Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

When you have leaks and problems of concern, an individual who can explain options such as:…read more I can replace this 75% corroded sink for $120 or the parts for $100. To hear the options and them explain that they can do either but wanted us to understand that it eventually would be best to replace and it's not much of a price difference to replace it versus repairing it. Overall, this plumber went above and beyond and came the next day. They gave notice before they arrived as i had requested. They were professional and respectful. Their prices were reasonable and fair and their work was more than sufficient. If you need a plumber, I recommend Green River Plumbing. Get your pipes fixed right at a good price. And never forget, every company is always learning. This company is not afraid to learn. As a customer and new business owner, i was able to assist them to send me their first invoice using Square. That made the experience memorable for me especially to be able to help them finish their job and for me to pay them. Also, they cleaned up after each job before starting the next area of concern.

Chip and his crew did a fabulous job when we built our home! Great service, communication,…read moreknowledgeable, showed up on time, etc. Amazing skill! Highly recommend!

Their service was great! Quick and clean, they did exactly what we wanted and more. Prices were…read morefair and they were very accommodating. This wasn't the first time we've used them and their work has always been excellent.

Just before Christmas, and in the middle of a snow storm, our water heater started leaking all…read moreover. Within 30 hours, we had a whole new water heater installed. Very happy with the service and response time. Very nice people, too.

Our water pump failed. When he showed up he didn't have the right tools so he had to drive back to…read moreGreenfield to buy them. He charged us for the driving and shopping time. He couldn't fix the problem that day and didn't come the next because he also runs a snow plowing service. Long story short, he took three days to do the work, charged us for his mistakes. I researched the going rate for plumbers and the range was 40 to 140 an hour. The $140 an hour, is what a master plumber with years of experience can charge, and it was what they charged us. After mentioning this and the idea of paying for his unpreparedness he lowered the bill, but certainly not to what should have been more reasonable. Would suggest you find someone who's overblown sense of competence is not followed by an overblown bill.

The best of the best!! The most responsive, the most professional, the most courteous and the most…read morepatient with explanations and details! I can't say enough good things about Kirtis and his team. He installed a full new heating system for me and the. did simple thermostat replacement....don't hesitate, you won't be disappointed! Carol

After malfeasant Clayton (of Reynolds Plumbing and Heating) installed a shower valve and a dial for…read morecontrolling the temperature in the shower I cannot turn the dial for the temperature for water to H, the hottest setting and as a result the shower is only lukewarm, or exceedingly cold. Reynolds will not fix the problem or give me a refund. Reynolds charged me $380. for his employee Clayton to flood my walls and steps beneath my shower. Reynold and his employees are malfeasant con artists who do terrible work for high prices who do not guarantee their work. Moreover, the shower valve leaks as it did before the installation and now my shower is only cold, not hot. I lost $380. when I hired Reynolds and my shower is worse than it was before his employee came here. I do not recommend them.

We just moved here and had to sign up for heating oil delivery, and Kieras Oil has been great so…read morefar! In comparing heating oil services, most of them have the same price, so the only difference is in the quality of their service (and their yelp reviews!). Kieras made our first oil delivery within a week of setting them up, and even called to make sure that we were not going to run out of oil, since they had to delay their delivery by one day. As far as I can tell, they keep track of when your oil needs to be refilled, and you just pay them for how much they add each time. Works for me!

Nothing but a great experience. Setting up oil service was fast and easy; the people on the phone…read morewere patient in explaining the different systems involved in oil heat -- I had never lived in a home with oil heat before. One night, the tank ran out overnight (because I forgot to check the gauge after coming back from a trip). Called Kieras at 8 that morning on a busy Monday -- we had just had single digit temperatures all weekend and I'm sure they were busy! -- but they came by 1:00 that day to refill my tank. I'm so thankful for the quick service; otherwise, I would have had a very cold night and probably a frozen pipe.

Super friendly people, respond to calls quickly, work efficiently, don't over charge.read more

Worst customer service. No one answers the phone. They took 4 weeks just to give me a quote !…read moreDefinitely better plumbers around then this company

Only give estimate if you hire them for a minimum of $430 to inspect(which they call a "sweep" not…read morea cleaning)first. Not willing to own their lack of management of the purpose of their inspection for repairs. They lean on the customer to direct their inspection of the chimney parts. They are in the business of inspection mainly. Still don't have the estimate since I would need $650 more for them to "inspect" the other 2 flues and then finally give estimate of repair. The customer pays them heftily just to get estimate. Done Right Chimney has done WRONG for me. The companies Yelp rebuttal clearly shows how they "script their scam". My 1st call I had to leave message then she called back. I then called with the Q about inspecting 2 other flues as option for proper estimate then a 3rd call I made to let her know I see on Yelp they do this and upset customers routinely. I never asked for an inspection nor a report, just an estimate. Obviously "the customer is never right " at done right chimney.

I had an issued where I was having water leaking into my chimney whenever there was a rainy day. I…read morehad a total of 4 companies come out and provide quotes, with Done Right being the last outfit to come and look at the issue. The other three companies came out, provided a quote, and all came to the same conclusion-that I had an issue with my cap. Done Right then came out to give me a quote. A week or so later I was sent a bill from Done Right for nearly $400 dollars. I called, stating this must be a mistake, and that I was just looking for a quote. I was informed that Done Right does not give out free quotes. This information was never communicated to me, not during the initial booking to have them come out, nor was this mentioned once their crew arrived at my home. The most infuriating part is that they came to the same conclusion as the other companies, and that I had a faulty cap. I have been a home owner for over 10 years and have never had an experience like this before. They were utterly unwilling to come to any kind of compromise with me over the lack of communication.