I'm honestly disappointed with the level of service at this club. The staff attitude is very…read moreunpleasant from the kitchen to the front desk. In person they often come across as arrogant and not very welcoming, which is already uncomfortable for members. Today I also tried calling for help with a simple question, and the person on the phone refused to assist me. For a place with membership fees at this level, people expect a much higher standard of service and professionalism. It's frustrating that I can't even cancel my membership right now because it's the beginning of the month and refunds are not offered. Overall, the experience has been very disappointing.

After many times of going back and forth on joining, I am so glad that I did. My family and I love…read morethis gym! My daughter loves kidtown and I love the variety of things I can do here. There are a lot of classes to choose from, a basketball court, indoor and outdoor tennis/pickleball courts, areas with gym equipment, a cycling room and more. I especially love the PIlates Amped, 312, Zumba, boxing and Endure classes (mix of treadmill and strength exercises). You don't have to reserve a spot in the class in advance and there is no penalty for walking in late. I highly recommend checking out classes taught by Nikki! Kidtown is where kids can play for up to 2 hours every day while the parents get to do whatever they want at the gym. On top of exercising, this includes the ability to do work in the well-designed library, swim in their indoor and outdoor pools, relax in the hot tub, dry or steam sauna and simply being able to shower in peace. The outdoor pools have an area where the depth is 1.5 feet which is perfect for my toddler. I've never had a problem with the staff; all are friendly and helpful. I come here about 5/week. I hope to see you there!

Great little gym…read more Everyone has different workout routines and styles, so what you look for in a gym will be different from person to person. Here's the highlights to help you choose. It's a chain, but not a big one like XSport or Lifetime. So, if you want a big chain gym where you can travel and go to any gym this may not be for you. I know they have several locations but mostly in the Chicago Northwest suburbs. It's not very big, but they have a really good selection of machines and equipment. They don't have big locker rooms, hot tubs, pools, or exercise rooms for classes. I don't need any of that, so I'm glad they don't have it. The focus here is on working out. Even though the big gyms are probably double or triple the size of Fitness 19, they always seem so packed and you have to wait for the machine you want. Fitness 19 is good because you don't bump into people or have to wait a long time to get on the machine you want. With that said, I'll say this isn't a muscle head gym either. I used to work out at XSport, and there were always muscle heads that obviously took something to enhance their muscle growth. Good atmosphere. Everyone seems to be in a decent mood. Perhaps since it's a small gym there are a lot of people living around the area that go here. A lot of people seem to know each other and have a good time. Lastly, it's pretty reasonable for price. I believe I got started with a deal that was either $11 or $12 per month, but I paid for my year in full / advance, and got a further discount. You really can't beat the price and quality of this gym.

To amend my last review, I wrote it right after talking to several patrons about the class. To be…read morefair, it's very possible that it was the only time to hold the class. Jason and Ashley really have a great gym and I want my review to reflect that.

So far so good! Open 7 days a week, it's not 24/7 but they have a lot of amenities. I have been…read moreaccessing them via my insurance plan and it's one of the best I've attended. Staff is awesome, very kind and informational. Plenty of clean towels, clean rooms and workout area. Pool, sauna, steam room, workout rooms, courts and group classes. I had a hard time finding them but their receptionist guided me via the phone. It's located in the middle of several business towers. I usually park in the garage for free. Give them a try!

From the owner: No one understands creating a remarkable member experience more than Midtown Health. Our detail…read moreorientation and experience in managing fitness centers for Fortune 100 and Fortune 500 companies have resulted in measurable, consistent results--from increases in new membership and member retention to improved employee health and well being.

They lie. They advertise that you can go to any of their locations, but I just tried to go to a…read moredifferent location and cannot get in. Total waste of my time spent joining. I will be cancelling my membership.

The contract signed to get a membership is a trap. This club is dirty, small, and they'll do…read moreanything to get your money. I provided a literal doctors note stating I couldn't work out and they told me they can't cancel my membership because "6 months isn't a good enough reason to cancel". The note had to state "indefinitely". I had to jump through hoops to get it canceled after a physical injury!!! Was penalized for getting injured. And then they were rude to me because I was trying to cancel! Sorry I got injured??? When I first signed up all they did was try to get me to pay more for more classes, personal training, etc. Initially they told me all classes were included to what I was paying and then all of a sudden I had to pay extra for the classes. On top of it, the machines are dirty and so is the facility and the place is pretty small. There's a layer of dust covering the stair masters/treadmills and cobwebs in the corners. I would literally never recommend anyone get a membership here. Spend the extra couple dollars a month and go to LifeTime or LAFitness.

Love this gym!! We have been coming for about 2 years and love it. Staff is always super sweet…read more It's a great place to come.

DISGUSTING on…read moreMonday they had been out of paper towels for 5 days. This is the second time they have been out of paper towels for multiple days in the past two months. I used toilet paper. The equipment is ripped up and takes months to fix.

Updated review for 2026:…read more Signed back up to save some money because I do like using their indoor track in the winter. The maintenance staff seems really small still and the building looks completely unkempt, outdated, and dirty. It smells, machines are old and feel scuzzy in the workout rooms. The spare rooms for stretching are fine but the workout schedules seem mostly geared for old people. Cancelling our membership because it feels like things just get worse here, unfortunately. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 2021 review: Disappointed post Covid quarantine. They are so understaffed abs there's no childcare help anymore. You must wear a mask to workout in the workout room and all the friendly staff I had formed relationships with are gone. I hope Buehler is able to recover and hire a bigger staff soon but until then I won't be returning.

I recently hosted my child's birthday party at the YMCA, and it was an absolute hit! The birthday…read moreparty room was spacious, providing a perfect setting for the celebration. The highlight was definitely the bouncy house, adding an extra element of fun for the kids. The basketball court, table tennis, cornhole, and treehouse offered a variety of activities, ensuring that every child had something exciting to engage in. The staff was attentive and ensured the safety of the kids while they enjoyed the facilities. There is also a separate play area for babies. There is something for everyone for various age groups. Another nice amenity for a party room is the separate eating area for parents to relax and socialize while the party was in full swing. It created a comfortable space for adults to unwind, chat, and enjoy the festivities from a distance. Overall, the YMCA provided an excellent venue for a kids' birthday party, combining a diverse range of activities with a welcoming atmosphere. Highly recommended!

I love this facility. i highly recommend, especially for their child care services. it is 10/10,…read morethe girls and Sabrina are amazing with my kids and my schedule, my kids love it here, they offer parents night out, the list goes on and on. i wouldn't go anywhere else because of their child care service. besides that facility is great, clean, and staff here is friendly. equipment I feel is up to date and multiple/variety of it as well.

Love this place! Always clean, trainers are always available to ask questions. I really enjoy he…read morevariety of classes.

I'll make this short and snappy…read more I come every Saturday morning and that front desk crew are the best. Very lovely individuals and the woman there are very personable. Very nice family facility! I love the new park they have now my daughter loves it.

Do not join this club until they repair, replace, refurbish the items that current members have…read morebeen asked to do without for seven months. #1 The Sauna rarely works. A new one is necessary. #2. The electronic clock in the pool is broken. #3. The air in the warm pool is inadequately vented, harsh on the throat and all metal items, such as #4. The water fountain, pitted and also, not functioning #5. Not enough hooks on the wall in the pool or the lockerrooms. #6. The lockerrooms were closed for 5 months-and they look just the same. In Buffalo Grove, there are steam rooms in the locker rooms, as well as towel service, shower amenities, and soap. The sauna and hot tub are kept in working order, as well. #7. The Aquatic teaching staff is top notch. #8. Commercial grade circuit training machines should be used in the weight room: I recommend Hammer Strength, Precor, or Life fitness Dedicated Hip Abduction machine Dedicated Hip Adduction Machine Dedicated Seated Leg Curl Dedicated Leg extension Machine At present there are combo machines that are wobbly, often used, so, a wait is required, and the machines are built for a person of small stature (under 5'5"). The pads are inadequate. The seats do not adjust. #9."There are not enough lifeguards," and the pool is often closed to families and children until 4 pm every day. Please pay your lifeguards more. Please train more lifeguards of all ages. Be prepared when School Age lifeguards leave for the school year. The ARC has money in the budget to keep these great facilities in working order, open, and running for their members. Why the delay? This facility has the potential to be so much better.