2024. 1 yr. they brought my car to my house and I discovered the passenger door had been damaged, the car was filthy inside/dirty outside. they drove it to my house cause they said they wanted to wash but they lied. they deceived me by not telling me I car was damaged. after having my car a whole year the engine light was on when I drove it for the first time the day after they brought it to my house. they deserve to be sued.

Car was stated it was ready for pick up after shaving it for 2 months. I get a call later that day…read moresaying car is not ready and transmission issue continue. This is after they had me purchase a new battery And spending up other things. Now the car is being totaled out and would not allow me to get the battery back out. A bunch of kids working there. And not knowing a thing

Awesome service. Had 2 cars serviced by Pinkston Automotive and I have nothing but good things to…read moresay. Family friendly, I know my wife will be treated with respect at this establishment. You owe it to yourself to give Pinkston Automotive your business.

Customer service was outstanding. Service was fast. You can't go wrong coming to this location.read more

Timely and responsive!…read more I reached out to several contractors for my project through Yelp. I received plenty of responses, but Manny's Mobile Auto Repair Services was the only one who actually showed up and followed through. Manny arrived on time, evaluated the scope of work, and completed the job exactly as requested. The convenience of having the service done at my home was a huge plus--it saved me from taking time off work and making a trip to a repair shop. I was able to continue working from home while Manny handled everything efficiently. I was so impressed with his workmanship and professionalism that I've already scheduled him again for another upcoming project on my Jeep Gladiator. I highly recommend his services!

Manny was very responsive and communicated clearly regarding my repair problem. Showed up at time…read morehe scheduled and completed work in timely manner. Highly recommend his service.