Just before Christmas, and in the middle of a snow storm, our water heater started leaking all…read moreover. Within 30 hours, we had a whole new water heater installed. Very happy with the service and response time. Very nice people, too.

Our water pump failed. When he showed up he didn't have the right tools so he had to drive back to…read moreGreenfield to buy them. He charged us for the driving and shopping time. He couldn't fix the problem that day and didn't come the next because he also runs a snow plowing service. Long story short, he took three days to do the work, charged us for his mistakes. I researched the going rate for plumbers and the range was 40 to 140 an hour. The $140 an hour, is what a master plumber with years of experience can charge, and it was what they charged us. After mentioning this and the idea of paying for his unpreparedness he lowered the bill, but certainly not to what should have been more reasonable. Would suggest you find someone who's overblown sense of competence is not followed by an overblown bill.

Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

I had a significant issue over the weekend and Ray answered the call. Called him at 8 AM and he was…read moreon site by 1030. He was also 45 minutes away from my location. He was able to quickly assist the situation explained what was happening. I was able to find the access point in the backyard very quickly. After he remedied the issue, he took a walk-through the basement with me. Keep in mind, this was a three week old purchase so I was not greatly familiar with everything in the house. He pointed out some things I need to watch out for in the future. Definitely some preventive maintenance to be added to my list on this fixer-upper I purchased. It was well worth the money and his time! Somebody told me after he was about $200 less than the average person doing the same service.

I am so happy Yelp connected me to Ray at Reliable Plumbing. Great service at a competitive price…read more Highly recommend .

Excellent customer service! Quality work, honest and reliable. Highly recommend! Want a true…read moreplumber call Rick! Won't disappoint.

Came out promptly and had the leak fixed when all I was just expecting for the first visit was an…read moreestimate.

We've called on them a couple times and have always been amazed at their knowledge, skill, and…read moreprofessionalism in dealing with leaks or new projects. I highly recommend them and would confidently refer them to anyone needing any plumbing.

Hartnett was wonderful to deal with. I needed work done on my mom's house and I live 3000 away…read more They were very helpful and did a great job.

Doris Day and Rock Hudson appeared in several movies together. Pillow Talk is the movie that is the…read moreaspirational model for every romcom since. Doris Day sang Que Sera Sera in at least 3 movies. Did she ever sing this song in a movie in which Rock Hudson also appeared? Question 2 Can anyone help me rewrite Que Sera Sera into an Italian aria for a baritone voice? I'm way ahead of myself here. I called Pickering Plumbers everyday for the last 10 days. Day 3 I started humming QSS while waiting for them to return my call. Day 5 I sang it aloud. Day 7 I sang it through gritted teeth. Day 9 I went outside and faced the approximate direction of their shop on Main Street in Amherst. I believe more could be done. I would like to transpose QSS into an Italian aria for a baritone. Perhaps this will get their notice because 10 days of phone calls ain't done shit.

Doesn't do anything right. If you want something done wrong, call Brenton Pickering. He installed…read morenew piping and a water heater for me... but not really, because nothing was to code. An inspector called out no straps and no relief valve. He came back to "fix" it and then wrapped the heater in straps, YES! BUT NOT SECURED TO ANYTHING. SO USELESS JUST FOR SHOW. Omg, sure he does plumbing, just not to any recognized building standard.

Great company to deal with! Came on time, did a very professional job, worked clean, took all…read moredebris and charged the quoted price without trying to charge for addons. (as so many companies do) Highly recommend!

We discovered that our water heater decided to breakdown late on a Saturday evening and after we…read morereturned from a long day at the hospital watching over a sick relative. After researching local plumbers, companies that would provide us with a quote quickly. Water Heaters America was one of the companies recommended by others. Owner Ben West responded and showed up quickly and provided a quote in a timely manner. Ben was friendly, obvious knows water heaters, spoke to me with respect, did not talk down to me, understood that I do have an understanding of how the equipment works. He showed up when he said he would to provide a quote and to do the replacement. He was efficient and even cleaned up any debris. I highly recommend Water Heaters America to anyone who is in need, whether your planning on replacing or need to replace a water heater fast. Thank you Ben West!

Really great chimney sweep! Just moved into our house and wanted to check the chimneys checked out…read moreand cleaned, if necessary. Brandon showed up on time, was very polite, got the job done quickly and efficiently and didn't try to push too many products. We did need a few items (chimney cap to keep the rain and animals out!) and the crown coat for cracking mortar. I like that the inspection is $100, but that fee is waived if they end up doing a cleaning. I was also very impressed that he came in with drop cloths and a good vacuum and made absolutely no mess in the house, despite being a pretty dirty job. Thank you very much!

We have engaged their services for the past twelve or thirteen years…read more We use a wood stove as our primary heat source; and annually-usually end of May-have these folks do an annual chimney sweep. These guys know what they're doing, are professional, and we will continue to rely upon them. Highly recommended.